Is Instructure Support: Phones/Chat down?
Current Instructure Support: Phones/Chat status is UP

We checked the official Instructure Support: Phones/Chat Status Page 4 min. 22 sec. ago. Learn more
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Recent Instructure Support: Phones/Chat Outages and Issues

Follow the recent outages and downtime for Instructure Support: Phones/Chat in the table below.

Start Time

Type

Length

Message

Details

January 09, 2024 21:27 UTC

WARN

25 minutes

Support services may be temporarily unavailable

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Start Time

January 09, 2024 21:27 UTC

Type WARN
Affected Components

Support Tools - Support: Phones/Chat

Support Tools - Support: Webform/email

Message

Support services may be temporarily unavailable

Details

Investigating - We are currently investigating this issue. Jan 09, 2024 - 14:25 MST

January 08, 2024 21:12 UTC

WARN

10 minutes

Canvas Phone Support down

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Start Time

January 08, 2024 21:12 UTC

Type WARN
Affected Components

Support Tools - Support: Phones/Chat

Message

Canvas Phone Support down

Details

Investigating - We are currently investigating this issue. Jan 08, 2024 - 14:07 MST

January 02, 2024 20:17 UTC

WARN

about 2 hours

Canvas Phone Support down

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Start Time

January 02, 2024 20:17 UTC

Type WARN
Affected Components

Support Tools - Support: Phones/Chat

Message

Canvas Phone Support down

Details

Investigating - Canvas Phone Support is currently down and we are working with our provider about the situation. Jan 02, 2024 - 13:14 MST

September 27, 2023 16:07 UTC

WARN

about 1 hour

We are currently experiencing difficulties with our chat service.

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Start Time

September 27, 2023 16:07 UTC

Type WARN
Affected Components

Support Tools - Support: Phones/Chat

Message

We are currently experiencing difficulties with our chat service.

Details

Investigating - We are currently investigating this issue. Please call into support until we have further updates. Sep 27, 2023 - 10:05 MDT

August 29, 2023 16:02 UTC

WARN

about 1 hour

Users are currently unable to Call into Support.

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Start Time

August 29, 2023 16:02 UTC

Type WARN
Affected Components

Support Tools - Support: Phones/Chat

Message

Users are currently unable to Call into Support.

Details

Investigating - We are currently investigating this issue. Aug 29, 2023 - 09:57 MDT

2024-02-22 02:06:54 UTC UTC

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2024-02-22 02:06:54 UTC UTC

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2024-02-22 02:06:54 UTC UTC

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2024-02-22 02:06:54 UTC UTC

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2024-02-22 02:06:54 UTC UTC

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Sign Up for More Instructure Support: Phones/Chat History

StatusGator has almost 7 years of Instructure Support: Phones/Chat status history.

No outages or status changes in the last 24 hours

Instructure Support: Phones/Chat status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instructure Support: Phones/Chat Outage and Status History

We've been monitoring Instructure Support: Phones/Chat outages since March 3, 2017.
Here's the history of service outages we've observed from the Instructure Support: Phones/Chat Status Page:

February 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our Instructure Support: Phones/Chat Status Page Integration

Instructure Support: Phones/Chat is an Education solution that StatusGator has been monitoring since March 2017. Over the past almost 7 years, we have collected data on on more than 1,179 outages that affected Instructure Support: Phones/Chat users. When Instructure Support: Phones/Chat publishes downtime on their status page, they do so across 29 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Instructure Support: Phones/Chat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 42,600 notifications to our users about Instructure Support: Phones/Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Instructure Support: Phones/Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Instructure Support: Phones/Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Instructure Support: Phones/Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure Support: Phones/Chat enters a pre-planned maintenance window, keeping you up to date.

Since Instructure Support: Phones/Chat publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Instructure Support: Phones/Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Instructure Support: Phones/Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Instructure Support: Phones/Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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