Is Instructure down?
Current Instructure status is UP

We checked the official Instructure Status Page 3 min. 41 sec. ago. Learn more
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Recent Instructure Outages and Issues

Follow the recent outages and downtime for Instructure in the table below.

Start Time

Type

Length

Message

Details

December 06, 2023 17:27 UTC

WARN

about 1 hour

Some users may be running into page errors when accessing Canvas.

See more
Start Time

December 06, 2023 17:27 UTC

Type WARN
Affected Components

Canvas - Canvas LMS

Message

Some users may be running into page errors when accessing Canvas.

Details

Investigating - We are currently investigating this issue. Dec 06, 2023 - 10:16 MST

December 06, 2023 17:17 UTC

WARN

5 minutes

Some users may be running into page errors when accessing Canvas.

See more
Start Time

December 06, 2023 17:17 UTC

Type WARN
Affected Components

Canvas - Canvas LMS

Message

Some users may be running into page errors when accessing Canvas.

Details

Investigating - We are currently investigating this issue. Dec 06, 2023 - 10:16 MST

November 27, 2023 18:12 UTC

WARN

about 1 hour

Canvas Data is currently loading slower than intended in the US region

See more
Start Time

November 27, 2023 18:12 UTC

Type WARN
Affected Components

AWS Region - us-east-1

Message

Canvas Data is currently loading slower than intended in the US region

Details

Investigating - Canvas Data was originally experiencing 503 errors, this has been resolved but we are currently seeing slowness in queries currently. Nov 27, 2023 - 11:08 MST

November 22, 2023 21:57 UTC

WARN

35 minutes

Analytics may be failing to load for some users

See more
Start Time

November 22, 2023 21:57 UTC

Type WARN
Affected Components

AWS Region - ap-southeast-2

Canvas - Canvas LMS

Message

Analytics may be failing to load for some users

Details

Investigating - We are currently investigating this issue. Nov 22, 2023 - 14:57 MST

November 14, 2023 19:37 UTC

WARN

20 minutes

Some users may be seeing long load times

See more
Start Time

November 14, 2023 19:37 UTC

Type WARN
Affected Components

Canvas - Canvas LMS

Message

Some users may be seeing long load times

Details

Investigating - We are currently investigating this issue. Nov 14, 2023 - 12:36 MST

2023-12-07 05:16:02 UTC UTC

STATUS

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2023-12-07 05:16:02 UTC UTC

STATUS

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2023-12-07 05:16:02 UTC UTC

STATUS

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2023-12-07 05:16:02 UTC UTC

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2023-12-07 05:16:02 UTC UTC

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StatusGator has almost 7 years of Instructure status history.

Instructure Components and Services

View details of the current Instructure status below.

Name

Status

Details

Instructure

UP See more

Instructure ap-southeast-1

UP See more

Instructure ap-southeast-2

UP See more

Instructure ca-central-1

UP See more

Instructure Canvas Catalog

UP See more

Instructure Canvas Commons

UP See more

Instructure Canvas Credentials

UP See more

Instructure Canvas Data 2

UP See more

Instructure Canvas LMS

UP See more

Instructure Canvas Mobile

UP See more

Instructure Canvas Studio

UP See more

Instructure Elevate Data Hub

UP See more

Instructure Elevate Data Quality

UP See more

Instructure Elevate Data Sync

UP See more

Instructure Elevate K-12 Analytics

UP See more

Instructure Elevate Standards Alignment

UP See more

Instructure eu-central-1

UP See more

Instructure eu-west-1

UP See more

Instructure Impact

UP See more

Instructure Item Bank

UP See more

Instructure Learn Platform

UP See more

Instructure Mastery Connect

UP See more

Instructure Online Testing

UP See more

Instructure Student ePortfolios

UP See more

Instructure Student Pathways

UP See more

Instructure Support: Phones/Chat

UP See more

Instructure Support: Webform/email

UP See more

Instructure us-east-1

UP See more

Instructure us-west-2

UP See more

2 status changes in the last 24 hours

Instructure status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instructure Outage and Status History

We've been monitoring Instructure outages since March 3, 2017.
Here's the history of service outages we've observed from the Instructure Status Page:

Instant enriched data from
2,890 status pages

About Our Instructure Mastery Connect Status Page Integration

Instructure Mastery Connect is an Education solution that StatusGator has been monitoring since March 2017. Over the past almost 7 years, we have collected data on on more than 1,129 outages that affected Instructure Mastery Connect users. When Instructure Mastery Connect publishes downtime on their status page, they do so across 29 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Instructure Mastery Connect to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 36,700 notifications to our users about Instructure Mastery Connect incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Instructure Mastery Connect is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Instructure Mastery Connect is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Instructure Mastery Connect posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure Mastery Connect enters a pre-planned maintenance window, keeping you up to date.

Since Instructure Mastery Connect publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Instructure Mastery Connect posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Instructure Mastery Connect has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Instructure Mastery Connect has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Instructure down today?

According to its status page Instructure is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Instructure is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Instructure is having issues?

There are two main options: You can check the Instructure status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Instructure status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Instructure status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Instructure customer support while checking everything on your side. You can also try Tweeting at them via @instructure on Twitter. Or visit their official status page or website:

Where do you get the official Instructure status?

We use the official Instructure status page. Here are links to their status page and other helpful links.

Instructure Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,890 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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