Instructure Support: Phones/Chat Status
Last checked from Instructure Support: Phones/Chat official status page 3 min. 17 sec. ago
Last checked from Instructure Support: Phones/Chat official status page 3 min. 17 sec. ago
Learning management system for schools, colleges, and universities.
Is Instructure Support: Phones/Chat down?
Instructure Support: Phones/Chat is up
Not working for you?
Not working for you?
StatusGator last checked the status of Instructure on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Instructure Support: Phones/Chat outage reports
Lists recent Instructure Support: Phones/Chat incidents, including duration, acknowledgement status, and severity.
Lists recent Instructure Support: Phones/Chat incidents, including duration, acknowledgement status, and severity.
0 outage reports in the last 24 hours
Recent community and social reports
Wisconsin, United States
Error message
• 10 days ago
Wisconsin, United States
Error message
• 12 days ago
Texas, United States
App not loading
• about 1 month ago
West Virginia, United States
"Mastery Connect will not allow students to take benchmark. Keeps them on a loading screen"
• about 1 month ago
South Carolina, United States
"it wont let me get to my assighnment"
• about 1 month ago
Texas, United States
Error message
• about 2 months ago
Utah, United States
"Wont load all of the way "
• 2 months ago
Wisconsin, United States
Sign in problem
• 2 months ago
Texas, United States
Service down
• 2 months ago
Metro Manila, Philippines
"under heavy load, request timed out"
• 3 months ago
Minnesota, United States
App not loading
• 3 months ago
Metro Manila, Philippines
"not loading at all. cant connect to server"
• 4 months ago
Minnesota, United States
Other
• 6 months ago
Indiana, United States
Other
• 6 months ago
Georgia, United States
Service down
• 6 months ago
Rio Grande do Norte, Brazil
"Desde as 16h aqui no Brasil que está fora do ar, preciso do retorno para dar continuidade as instruções."
• 6 months ago
Rio Grande do Norte, Brazil
Service down
• 6 months ago
Rio Grande do Norte, Brazil
Error message
• 6 months ago
Minnesota, United States
Service down
• 6 months ago
Oklahoma, United States
Error message
• 6 months ago
Top reported outages
Connectivity issue
Error message
Server not responding
Sign in problem
Service down
Slow performance
Unable to download
App not loading
Other
Having a different problem?
Instructure Support: Phones/Chat service health graph
Shows recent status reports over time, including possible and confirmed outages.
Shows recent status reports over time, including possible and confirmed outages.
This chart represents Instructure Support: Phones/Chat service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Instructure Support: Phones/Chat status data.
Service up
Possible outage
Outage duration
Get notified about Instructure Support: Phones/Chat outages
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Instructure Support: Phones/Chat outage map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
View full map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
Instructure outage map
Instructure Support: Phones/Chat incidents history
Lists recent Instructure Support: Phones/Chat incidents, including duration, acknowledgement status, and severity.
Lists recent Instructure Support: Phones/Chat incidents, including duration, acknowledgement status, and severity.
| Incident name | Duration | Started | Acknowledged | Severity |
|---|---|---|---|---|
|
We are currently experiencing issues with our Chat and ticketing systems caused by a third-party update.
|
6h 35m | Yes |
Warn
|
|
|
Canvas support phone system is experiencing connection issues
|
5h 30m | Yes |
Warn
|
|
|
Users attempting to contact us via Phone may see longer wait times.
|
1h 5m | Yes |
Warn
|
|
|
Canvas support phone system is experiencing connection issues. For more information please go to https://status.sharpencx.com
|
40m | Yes |
Warn
|
|
|
Some incoming phone calls are experiencing delays in being assigned to Canvas Support agents
|
40m | Yes |
Warn
|
We are currently experiencing issues with our Chat and ticketing systems caused by a third-party update.
Started
Duration
6h 35m
Acknowledged
Yes
Severity
Warn
Canvas support phone system is experiencing connection issues
Started
Duration
5h 30m
Acknowledged
Yes
Severity
Warn
Users attempting to contact us via Phone may see longer wait times.
Started
Duration
1h 5m
Acknowledged
Yes
Severity
Warn
Canvas support phone system is experiencing connection issues. For more information please go to https://status.sharpencx.com
Started
Duration
40m
Acknowledged
Yes
Severity
Warn
Some incoming phone calls are experiencing delays in being assigned to Canvas Support agents
Started
Duration
40m
Acknowledged
Yes
Severity
Warn
Instructure Support: Phones/Chat status history
Shows daily Instructure Support: Phones/Chat status over recent days, including uptime, warnings, and outage events.
