Is Instructure Down?
Current Instructure Status: up

Status History

We've been monitoring Instructure since March 3, 2017. Here's the history of service outages we've observed from the Instructure status page:

Recent Instructure Outages and Issues

Follow the recent outages and downtime for Instructure in the table below.

Sign Up for More Instructure History

StatusGator has over 4 years of Instructure status history.

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Start Time Type Length Message Details
June 09, 2021 17:58 UTC WARN about 2 hours Chat Support Unavailable Monitoring - A fix has been implemented and we are monitoring the results. Jun 9, 11:57 MDT
June 09, 2021 17:27 UTC DOWN 31 minutes Chat Support Unavailable Investigating - Our chat provider is currently experiencing a service disruption. Please reach us...
June 07, 2021 15:27 UTC WARN 5 minutes Some US based users experiencing page errors when accesses Canvas. Investigating - Some users are getting a page error when trying to access Canvas. Our DevOps team...
June 02, 2021 17:12 UTC WARN 10 minutes Some users are experiencing long load times or page time outs when accessing Canvas Investigating - We are currently investigating this issue. Jun 2, 11:11 MDT
May 27, 2021 02:52 UTC WARN 20 minutes Phone Support Unavailable Investigating - Our phone provider is currently experiencing a service disruption. Please reach u...
2021-06-24 21:30:40 +0000 UTC UNKNOWN X minutes will, question, the, downtime, Information, go, here, about, and in displayed, of, in, more, sign, so, and, about, details, outage, information, downtime, be, sign, once, to, see, each, in, you, will, here, and Details
2021-06-24 21:30:40 +0000 UTC UNKNOWN X minutes in, about, will, here, go, Information, question, the, and downtime in, sign, about, sign, Details, displayed, in, of, once, here, and, to, see, more, so, you, will, each, outage, information, be, details, and downtime
2021-06-24 21:30:40 +0000 UTC UNKNOWN X minutes downtime, in, will, go, the, about, here, question, and Information about, of, so, details, here, Details, see, more, displayed, information, downtime, each, will, be, in, sign, sign, and, to, in, outage, once, and you
2021-06-24 21:30:40 +0000 UTC UNKNOWN X minutes in, go, will, question, downtime, about, Information, the, and here and, displayed, downtime, information, to, in, in, will, here, details, each, Details, see, about, so, more, sign, once, sign, you, of, be, and outage
2021-06-24 21:30:40 +0000 UTC UNKNOWN X minutes question, will, Information, go, in, about, here, the, and downtime details, see, to, about, more, so, sign, each, and, you, in, Details, information, downtime, displayed, will, once, sign, be, in, of, here, and outage

Supported Features

We support the following features in our integration with the Instructure status page:

  • Down Notifications

    If Instructure is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Instructure is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Instructure posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Instructure publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Instructure posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Instructure has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Instructure has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Instructure down today?

According to its status page Instructure is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Instructure is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Instructure is having issues?

There are two main options: You can check the Instructure status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Instructure status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Instructure status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Instructure customer support while checking everything on your side. You can also try Tweeting at them via @instructure on Twitter. Or visit their official status page or website:

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