Is Pendo Down?
Current Pendo Status: up

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Status History

We've been monitoring Pendo since January 28, 2018. Here's the history of service outages we've observed from the Pendo status page:

Recent Pendo Outages and Issues

Follow the recent outages and downtime for Pendo in the table below.

Sign Up for More Pendo History

StatusGator has over 3 years of Pendo status history.

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Start Time Type Length Message Details
July 20, 2021 15:29 UTC WARN about 6 hours Duplicate Announcements Guides Displaying in Resource Center Investigating - Unexpected duplicates of existing Announcements guides are currently displaying f...
June 09, 2021 18:44 UTC WARN about 1 hour Resource Center Not Displaying Identified - Toggling of 'Production' state of the Resource Center may cause it to no longer disp...
May 14, 2021 20:44 UTC DOWN about 21 hours User page content not loading for customers with Feedback Monitoring - We have applied a fix that we believe has resolved the issue with loading content on...
May 14, 2021 18:54 UTC DOWN about 2 hours User page content not loading for customers with Feedback Investigating - We have been made aware that due to the Feedback incident, customers who also hav...
May 14, 2021 17:39 UTC DOWN about 1 hour Feedback Unavailable Investigating - We have been made aware that the Feedback application and platform is currently u...
2021-07-23 15:46:15 +0000 UTC UNKNOWN X minutes will, in, about, Information, here, downtime, question, the, and go displayed, see, in, be, downtime, will, to, outage, of, information, you, so, sign, Details, more, details, sign, about, and, once, here, in, and each
2021-07-23 15:46:15 +0000 UTC UNKNOWN X minutes Information, here, in, question, will, about, the, go, and downtime once, displayed, about, to, more, here, in, sign, information, will, and, you, sign, so, see, downtime, Details, of, each, be, in, outage, and details
2021-07-23 15:46:15 +0000 UTC UNKNOWN X minutes the, Information, in, will, go, downtime, about, question, and here sign, you, in, will, details, to, sign, once, about, information, outage, downtime, and, each, more, of, Details, in, so, see, displayed, be, and here
2021-07-23 15:46:15 +0000 UTC UNKNOWN X minutes the, here, go, will, question, Information, downtime, in, and about details, you, in, see, so, will, Details, displayed, to, each, once, sign, downtime, and, about, sign, in, information, of, more, be, outage, and here
2021-07-23 15:46:15 +0000 UTC UNKNOWN X minutes about, Information, the, downtime, here, in, question, go, and will in, see, each, outage, sign, so, in, you, more, here, displayed, sign, information, about, will, to, downtime, Details, and, once, of, be, and details

Supported Features

We support the following features in our integration with the Pendo status page:

  • Down Notifications

    If Pendo is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Pendo is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Pendo posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pendo enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Pendo publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Pendo posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Pendo has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Pendo has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Pendo down today?

According to its status page Pendo is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Pendo is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Pendo is having issues?

There are two main options: You can check the Pendo status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Pendo status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Pendo status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Pendo customer support while checking everything on your side. You can also try Tweeting at them via @pendoio on Twitter. Or visit their official status page or website:

Twitter Mentions