2025: The year of the global cloud outage

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    Last checked from FACTS official status page 3 min. 48 sec. ago

    FACTS Status

    FACTS icon
    FACTS icon

    Is FACTS down?

    Minor FACTS outage

    Education technology services for K-12 schools and businesses.

    Not working for you?

    StatusGator reports that FACTS is currently experiencing a partial outage. There have been 5 user-submitted reports of outages in the past 24 hours. There are confirmed issues with FACTS SIS, but all other components are operational. Performance Issues impacting FACTS SIS

    Similar services:
    FactSet icon
    FactSet

    FACTS service health

    This chart represents FACTS service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more FACTS status data.

    FACTS icon
    FACTS service health

    24 hrs ending

    Service up Possible outage Likely outage

    Top reported issues

    View and upvote the most commonly reported FACTS issues to help us better indicate the service status.

    • Error message
    • Sign in problem
    • Connectivity issue
    • Server not responding
    • Service down
    • Slow performance
    • Unable to download
    • App not loading
    • Other

    Have a different problem with FACTS?

    Recent outage reports

    See recent outage reports from real FACTS users

    2 outage reports in the last 24 hours

    User avatar

    US Minnesota, United States

    Sign in problem


    about 16 hours ago


    about 16 hours ago

    User avatar

    US Florida, United States

    Error message


    about 23 hours ago


    about 23 hours ago

    FACTS outage map

    Explore our interactive FACTS outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent FACTS outages, giving you a clear view of performance and downtime trends.

    Top reported FACTS outage locations, last 24 hours:

    • Colorado, US
    • Florida, US
    • Minnesota, US
    FACTS outage map

    How accurate is the FACTS status page?

    StatusGator detects outages before they are officially acknowledged by providers. Here are some recent FACTS disruptions that StatusGator customers knew about before the rest of the world:

    FACTS status page accuracy rating

    This rating evaluates how quickly FACTS acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

    A
    Excellent

    Avg. delay < 15 min

    This rating evaluates how quickly FACTS acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

    A
    Excellent

    Avg. delay < 15 min

    B
    Good

    Avg. delay 15 - 30 min

    C
    Fair

    Avg. delay 30 - 120 min

    D
    Poor

    Avg. delay 2 - 4 hrs

    F
    Failing

    Avg. delay >= 4 hrs

    Incident description Duration StatusGator detected Officially acknowledged
    Login issues due to invalid credentials 3h 13m
    25m later
    Attendance and Gradebook not loading or accessible. 1h
    22m later
    Login issues and site not loading. 5h 32m
    Never acknowledged
    Login page not loading due to timeouts. 46m
    19m later
    Issues with app error messages and sign-in problems. 29m
    Never acknowledged
    Incident description
    Login issues due to invalid credentials
    Duration
    3h 13m
    StatusGator detected
    Officially acknowledged
    25m later
    Incident description
    Attendance and Gradebook not loading or accessible.
    Duration
    1h
    StatusGator detected
    Officially acknowledged
    22m later
    Incident description
    Login issues and site not loading.
    Duration
    5h 32m
    StatusGator detected
    Officially acknowledged
    Never acknowledged
    Incident description
    Login page not loading due to timeouts.
    Duration
    46m
    StatusGator detected
    Officially acknowledged
    19m later
    Incident description
    Issues with app error messages and sign-in problems.
    Duration
    29m
    StatusGator detected
    Officially acknowledged
    Never acknowledged

    Looking to track FACTS downtime and outages?

    • Receive real-time status updates
    • Show current status on private or public status page
    • Be the first to know if service is down
    • Keep your team informed
    • Monitor alongside other services and websites
    Start monitoring for free

    FACTS status history

    Since December 3, 2020, StatusGator has been monitoring FACTS outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official FACTS Status Page.

    60 days ago Today
    Up
    Down
    Warn
    Maintenance
    Unknown

    Recent FACTS outages and issues

    Follow the recent outages and downtime for FACTS in the table below. If you're experiencing a problem now, check the current FACTS status or

    .

