Is FACTS Communications down?
Current FACTS Communications status is UP

We checked the official FACTS Communications Status Page 2 min. 32 sec. ago. Learn more
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Recent FACTS Communications Outages and Issues

Follow the recent outages and downtime for FACTS Communications in the table below.

Start Time

Type

Length

Message

Details

January 04, 2024 05:25 UTC

WARN

about 3 hours

FACTS Login Errors

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Start Time

January 04, 2024 05:25 UTC

Type WARN
Affected Components

Grant & Aid

Payment Plans

factsmgt.com

Phone Service

Attendance

Report Manager

FACTS SIS

Application

Google Classroom Integration (GCI)

Billing

Classroom

Cafeteria

Lesson Plans

Cash Register

Report Cards

Child Care

Gradebook

Communications

Scheduling

Family Portal

Learning Management System

Medical

Maintenance Manager

Web Forms

Enrollment

Database Tasks

Parent Alert

Family App

School Site

Giving

Message

FACTS Login Errors

Details

Resources are currently investigating user reports of issues logging in to the FACTS platform.

October 23, 2023 16:00 UTC

WARN

10 minutes

Service Interuption

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Start Time

October 23, 2023 16:00 UTC

Type WARN
Affected Components

Report Manager

Application

Attendance

Billing

Classroom

Cafeteria

Lesson Plans

Cash Register

Child Care

Gradebook

Communications

Scheduling

Family Portal

Web Forms

Enrollment

Database Tasks

Learning Management System

Medical

Report Cards

Message

Service Interuption

Details

We are aware of a service interruption impacting FACTS SIS. Resources are currently engaged in identifying and resolving the issue. We apologize for the inconvenience and thank you for your patience.

August 15, 2023 20:10 UTC

WARN

about 3 hours

SIS Platform Service Interruption

See more
Start Time

August 15, 2023 20:10 UTC

Type WARN
Affected Components

Payment Plans

School Site

Google Classroom Integration (GCI)

Grant & Aid

Cash Register

Enrollment

Attendance

Billing

Classroom

Cafeteria

Lesson Plans

Report Cards

Child Care

Gradebook

Communications

Scheduling

Family Portal

Report Manager

FACTS SIS

Maintenance Manager

Application

Web Forms

Database Tasks

Parent Alert

Family App

Giving

Message

SIS Platform Service Interruption

Details

Technical Resources are researching a widespread service interruption impacting the SIS platform.

July 21, 2023 15:02 UTC

WARN

29 minutes

Users Unable to Login - District String Error Code

See more
Start Time

July 21, 2023 15:02 UTC

Type WARN
Affected Components

Enrollment

Attendance

Billing

Classroom

Lesson Plans

Report Cards

Cash Register

Child Care

Learning Management System

Medical

factsmgt.com

Enterprise

Google Classroom Integration (GCI)

Giving

Report Manager

FACTS SIS

Maintenance Manager

Application

Web Forms

Database Tasks

Parent Alert

Family App

School Site

Cafeteria

Gradebook

Communications

Scheduling

Family Portal

Message

Users Unable to Login - District String Error Code

No outages or status changes in the last 24 hours

FACTS Communications status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

FACTS Communications Outage and Status History

We've been monitoring FACTS Communications outages since December 3, 2020.
Here's the history of service outages we've observed from the FACTS Communications Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our FACTS Communications Status Page Integration

FACTS Communications is an Education solution that StatusGator has been monitoring since December 2020. Over the past over 3 years, we have collected data on on more than 159 outages that affected FACTS Communications users. When FACTS Communications publishes downtime on their status page, they do so across 31 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor FACTS Communications to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about FACTS Communications incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If FACTS Communications is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when FACTS Communications is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

FACTS Communications posts separate notifications for planned maintenance work. StatusGator will notify subscribers when FACTS Communications enters a pre-planned maintenance window, keeping you up to date.

FACTS Communications does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate FACTS Communications maintenance events into your unified calendar.

When FACTS Communications posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When FACTS Communications has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because FACTS Communications has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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