Is Instructure down?
Current Instructure status is UP

We checked the official Instructure Status Page 5 min. 2 sec. ago. Learn more
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Recent Instructure Outages and Issues

Follow the recent outages and downtime for Instructure in the table below.

Start Time

Type

Length

Message

Details

May 24, 2023 20:32 UTC

WARN

30 minutes

Some users attempting to access Canvas may be getting page errors or slow load times.

See more
Start Time

May 24, 2023 20:32 UTC

Type WARN
Affected Components

Canvas - Canvas LMS

Message

Some users attempting to access Canvas may be getting page errors or slow load times.

Details

Investigating - We are currently investigating this issue. May 24, 2023 - 14:29 MDT

May 23, 2023 20:37 UTC

WARN

about 1 hour

Some users may be experiencing 'Heavy load' error messages when accessing Studio.

See more
Start Time

May 23, 2023 20:37 UTC

Type WARN
Affected Components

AWS Region - us-east-1

Canvas - Canvas Studio

Message

Some users may be experiencing 'Heavy load' error messages when accessing Studio.

Details

Investigating - We are currently investigating this issue. May 23, 2023 - 14:33 MDT

May 19, 2023 18:12 UTC

WARN

10 minutes

Some Users are getting 504 loading errors

See more
Start Time

May 19, 2023 18:12 UTC

Type WARN
Affected Components

Canvas - Canvas LMS

AWS Region - eu-central-1

Message

Some Users are getting 504 loading errors

Details

Monitoring - A fix has been implemented and we are monitoring the results. May 19, 2023 - 12:12 MDT

May 18, 2023 00:52 UTC

WARN

about 1 hour

Emails and push notifications are significantly delayed from Canvas

See more
Start Time

May 18, 2023 00:52 UTC

Type WARN
Affected Components

AWS Region - eu-west-1

AWS Region - us-west-2

AWS Region - ap-southeast-1

Canvas - Canvas LMS

AWS Region - ca-central-1

AWS Region - eu-central-1

AWS Region - us-east-1

AWS Region - ap-southeast-2

Instructure

Message

Emails and push notifications are significantly delayed from Canvas

Details

Investigating - We are currently investigating this issue. May 17, 2023 - 18:49 MDT

May 12, 2023 13:17 UTC

WARN

25 minutes

Some Canvas users are experiencing long load times and time out errors when accessing Canvas.

See more
Start Time

May 12, 2023 13:17 UTC

Type WARN
Affected Components

Instructure

Message

Some Canvas users are experiencing long load times and time out errors when accessing Canvas.

Details

Monitoring - A fix has been implemented and we are monitoring the results. May 12, 2023 - 07:16 MDT

2023-05-29 15:27:27 UTC UTC

STATUS

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2023-05-29 15:27:27 UTC UTC

STATUS

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2023-05-29 15:27:27 UTC UTC

STATUS

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2023-05-29 15:27:27 UTC UTC

STATUS

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2023-05-29 15:27:27 UTC UTC

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StatusGator has about 6 years of Instructure status history.

Instructure Components and Services

View details of the current Instructure status below.

Name

Status

Details

Instructure

UP See more

Instructure ap-southeast-1

UP See more

Instructure ap-southeast-2

UP See more

Instructure ca-central-1

UP See more

Instructure Canvas Catalog

UP See more

Instructure Canvas Commons

UP See more

Instructure Canvas Credentials

UP See more

Instructure Canvas LMS

UP See more

Instructure Canvas Mobile

UP See more

Instructure Canvas Studio

UP See more

Instructure Elevate Data Hub

UP See more

Instructure Elevate Data Quality

UP See more

Instructure Elevate Data Sync

UP See more

Instructure Elevate K-12 Analytics

UP See more

Instructure Elevate Standards Alignment

UP See more

Instructure eu-central-1

UP See more

Instructure eu-west-1

UP See more

Instructure Impact

UP See more

Instructure Item Bank

UP See more

Instructure Mastery Connect

UP See more

Instructure Online Testing

UP See more

Instructure Student ePortfolios

UP See more

Instructure Student Pathways

UP See more

Instructure Support: Phones/Chat

UP See more

Instructure Support: Webform/email

UP See more

Instructure us-east-1

UP See more

Instructure us-west-2

UP See more

No outages or status changes in the last 24 hours

Instructure status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instructure Outage and Status History

We've been monitoring Instructure outages since March 3, 2017.
Here's the history of service outages we've observed from the Instructure Status Page:

Instant enriched data from
2,750 status pages

About Our Instructure Status Page Integration

Instructure is an Education solution that StatusGator has been monitoring since March 2017. Over the past about 6 years, we have collected data on on more than 1,072 outages that affected Instructure users. When Instructure publishes downtime on their status page, they do so across 27 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor Instructure to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 31,600 notifications to our users about Instructure incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Instructure is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Instructure is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Instructure posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure enters a pre-planned maintenance window, keeping you up to date.

Since Instructure publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Instructure posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Instructure has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Instructure has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Instructure down today?

According to its status page Instructure is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Instructure is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Instructure is having issues?

There are two main options: You can check the Instructure status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Instructure status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Instructure status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Instructure customer support while checking everything on your side. You can also try Tweeting at them via @instructure on Twitter. Or visit their official status page or website:

Where do you get the official Instructure status?

We use the official Instructure status page. Here are links to their status page and other helpful links.

Instructure Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,750 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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