Last checked from Instructure Support: Phones/Chat official status page 2 min. 7 sec. ago
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Report an issueThis chart represents Instructure Support: Phones/Chat service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Instructure Support: Phones/Chat status data.
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We've been monitoring Instructure Support: Phones/Chat outages since March 3, 2017. Here's the history of service outages we've observed from the Instructure Support: Phones/Chat Status Page
Follow the recent outages and downtime for Instructure Support: Phones/Chat in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Salesforce is having intermittent issues. Please see https://status.salesforce.com/incidents/13231 for more updates.
|
1h 10m |
Warn
|
|
|
Some users are currently unable to use our chat functionality
|
51m |
Warn
|
|
|
Salesforce Maintenance Impacting our Support Communication Channels
|
20m |
Maint
|
|
|
Support services may be temporarily unavailable
|
25m |
Warn
|
|
|
Canvas Phone Support down
|
10m |
Warn
|
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Start monitoring for freeInstructure Support: Phones/Chat is an Education solution that StatusGator has been monitoring since March 2017. Over the past over 7 years, we have collected data on on more than 1,357 outages that affected Instructure Support: Phones/Chat users. When Instructure Support: Phones/Chat publishes downtime on their status page, they do so across 29 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 500 StatusGator users monitor Instructure Support: Phones/Chat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 66,100 notifications to our users about Instructure Support: Phones/Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Instructure Support: Phones/Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Instructure Support: Phones/Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Instructure Support: Phones/Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure Support: Phones/Chat enters a pre-planned maintenance window, keeping you up to date.
When Instructure Support: Phones/Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Instructure Support: Phones/Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Instructure Support: Phones/Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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