Is Pendo Down?
Current Pendo Status: up

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Status History

We've been monitoring Pendo since January 28, 2018. Here's the history of service outages we've observed from the Pendo status page:

Recent Pendo Outages and Issues

Follow the recent outages and downtime for Pendo in the table below.

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StatusGator has 3 years of Pendo status history.

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Start Time Type Length Message Details
April 12, 2021 18:24 UTC WARN about 2 hours Feedback Login Issues for the US Region Monitoring - We believe the incident is resolved for most users. Our teams are continuing to moni...
April 12, 2021 16:04 UTC DOWN about 2 hours Feedback Unavailable for the US Region Investigating - The Feedback product is currently down in the US region and our team is investiga...
March 08, 2021 14:34 UTC DOWN about 3 hours Issues Loading Feedback Update - We now believe this is impacting all Feedback functionality globally and have updated th...
March 08, 2021 14:24 UTC WARN 10 minutes Issues Loading Feedback Investigating - We are aware of issues with Feedback being unavailable or US-based customers. Our...
February 22, 2021 16:14 UTC WARN about 1 hour Guide Latency Investigating - We are investigating reports of customers reporting latency with guide deployment...
2021-04-13 19:29:19 +0000 UTC UNKNOWN X minutes in, here, Information, question, the, go, will, about, and downtime sign, once, here, each, outage, and, displayed, you, downtime, more, see, information, be, details, will, sign, in, so, to, Details, of, in, and about
2021-04-13 19:29:19 +0000 UTC UNKNOWN X minutes will, go, in, question, Information, about, downtime, here, and the in, so, of, be, once, downtime, more, in, about, to, will, displayed, outage, and, sign, you, here, sign, details, each, see, information, and Details
2021-04-13 19:29:19 +0000 UTC UNKNOWN X minutes Information, about, downtime, the, here, go, in, will, and question and, more, you, about, information, Details, see, in, here, outage, downtime, will, be, to, sign, sign, each, of, displayed, so, in, details, and once
2021-04-13 19:29:19 +0000 UTC UNKNOWN X minutes in, question, Information, about, will, the, here, go, and downtime will, so, Details, about, outage, in, information, sign, and, in, be, downtime, displayed, of, see, to, once, here, details, each, more, you, and sign
2021-04-13 19:29:19 +0000 UTC UNKNOWN X minutes about, here, will, downtime, Information, in, go, question, and the see, about, in, once, Details, be, here, displayed, you, will, to, each, outage, in, sign, more, and, information, of, so, downtime, details, and sign

Supported Features

We support the following features in our integration with the Pendo status page:

  • Down Notifications

    If Pendo is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Pendo is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Pendo posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pendo enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Pendo publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Pendo posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Pendo has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Pendo has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Pendo down today?

According to its status page Pendo is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Pendo is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Pendo is having issues?

There are two main options: You can check the Pendo status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Pendo status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Pendo status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Pendo customer support while checking everything on your side. You can also try Tweeting at them via @pendoio on Twitter. Or visit their official status page or website:

Twitter Mentions