Is FACTS down?
Current FACTS status is UP

We checked the official FACTS Status Page 56 sec. ago. Learn more
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Recent FACTS Outages and Issues

Follow the recent outages and downtime for FACTS in the table below.

Start Time

Type

Length

Message

Details

October 26, 2023 01:00 UTC

MAINT

about 4 hours

Scheduled Maintenance

See more
Start Time

October 26, 2023 01:00 UTC

Type MAINT
Affected Components

Grant & Aid

Payment Plans

Message

Scheduled Maintenance

Details

We're undergoing maintenance for Enterprise Test and Production from 20:00 to 23:59. You may experience intermittent disruptions during this period. Thank you for your patience!

October 23, 2023 16:00 UTC

WARN

10 minutes

Service Interuption

See more
Start Time

October 23, 2023 16:00 UTC

Type WARN
Affected Components

Report Manager

Application

Attendance

Billing

Classroom

Cafeteria

Lesson Plans

Cash Register

Child Care

Gradebook

Communications

Scheduling

Family Portal

Web Forms

Enrollment

Database Tasks

Learning Management System

Medical

Report Cards

Message

Service Interuption

Details

We are aware of a service interruption impacting FACTS SIS. Resources are currently engaged in identifying and resolving the issue. We apologize for the inconvenience and thank you for your patience.

October 23, 2023 15:55 UTC

WARN

5 minutes

Service Interuption

See more
Start Time

October 23, 2023 15:55 UTC

Type WARN
Affected Components

FACTS SIS

Message

Service Interuption

Details

We are aware of a service interruption impacting FACTS SIS. Resources are currently engaged in identifying and resolving the issue. We apologize for the inconvenience and thank you for your patience.

October 09, 2023 17:55 UTC

WARN

35 minutes

Performance Issues

See more
Start Time

October 09, 2023 17:55 UTC

Type WARN
Affected Components

FACTS SIS

Message

Performance Issues

Details

We are aware of performance issues impacting FACTS SIS. Resources are currently engaged in identifying and resolving the issue. We apologize for the inconvenience and thank you for your patience.

September 18, 2023 13:40 UTC

WARN

about 2 hours

Performance Issues

See more
Start Time

September 18, 2023 13:40 UTC

Type WARN
Affected Components

Family Portal

FACTS SIS

Message

Performance Issues

Details

We are aware of performance issues impacting FACTS SIS and Family Portal. Users are experiencing issues logging in when using Chrome. Please use an alternate web browser such as Firefox. Resources are currently engaged in identifying and resolving the issue. We apologize for the inconvenience and thank you for your patience.

2023-11-11 08:21:21 UTC UTC

STATUS

? minutes

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2023-11-11 08:21:21 UTC UTC

STATUS

? minutes

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2023-11-11 08:21:21 UTC UTC

STATUS

? minutes

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2023-11-11 08:21:21 UTC UTC

STATUS

? minutes

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2023-11-11 08:21:21 UTC UTC

STATUS

? minutes

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Sign Up for More FACTS History

StatusGator has almost 3 years of FACTS status history.

FACTS Components and Services

View details of the current FACTS status below.

Name

Status

Details

FACTS Application

UP See more

FACTS Attendance

UP See more

FACTS Billing

UP See more

FACTS Cafeteria

UP See more

FACTS Cash Register

UP See more

FACTS Child Care

UP See more

FACTS Classroom

UP See more

FACTS Communications

UP See more

FACTS Database Tasks

UP See more

FACTS Enrollment

UP See more

FACTS factsmgt.com

UP See more

FACTS Family App

UP See more

FACTS Family Portal

UP See more

FACTS Giving

UP See more

FACTS Google Classroom Integration (GCI)

UP See more

FACTS Gradebook

UP See more

FACTS Grant & Aid

UP See more

FACTS Learning Management System

UP See more

FACTS Lesson Plans

UP See more

FACTS Maintenance Manager

UP See more

FACTS Medical

UP See more

FACTS Parent Alert

UP See more

FACTS Payment Plans

UP See more

FACTS Report Cards

UP See more

FACTS Report Manager

UP See more

FACTS Scheduling

UP See more

FACTS School Site

UP See more

FACTS SIS

UP See more

FACTS Web Forms

UP See more

No outages or status changes in the last 24 hours

FACTS status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

FACTS Outage and Status History

We've been monitoring FACTS outages since December 3, 2020.
Here's the history of service outages we've observed from the FACTS Status Page:

Instant enriched data from
2,890 status pages

About Our FACTS Grant & Aid Status Page Integration

FACTS Grant & Aid is an Education solution that StatusGator has been monitoring since December 2020. Over the past almost 3 years, we have collected data on on more than 123 outages that affected FACTS Grant & Aid users. When FACTS Grant & Aid publishes downtime on their status page, they do so across 29 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor FACTS Grant & Aid to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about FACTS Grant & Aid incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If FACTS Grant & Aid is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when FACTS Grant & Aid is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

FACTS Grant & Aid posts separate notifications for planned maintenance work. StatusGator will notify subscribers when FACTS Grant & Aid enters a pre-planned maintenance window, keeping you up to date.

FACTS Grant & Aid does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate FACTS Grant & Aid maintenance events into your unified calendar.

When FACTS Grant & Aid posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When FACTS Grant & Aid has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because FACTS Grant & Aid has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is FACTS down today?

According to its status page FACTS is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when FACTS is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if FACTS is having issues?

There are two main options: You can check the FACTS status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

FACTS status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the FACTS status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting FACTS customer support while checking everything on your side. You can also try Tweeting at them via @factsmgt on Twitter. Or visit their official status page or website:

Where do you get the official FACTS status?

We use the official FACTS status page. Here are links to their status page and other helpful links.

FACTS Down?

Are you experiencing issues with FACTS? Sign up to receive notifications when FACTS publishes outages.

FACTS Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,890 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of FACTS?

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