Last checked from Instructure official status page 3 min. 47 sec. ago
Instructure Status
Learning management system for schools, colleges, and universities.
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StatusGator last checked the status of Instructure on and the service was operational. The outage has been resolved.
Instructure service health graph
Shows recent status reports over time, including possible and confirmed outages.
This chart represents Instructure service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Instructure status data.
Minor outage · Resolved
– Instructure reported an issue on their status page
– Instructure confirmed outage resolution
Instructure outage reports
Lists recent Instructure incidents, including duration, acknowledgement status, and severity.
0 outage reports in the last 24 hours
Recent community and social reports
Texas, United States
"Students are submitting assignments and it shows submitted on their end, but when I go to speedgrader, it says no submission. I'm giving zeros on assignments but shouldn't and then having to go and regrade."
• 13 days ago
Utah, United States
"Wont load all of the way "
• 17 days ago
Wisconsin, United States
Sign in problem
• 21 days ago
Texas, United States
"We cannot edit any of our assignments in Canvas. This also is causing issues with grades because we can't get to the information."
• 21 days ago
Metro Manila, Philippines
"under heavy load, request timed out"
• about 1 month ago
Minnesota, United States
"Not loading"
• about 1 month ago
Metro Manila, Philippines
"not loading at all. cant connect to server"
• 2 months ago
Minnesota, United States
Other
• 5 months ago
Indiana, United States
"Canvas LMS is not down or on maintenance"
• 5 months ago
Georgia, United States
"down for maintenance"
• 5 months ago
Rio Grande do Norte, Brazil
"Desde as 16h aqui no Brasil que está fora do ar, preciso do retorno para dar continuidade as instruções."
• 5 months ago
Rio Grande do Norte, Brazil
Service down
• 5 months ago
Rio Grande do Norte, Brazil
Error message
• 5 months ago
Minnesota, United States
"Completely down from compromise."
• 5 months ago
Oklahoma, United States
Error message
• 5 months ago
North Carolina, United States
"I see this message "Canvas is currently undergoing scheduled maintenance Check back soon""
• 5 months ago
Oregon, United States
"Teacher and students receiving this message when trying to use Canvas: "Canvas is currently undergoing scheduled maintenance Check back soon""
• 5 months ago
Nevada, United States
"Shiny Hunter breached again. "
• 5 months ago
California, United States
"Canvas studio will not open in my class. Videos that are embedded are giving "Bad Gateway" message"
• 6 months ago
Texas, United States
"502 Bad Gateway for assignments for teacher and students."
• 6 months ago
Top reported outages
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Instructure outage map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
View full map
Instructure incidents history
Lists recent Instructure incidents, including duration, acknowledgement status, and severity.
| Incident name | Duration | Started | Acknowledged | Severity |
|---|---|---|---|---|
|
Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users
|
2h | Yes |
Warn
|
|
|
Some users are experiencing errors when interacting with SCORM packages.
|
20m | Yes |
Warn
|
|
|
We are currently experiencing issues with our Chat and ticketing systems caused by a third-party update.
|
6h 35m | Yes |
Warn
|
|
|
Canvas support phone system is experiencing connection issues
|
5h 30m | Yes |
Warn
|
|
|
Errors Following Item Creation In Canvas
|
15m | Yes |
Warn
|
|
|
Slow loading and page error messages when accessing New Quizzes
|
20m | Yes |
Warn
|
|
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Some users are experiencing slow load times and page errors when accessing New Quizzes
|
55m | Yes |
Warn
|
|
|
SIN Users getting a Website is under heavy Load (request timed out)
|
30m | Yes |
Warn
|
|
|
Some users in the Asia-Pacific region are experience slowness or page errors in Canvas.
|
35m | Yes |
Warn
|
|
|
Students unable to submit or resume certain assessments
|
4d 1h 40m | Yes |
Down
|
|
|
Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas
|
3h | Yes |
Down
|
|
|
Some Canvas users may experience degraded media playback
|
45m | Yes |
Warn
|
|
|
Some users are experiencing Slowness with Outcomes
|
45m | Yes |
Warn
|
|
|
Some users may experience errors when playing or uploading media files
|
20m | Yes |
Warn
|
|
|
Some users may run into slow load times or errors when accessing Canvas
|
15m | Yes |
Warn
|
|
|
Some users receiving errors when accessing Canvas
|
6h 11m | Yes |
Warn
|
|
|
Some users may run into slowness or errors when accessing Canvas
|
2h 25m | Yes |
Warn
|
|
|
Stride users may experience 403 error messages when accessing LTIs
|
1h 50m | Yes |
Warn
|
|
|
New Quizzes may be down for some users
|
1h 15m | Yes |
Warn
|
|
|
Free-for-Teacher users may encounter errors when accessing Canvas
|
10m | Yes |
Warn
|
Instructure status history
Shows daily Instructure status over recent days, including uptime, warnings, and outage events.
Warning for 55 Minutes
Warning for 20 Minutes
Warning for 15 Minutes
Warning for 5 Hours and 29 Minutes
Warning for 6 Hours and 35 Minutes
Warning for 19 Minutes
Warning for 1 Hour and 59 Minutes
Warning for 1 Hour and 50 Minutes
Warning for 2 Hours and 24 Minutes
Warning for 5 Hours and 27 Minutes
Warning for 43 Minutes
Warning for 34 Minutes
Warning for 44 Minutes
Warning for 45 Minutes
Down for 3 Hours
Warning for 5 Hours and 17 Minutes
Warning for 1 Day
Warning for 1 Day
Warning for 1 Day
Warning for 17 Hours and 52 Minutes
Down for 2 Hours and 29 Minutes
Warning for 1 Hour and 4 Minutes
Warning for 55 Minutes
Warning for 20 Minutes
Warning for 15 Minutes
Warning for 5 Hours and 29 Minutes
Warning for 6 Hours and 35 Minutes
Warning for 19 Minutes
Warning for 1 Hour and 59 Minutes
Instructure status page accuracy
Learn moreInstructure status page accuracy rating
This rating evaluates how quickly Instructure acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.
| Rating grade | Average delay |
|---|---|
|
A
Excellent
|
< 15 min |
|
B
Good
|
15 - 30 min |
|
C
Fair
|
30 - 120 min |
|
D
Poor
|
2 - 4 hrs |
|
F
Failing
|
>= 4 hrs |
Instructure components
Get notified about Instructure outages
Stay updated with instant alerts for Instructure outages by signing up now!
Looking for Downdetector Instructure alerts?
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for Instructure outages. |
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| More than 10,910 services monitored. |
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| Proactive alerts on Instructure status changes sent to your Slack, Microsoft Teams, and more. |
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| Monitoring of both Instructure and your own apps. |
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| Granular monitoring of Instructure components. |
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About our Instructure status page integration
Instructure (Learning management system for schools, colleges, and universities) is a an Education solution that StatusGator has been monitoring since March 2017. Over the past over 9 years, we have collected data on on more than 1,812 outages that affected Instructure users. When Instructure publishes downtime on their status page, they do so across 31 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Instructure down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Instructure is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 600 StatusGator users monitor Instructure to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Education services monitored on our platform. We've sent more than 137,900 notifications to our users about Instructure incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Instructure outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down notifications
If Instructure is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning notifications
Warn notifications are used when Instructure is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance notifications
Instructure posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure enters a pre-planned maintenance window, keeping you up to date.
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Status messages
When Instructure posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status details
When Instructure has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component status filtering
Because Instructure has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.