Is ClassLink down?
Current ClassLink status is UP

We checked the official ClassLink Status Page 3 min. 36 sec. ago. Learn more
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Recent ClassLink Outages and Issues

Follow the recent outages and downtime for ClassLink in the table below.

Start Time

Type

Length

Message

Details

April 12, 2024 14:49 UTC

WARN

about 4 hours

LaunchPad My BackPack

See more
Start Time

April 12, 2024 14:49 UTC

Type WARN
Affected Components

My Apps

Message

LaunchPad My BackPack

Details

Investigating - We have identified an issue with My Backpack missing for students and teachers. The teams are currently working to restore functionality as quickly as possible. We will communicate with school organizations from help desk cases submitted. Thanks for your patience. Apr 12, 2024 - 10:49 EDT

March 26, 2024 12:59 UTC

WARN

30 minutes

ClassLink MFA SMS Provider Incident

See more
Start Time

March 26, 2024 12:59 UTC

Type WARN
Affected Components

Sign in to ClassLink - Active Directory Integration

Sign in to ClassLink - Google Integration

Sign in to ClassLink - Azure Integration

Message

ClassLink MFA SMS Provider Incident

Details

Monitoring - Our SMS provider, Twilio https://status.twilio.com/, is currently experiencing issues with outbound SMS traffic. This may have an impact on ClassLink users with SMS as their multi-factor authentication. Users will not receive the SMS code after logging in. Mar 26, 2024 - 08:57 EDT

March 07, 2024 12:25 UTC

WARN

about 2 hours

LaunchPad Login Error - ADFS

See more
Start Time

March 07, 2024 12:25 UTC

Type WARN
Affected Components

Sign in to ClassLink - Active Directory Integration

Message

LaunchPad Login Error - ADFS

Details

Identified - A LaunchPad login issue has been identified, affecting a subset of customers with ADFS as the login method. Users may receive an ADFS error message after authentication. This does not impact logging in to LaunchPad with other authentication methods. All other products are not impacted. Mar 07, 2024 - 07:20 EST

January 25, 2024 13:04 UTC

WARN

about 1 hour

LaunchPad My Apps Loading Issue

See more
Start Time

January 25, 2024 13:04 UTC

Type WARN
Affected Components

My Apps

Message

LaunchPad My Apps Loading Issue

Details

Identified - We have identified an issue with My Apps. Users are experiencing loading issues with My Apps after logging in. As a result, apps are not loading. The teams are currently working to restore functionality as quickly as possible. Jan 25, 2024 - 08:00 EST

January 22, 2024 13:44 UTC

WARN

25 minutes

Login Error

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Start Time

January 22, 2024 13:44 UTC

Type WARN
Affected Components

Sign in to ClassLink - Active Directory Integration

Message

Login Error

Details

Investigating - A LaunchPad login issue has been identified affecting a subset of customers. Users may receive a timeout message when attempting to log in to LaunchPad. We are investigating and will post updates as soon as possible. Jan 22, 2024 - 08:41 EST

2024-04-12 18:54:05 UTC UTC

STATUS

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2024-04-12 18:54:05 UTC UTC

STATUS

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2024-04-12 18:54:05 UTC UTC

STATUS

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2024-04-12 18:54:05 UTC UTC

STATUS

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2024-04-12 18:54:05 UTC UTC

STATUS

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Sign Up for More ClassLink History

StatusGator has over 3 years of ClassLink status history.

ClassLink Components and Services

View details of the current ClassLink status below.

Name

Status

Details

ClassLink Active Directory Integration

UP See more

ClassLink Analytics

UP See more

ClassLink Azure Integration

UP See more

ClassLink Google Integration

UP See more

ClassLink Mobile apps

UP See more

ClassLink My Apps

UP See more

ClassLink My Files

UP See more

ClassLink Partner Portal

UP See more

ClassLink Roster Server

UP See more

1 status change in the last 24 hours

ClassLink status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 20 hours

  • Warn: 4 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

ClassLink Outage and Status History

We've been monitoring ClassLink outages since October 14, 2020.
Here's the history of service outages we've observed from the ClassLink Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our ClassLink Status Page Integration

ClassLink is an Education solution that StatusGator has been monitoring since October 2020. Over the past over 3 years, we have collected data on on more than 140 outages that affected ClassLink users. When ClassLink publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor ClassLink to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 8,200 notifications to our users about ClassLink incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ClassLink is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ClassLink is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ClassLink posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ClassLink enters a pre-planned maintenance window, keeping you up to date.

Since ClassLink publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ClassLink posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ClassLink has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ClassLink has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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