    Incident Name Duration Started Severity
    Performance Issues impacting FACTS SIS
    16m
    warn icon Warn
    Issues impacting Spanish-language access to FACTS Student Information System
    6d 18h 5m
    warn icon Warn
    Issues impacting Spanish-language access to FACTS Student Information System
    5m
    warn icon Warn
    Issues impacting Spanish-language access to FACTS Student Information System
    1d 55m
    warn icon Warn
    Issues impacting Spanish-language access to FACTS Student Information System
    3h
    warn icon Warn
    Incident name
    Performance Issues impacting FACTS SIS
    Duration
    16m
    Start
    Severity
    warn icon Warn
    Incident name
    Issues impacting Spanish-language access to FACTS Student Information System
    Duration
    6d 18h 5m
    Start
    Severity
    warn icon Warn
    Incident name
    Issues impacting Spanish-language access to FACTS Student Information System
    Duration
    5m
    Start
    Severity
    warn icon Warn
    Incident name
    Issues impacting Spanish-language access to FACTS Student Information System
    Duration
    1d 55m
    Start
    Severity
    warn icon Warn
    Incident name
    Issues impacting Spanish-language access to FACTS Student Information System
    Duration
    3h
    Start
    Severity
    warn icon Warn

    Get notified about FACTS outages

    Stay updated with instant alerts for FACTS outages by signing up now!

    Start monitoring for free

    See FACTS status on your status page

    You can also monitor any service or website on your status page

    FACTS components

    View details of the current FACTS status below. If the status shows "Up" but you're still experiencing issues, you can

    such as connectivity issues, outages, or slow performance. These issues are commonly reported when FACTS is down or facing partial disruptions.

    Component name Status
    FACTS Admissions status
    up icon Up
    FACTS Application status
    up icon Up
    FACTS Attendance status
    up icon Up
    FACTS Billing status
    up icon Up
    FACTS Cafeteria status
    up icon Up
    FACTS Cash Register status
    up icon Up
    FACTS Chat Support Service status
    up icon Up
    FACTS Checkout status
    up icon Up
    FACTS Child Care status
    up icon Up
    FACTS Childcare Management (FCM) status
    up icon Up
    FACTS Classroom status
    up icon Up
    FACTS Communications status
    up icon Up
    FACTS Database Tasks status
    up icon Up
    FACTS Enrollment status
    up icon Up
    FACTS factsmgt.com status
    up icon Up
    FACTS Family App status
    up icon Up
    FACTS Family Portal status
    up icon Up
    FACTS Giving status
    up icon Up
    FACTS Google Classroom Integration (GCI) status
    up icon Up
    FACTS Gradebook status
    up icon Up
    FACTS Grant & Aid status
    up icon Up
    FACTS Learning Management System status
    up icon Up
    FACTS Lesson Plans status
    up icon Up
    FACTS Maintenance Manager status
    up icon Up
    FACTS Medical status
    up icon Up
    FACTS Parent Alert status
    up icon Up
    FACTS Payment Plans status
    up icon Up
    FACTS Phone Service status
    up icon Up
    FACTS Report Cards status
    up icon Up
    FACTS Report Manager status
    up icon Up
    FACTS Scheduling status
    up icon Up
    FACTS School Site status
    up icon Up
    FACTS SIS status
    warn icon Warn
    FACTS Sponsor Billing and Payments status
    up icon Up
    FACTS Web Forms status
    up icon Up

    Get notified about FACTS outages

    Stay updated with instant alerts for FACTS outages by signing up now!

    Start monitoring for free

    One App that has it all

    With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on FACTS outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

    Monitor FACTS along with other services and websites

    Monitor CrowdStrike along with other services and websites

    StatusGator monitors over 7,010 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

    Get notified on FACTS status change

    Get notified on CrowdStrike status change

    StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.

    Show FACTS on your status page

    Show CrowdStrike on your status page

    Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.

    About our FACTS status page integration

    FACTS (Education technology services for K-12 schools and businesses) is a an Education solution that StatusGator has been monitoring since December 2020. Over the past about 5 years, we have collected data on on more than 378 outages that affected FACTS users. When FACTS publishes downtime on their status page, they do so across 35 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

    If you're wondering, "Is FACTS down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether FACTS is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

    More than 100 StatusGator users monitor FACTS to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,500 notifications to our users about FACTS incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

    • Early Warning Signals

      If we detect a potential FACTS outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

    • Down Notifications

      If FACTS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

    • Warning Notifications

      Warn notifications are used when FACTS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

    • Maintenance Notifications

      FACTS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when FACTS enters a pre-planned maintenance window, keeping you up to date.

    • Status Messages

      When FACTS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

    • Status Details

      When FACTS has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

    • Component Status Filtering

      Because FACTS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

    Get notified about FACTS outages

    Stay updated with instant alerts for FACTS outages by signing up now!

    Start monitoring for free

    Looking for Downdetector FACTS alerts?

    Both official and crowdsourced updates for FACTS outages.
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    More than 7,010 services monitored.
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    Proactive alerts on FACTS status changes sent to your Slack, Microsoft Teams, and more.
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    Monitoring of both FACTS and your own apps.
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    Granular monitoring of FACTS components.
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    Frequently asked questions

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