Is Blackbaud Down?
Current Blackbaud Status: up

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Status History

We've been monitoring Blackbaud since February 19, 2020. Here's the history of service outages we've observed from the Blackbaud status page:

Recent Blackbaud Outages and Issues

Follow the recent outages and downtime for Blackbaud in the table below.

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StatusGator has 1 year of Blackbaud status history.

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Start Time Type Length Message Details
April 13, 2021 15:25 UTC WARN 25 minutes Active Issue Alert – Blackbaud NetCommunity - #000241561 Investigating - We have identified an issue impacting some of our customers causing errors when a...
April 13, 2021 13:40 UTC WARN 5 minutes Minor Service Outage
April 13, 2021 12:45 UTC WARN about 1 hour Active Issue Alert – Blackbaud Enrollment Management System Operational - 000241457 Update - We are continuing to investigate this issue. Apr 13, 08:41 EDT
April 13, 2021 12:30 UTC WARN 15 minutes Active Issue Alert – Blackbaud Tuition Management - 000241457 Investigating - We have identified an issue impacting some of our customers causing errors when a...
April 13, 2021 01:40 UTC WARN about 11 hours Partially Degraded Service
2021-04-14 02:09:49 +0000 UTC UNKNOWN X minutes go, question, about, the, here, will, Information, in, and downtime displayed, in, will, details, Details, of, downtime, in, you, each, about, once, sign, more, here, sign, and, information, so, to, outage, see, and be
2021-04-14 02:09:49 +0000 UTC UNKNOWN X minutes go, about, the, Information, here, in, downtime, question, and will sign, more, to, Details, downtime, here, once, sign, will, displayed, in, of, see, be, details, about, outage, so, each, and, information, you, and in
2021-04-14 02:09:49 +0000 UTC UNKNOWN X minutes question, here, about, in, will, the, downtime, go, and Information each, sign, in, displayed, you, and, of, information, about, so, outage, once, to, Details, details, will, be, downtime, sign, here, see, more, and in
2021-04-14 02:09:49 +0000 UTC UNKNOWN X minutes about, will, here, Information, go, the, downtime, question, and in see, here, sign, outage, each, sign, will, to, information, so, of, displayed, more, details, downtime, Details, you, and, in, about, once, in, and be
2021-04-14 02:09:49 +0000 UTC UNKNOWN X minutes go, Information, about, will, downtime, the, here, question, and in and, sign, more, details, once, sign, will, about, see, each, Details, to, here, outage, so, in, you, downtime, information, be, displayed, in, and of

Supported Features

We support the following features in our integration with the Blackbaud status page:

  • Down Notifications

    If Blackbaud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Blackbaud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Blackbaud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackbaud enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Blackbaud publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Blackbaud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Blackbaud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Blackbaud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Blackbaud down today?

According to its status page Blackbaud is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Blackbaud is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Blackbaud is having issues?

There are two main options: You can check the Blackbaud status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Blackbaud status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Blackbaud status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Blackbaud customer support while checking everything on your side. You can also try Tweeting at them via @blackbaud on Twitter. Or visit their official status page or website:

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