Shows daily Instructure Support: Phones/Chat status over recent days, including uptime, warnings, and outage events.
30 days ago
60 days ago
100% uptime
100% uptime
Today
Up
Down
Warn
Maint
Instructure Support: Phones/Chat status page accuracy
Learn more
Instructure status page accuracy rating
This rating evaluates how quickly Instructure acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.
Not yet rated
| Rating grade | Average delay |
|---|---|
|
A
Excellent
|
< 15 min |
|
B
Good
|
15 - 30 min |
|
C
Fair
|
30 - 120 min |
|
D
Poor
|
2 - 4 hrs |
|
F
Failing
|
>= 4 hrs |
Get notified about Instructure Support: Phones/Chat outages
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Looking for Downdetector Instructure Support: Phones/Chat alerts?
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for Instructure Support: Phones/Chat outages. |
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| More than 12,750 services monitored. |
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| Proactive alerts on Instructure Support: Phones/Chat status changes sent to your Slack, Microsoft Teams, and more. |
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| Monitoring of both Instructure Support: Phones/Chat and your own apps. |
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| Granular monitoring of Instructure Support: Phones/Chat components. |
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Both official and crowdsourced updates for Instructure Support: Phones/Chat outages.
StatusGator
Downdetector
More than 12,750 services monitored.
StatusGator
Downdetector
Proactive alerts on Instructure Support: Phones/Chat status changes sent to your Slack, Microsoft Teams, and more.
StatusGator
Downdetector
Monitoring of both Instructure Support: Phones/Chat and your own apps.
StatusGator
Downdetector
Granular monitoring of Instructure Support: Phones/Chat components.
StatusGator
Downdetector
About our Instructure Support: Phones/Chat status page integration
Instructure Support: Phones/Chat (Learning management system for schools, colleges, and universities) is a an Education solution that StatusGator has been monitoring since March 2017. Over the past over 9 years, we have collected data on on more than 1,834 outages that affected Instructure Support: Phones/Chat users. When Instructure Support: Phones/Chat publishes downtime on their status page, they do so across 31 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Instructure Support: Phones/Chat down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Instructure Support: Phones/Chat is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 600 StatusGator users monitor Instructure Support: Phones/Chat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Education services monitored on our platform. We've sent more than 142,300 notifications to our users about Instructure Support: Phones/Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Instructure Support: Phones/Chat outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down notifications
If Instructure Support: Phones/Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning notifications
Warn notifications are used when Instructure Support: Phones/Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance notifications
Instructure Support: Phones/Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure Support: Phones/Chat enters a pre-planned maintenance window, keeping you up to date.
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Status messages
When Instructure Support: Phones/Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status details
When Instructure Support: Phones/Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component status filtering
Because Instructure Support: Phones/Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently asked questions
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Is Instructure Support: Phones/Chat down today?
According to the official Instructure Support: Phones/Chat status page, the service is currently up . For the most recent updates, check the 'Recent Outages and Issues' section above. Whether Instructure Support: Phones/Chat is down now or facing minor problems, StatusGator keeps you in the loop with instant alerts on issues. -
How can I get notified when Instructure Support: Phones/Chat is not working or have outages?
To stay informed about Instructure Support: Phones/Chat outages, sign up for StatusGator . Add Instructure Support: Phones/Chat to your status page and configure alerts to receive notifications through your preferred platform, such as email, SMS, Slack, Teams, and more. StatusGator provides instant alerts based on updates published on the Instructure Support: Phones/Chat official status page, ensuring you're notified immediately if there's an issue.
Additionally, StatusGator leverages its own advanced monitoring algorithms to detect potential issues, sending you Early Warning Signals even before the official status page updates. If Cloudflare is down, you'll know immediately. Sign up now and stay on top of current status updates, it's free! -
How can I find out if Instructure Support: Phones/Chat is having issues?
You have two options:- Check the official Instructure Support: Phones/Chat status page for updates.
- Sign up for StatusGator to receive real-time notifications and Early Warning Signals on Instructure Support: Phones/Chat status.
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Instructure Support: Phones/Chat status page says the service is up, but I'm having issues. What's wrong?
There may be several reasons for that:
- An outage that hasn't been communicated yet via the Instructure Support: Phones/Chat status page.
- Some local issues with a small group of accounts on the service side.
- Technical issues on your side, or problems with your software or ISP.
- A misconfiguration or problem on your side.
We recommend contacting Instructure Support: Phones/Chat customer support while checking everything on your side.
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Where do you get the official Instructure Support: Phones/Chat status?
We use the official Instructure Support: Phones/Chat status page. Here are links to their status page and other helpful links to check if Instructure Support: Phones/Chat is down: