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Current Instructure status is UP

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Recent Instructure Outages and Issues

Follow the recent outages and downtime for Instructure in the table below.

Start Time

Type

Length

Message

Details

May 18, 2024 13:52 UTC

WARN

about 8 hours

Some users are unable to use the search function in Canvas Commons

See more
Start Time

May 18, 2024 13:52 UTC

Type WARN
Affected Components

Canvas - Canvas Commons

Message

Some users are unable to use the search function in Canvas Commons

Details

Identified - Users in the Singapore region have been unable to use the search function in Commons since 3:00 am MDT. May 18, 2024 - 07:48 MDT

May 16, 2024 20:52 UTC

WARN

15 minutes

Admin and New Analytics Failing to Respond Intermittently

See more
Start Time

May 16, 2024 20:52 UTC

Type WARN
Affected Components

Canvas - Canvas LMS

AWS Region - us-east-1

Message

Admin and New Analytics Failing to Respond Intermittently

Details

Investigating - Some users may encounter long load times or "failed to respond" errors when accessing New Analytics or Admin Analytics. May 16, 2024 - 14:48 MDT

May 13, 2024 14:22 UTC

WARN

about 1 hour

Students are seeing errors when accessing connected Grade Exchange assignments.

See more
Start Time

May 13, 2024 14:22 UTC

Type WARN
Affected Components

Canvas - Student ePortfolios

Message

Students are seeing errors when accessing connected Grade Exchange assignments.

Details

Investigating - We are currently investigating this issue. May 13, 2024 - 08:19 MDT

May 09, 2024 21:02 UTC

WARN

20 minutes

Some Users May Encounter Latency When Accessing Canvas

See more
Start Time

May 09, 2024 21:02 UTC

Type WARN
Affected Components

AWS Region - us-east-1

Canvas - Canvas Catalog

Message

Some Users May Encounter Latency When Accessing Canvas

Details

Investigating - Some Users May Encounter Latency When Accessing Canvas May 09, 2024 - 15:01 MDT

May 09, 2024 16:12 UTC

WARN

10 minutes

Page Errors When Accessing Newly Created Content in Canvas

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Start Time

May 09, 2024 16:12 UTC

Type WARN
Affected Components

Canvas - Canvas LMS

AWS Region - us-east-1

Message

Page Errors When Accessing Newly Created Content in Canvas

Details

Investigating - A small amount of users may encounter page errors when accessing newly created content in Canvas. May 09, 2024 - 09:12 MDT

2024-05-18 21:39:56 UTC UTC

STATUS

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2024-05-18 21:39:56 UTC UTC

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2024-05-18 21:39:56 UTC UTC

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2024-05-18 21:39:56 UTC UTC

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2024-05-18 21:39:56 UTC UTC

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StatusGator has about 7 years of Instructure status history.

Instructure Components and Services

View details of the current Instructure status below.

Name

Status

Details

Instructure

UP See more

Instructure ap-southeast-1

UP See more

Instructure ap-southeast-2

UP See more

Instructure ca-central-1

UP See more

Instructure Canvas Catalog

UP See more

Instructure Canvas Commons

UP See more

Instructure Canvas Credentials

UP See more

Instructure Canvas Data 2

UP See more

Instructure Canvas LMS

UP See more

Instructure Canvas Mobile

UP See more

Instructure Canvas Studio

UP See more

Instructure Elevate Data Hub

UP See more

Instructure Elevate Data Quality

UP See more

Instructure Elevate Data Sync

UP See more

Instructure Elevate K-12 Analytics

UP See more

Instructure Elevate Standards Alignment

UP See more

Instructure eu-central-1

UP See more

Instructure eu-west-1

UP See more

Instructure Impact

UP See more

Instructure Item Bank

UP See more

Instructure Learn Platform

UP See more

Instructure Mastery Connect

UP See more

Instructure Online Testing

UP See more

Instructure Student ePortfolios

UP See more

Instructure Student Pathways

UP See more

Instructure Support: Phones/Chat

UP See more

Instructure Support: Webform/email

UP See more

Instructure us-east-1

UP See more

Instructure us-west-2

UP See more

1 status change in the last 24 hours

Instructure status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 17 hours

  • Warn: 8 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,600 status pages

About Our Instructure Status Page Integration

Instructure is an Education solution that StatusGator has been monitoring since March 2017. Over the past about 7 years, we have collected data on on more than 1,222 outages that affected Instructure users. When Instructure publishes downtime on their status page, they do so across 29 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Instructure to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 47,900 notifications to our users about Instructure incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Instructure is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Instructure is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Instructure posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure enters a pre-planned maintenance window, keeping you up to date.

Since Instructure publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Instructure posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Instructure has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Instructure has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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