Is NWEA Partner Support Portal down?
Current NWEA Partner Support Portal status is UP

We checked the official NWEA Partner Support Portal Status Page 2 min. 57 sec. ago. Learn more
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Recent NWEA Partner Support Portal Outages and Issues

Follow the recent outages and downtime for NWEA Partner Support Portal in the table below.

Start Time

Type

Length

Message

Details

November 02, 2023 17:15 UTC

DOWN

ongoing

Power event impacting several NWEA products

See more
Start Time

November 02, 2023 17:15 UTC

Type DOWN
Affected Components

Professional Learning Online

NWEA Connection - Partner Support Portal

NWEA Connection - Professional Learning Portal

MAP Accelerator

MAP Growth - MAP Growth Admin User Interface (MARC)

MAP Growth - MAP Growth Reports User Interface

MAP Growth - MAP Growth Student Testing

Message

Power event impacting several NWEA products

Details

Monitoring - NWEA engineers have restored power to our data center, MAP Growth and MAP Accelerator are functional, please resume testing. MAP Reading Fluency, and state assessments continue to see some lingering login issues, NWEA engineers are working hand in hand with data center operations to restore functionality as soon as possible. An update will be posted here as soon as more information is available. Nov 02, 2023 - 10:11 PDT

November 02, 2023 13:05 UTC

DOWN

about 4 hours

Power event impacting several NWEA products

See more
Start Time

November 02, 2023 13:05 UTC

Type DOWN
Affected Components

NWEA Connection - Professional Learning Portal

NWEA State Assessments - Reports

Professional Learning Online

NWEA Connection - Partner Support Portal

MAP Accelerator

MAP Growth - MAP Growth Admin User Interface (MARC)

MAP Growth - MAP Growth Reports User Interface

MAP Growth - MAP Growth Student Testing

MAP Reading Fluency - MAP Reading Fluency Student Testing

MAP Reading Fluency - MAP Reading Fluency Educator Dashboard

NWEA State Assessments - Test Administration

Message

Power event impacting several NWEA products

Details

Investigating - We have been made aware of a power event occurring at our primary data center which is impacting access to MAP Growth, MAP Reading Fluency, MAP Accelerator, and state assessments. NWEA engineers are working hand in hand with data center operations to restore functionality as soon as possible. An update will be posted here as soon as more information is available. Nov 02, 2023 - 06:02 PDT

September 25, 2023 17:10 UTC

DOWN

about 1 hour

Salesforce Outage Impacting Support

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Start Time

September 25, 2023 17:10 UTC

Type DOWN
Affected Components

NWEA Connection - Partner Support Portal

NWEA Connection - Professional Learning Portal

Message

Salesforce Outage Impacting Support

Details

Investigating - We are experiencing a service interruption with our Salesforce system, which is impacting our ability to take support calls and host content and chat interactions via NWEA Connection.Student testing is unaffected and should proceed as normal.Engineers are actively engaged with Salesforce to restore service. We will post an update by 11AM Pacific (2PM Eastern). Sep 25, 2023 - 10:06 PDT

March 23, 2022 17:15 UTC

WARN

about 2 hours

Phone System Issues for Customer Support

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Start Time

March 23, 2022 17:15 UTC

Type WARN
Affected Components

NWEA Connection - Partner Support Portal

Message

Phone System Issues for Customer Support

Details

Investigating - We are experiencing intermittent technical issues with our phone system that may lead to dropped calls or spotty reception. Our phone service provider has confirmed the issue and is working to address it. We recommend using chat as an alternative if you experience these interruptions. Mar 23, 10:14 PDT

No outages or status changes in the last 24 hours

NWEA Partner Support Portal status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

NWEA Partner Support Portal Outage and Status History

We've been monitoring NWEA Partner Support Portal outages since September 29, 2020.
Here's the history of service outages we've observed from the NWEA Partner Support Portal Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our NWEA Partner Support Portal Status Page Integration

NWEA Partner Support Portal is an Education solution that StatusGator has been monitoring since September 2020. Over the past over 3 years, we have collected data on on more than 226 outages that affected NWEA Partner Support Portal users. When NWEA Partner Support Portal publishes downtime on their status page, they do so across 14 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor NWEA Partner Support Portal to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 5,700 notifications to our users about NWEA Partner Support Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If NWEA Partner Support Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when NWEA Partner Support Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

NWEA Partner Support Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when NWEA Partner Support Portal enters a pre-planned maintenance window, keeping you up to date.

Since NWEA Partner Support Portal publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When NWEA Partner Support Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When NWEA Partner Support Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because NWEA Partner Support Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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