Is FACTS down?
Current FACTS status is UP

We checked the official FACTS Status Page recently. Learn more
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Recent FACTS Outages and Issues

Follow the recent outages and downtime for FACTS in the table below.

Start Time

Type

Length

Message

Details

January 30, 2023 17:00 UTC

WARN

about 5 hours

See more
Start Time

January 30, 2023 17:00 UTC

Type WARN
Affected Components

FACTS Application

January 23, 2023 14:25 UTC

WARN

about 7 hours

See more
Start Time

January 23, 2023 14:25 UTC

Type WARN
Affected Components

FACTS SIS (RenWeb 1)

January 11, 2023 15:05 UTC

WARN

about 1 hour

See more
Start Time

January 11, 2023 15:05 UTC

Type WARN
Affected Components

FACTS Family Portal (ParentsWeb)

January 09, 2023 18:10 UTC

WARN

about 2 hours

See more
Start Time

January 09, 2023 18:10 UTC

Type WARN
Affected Components

FACTS Family App

SIS Medical

Donor Connect (Legacy System)

Maintenance Manager

School Site

December 22, 2022 14:40 UTC

DOWN

about 1 hour

See more
Start Time

December 22, 2022 14:40 UTC

Type DOWN
Affected Components

FACTS SIS (RenWeb 1)

2023-02-07 14:03:59 UTC UTC

STATUS

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2023-02-07 14:03:59 UTC UTC

STATUS

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2023-02-07 14:03:59 UTC UTC

STATUS

? minutes

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2023-02-07 14:03:59 UTC UTC

STATUS

? minutes

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2023-02-07 14:03:59 UTC UTC

STATUS

? minutes

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Sign Up for More FACTS History

StatusGator has about 2 years of FACTS status history.

FACTS Components and Services

View details of the current FACTS status below.

Name

Status

Details

FACTS Application

WARN See more

FACTS Cash Register

UP See more

FACTS Donate Online (Legacy System)

UP See more

FACTS Donor Connect (Legacy System)

UP See more

FACTS Enrollment

UP See more

FACTS factsmgt.com

UP See more

FACTS Family App

UP See more

FACTS Family Portal (ParentsWeb)

UP See more

FACTS Giving

UP See more

FACTS Google Classroom Integration (GCI)

UP See more

FACTS Gradebook

UP See more

FACTS Learning Management System

UP See more

FACTS Maintenance Manager

UP See more

FACTS Parent Alert

UP See more

FACTS Pay Now

UP See more

FACTS School Site

UP See more

FACTS SIS Medical

UP See more

FACTS SIS (RenWeb 1)

UP See more

FACTS Student Billing Cash Register

UP See more

FACTS Wait Times -- Phone Systems

UP See more

No outages or status changes in the last 24 hours

FACTS status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

FACTS Outage and Status History

We've been monitoring FACTS outages since December 3, 2020.
Here's the history of service outages we've observed from the FACTS Status Page:

Instant enriched data from
2,650 status pages

About Our FACTS Status Page Integration

FACTS is an Education solution that StatusGator has been monitoring since December 2020. Over the past about 2 years, we have collected data on on more than 43 outages that affected FACTS users. When FACTS publishes downtime on their status page, they do so across 20 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor FACTS to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about FACTS incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If FACTS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when FACTS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

FACTS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when FACTS enters a pre-planned maintenance window, keeping you up to date.

FACTS does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate FACTS maintenance events into your unified calendar.

When FACTS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the FACTS status page. If you need this capability, please be sure to reach out.

Because FACTS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is FACTS down today?

According to its status page FACTS is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when FACTS is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if FACTS is having issues?

There are two main options: You can check the FACTS status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

FACTS status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the FACTS status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting FACTS customer support while checking everything on your side. You can also try Tweeting at them via @factsmgt on Twitter. Or visit their official status page or website:

Where do you get the official FACTS status?

We use the official FACTS status page. Here are links to their status page and other helpful links.

FACTS Down?

Are you experiencing issues with FACTS? Sign up to receive notifications when FACTS publishes outages.

FACTS Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of FACTS?

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