Is Pendo NPS down?
Current Pendo NPS status is UP

We checked the official Pendo NPS Status Page 3 min. 18 sec. ago. Learn more
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Recent Pendo NPS Outages and Issues

Follow the recent outages and downtime for Pendo NPS in the table below.

Start Time

Type

Length

Message

Details

March 07, 2023 22:59 UTC

WARN

10 minutes

Pendo Guides Failing to Display

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Start Time

March 07, 2023 22:59 UTC

Type WARN
Affected Components

Guides - Guide Deliverability

Guides - Guide Designer

Guides - Guide Targeting

Guides - Mobile Guides

Guides - NPS

Guides - NPS Email

Guides - Resource Center

Message

Pendo Guides Failing to Display

Details

Identified - The issue has been identified and a fix is being deployed now. This page will update again when the fix has been fully deployed. Mar 07, 2023 - 17:55 EST

March 07, 2023 22:24 UTC

DOWN

35 minutes

Pendo Guides Failing to Display

See more
Start Time

March 07, 2023 22:24 UTC

Type DOWN
Affected Components

Guides - Guide Deliverability

Guides - Guide Designer

Guides - Guide Targeting

Guides - Mobile Guides

Guides - NPS

Guides - NPS Email

Guides - Resource Center

Message

Pendo Guides Failing to Display

Details

Investigating - We are currently investigating an issue where Pendo guides are failing to load for some customers. Mar 07, 2023 - 17:19 EST

May 12, 2022 20:59 UTC

WARN

about 1 hour

Guide Deployment Impacted

See more
Start Time

May 12, 2022 20:59 UTC

Type WARN
Affected Components

Guides - NPS

Guides - Mobile Guides

Guides - NPS Email

Guides - Guide Designer

Guides - Guide Targeting

Guides - Resource Center

Guides - Guide Deliverability

Message

Guide Deployment Impacted

Details

Monitoring - We are aware of an impact to our guide delivery service. This is causing some guides to fail to be delivered to visitors, even when eligible. We are actively deploying a fix to our code that will remediate the issue. May 12, 16:57 EDT

April 29, 2022 17:04 UTC

WARN

30 minutes

Sporadic Issues with Guide Deployment

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Start Time

April 29, 2022 17:04 UTC

Type WARN
Affected Components

Guides - NPS

Guides - Mobile Guides

Guides - NPS Email

Guides - Guide Designer

Guides - Guide Targeting

Guides - Resource Center

Guides - Guide Deliverability

Message

Sporadic Issues with Guide Deployment

Details

Investigating - We are currently experiencing some intermittent guide delivery failures within app.pendo.io. We are actively investigating the issue now and will update as soon as we have more to share. Apr 29, 13:00 EDT

April 28, 2022 14:34 UTC

WARN

about 2 hours

Ongoing Issue Across Pendo Platform

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Start Time

April 28, 2022 14:34 UTC

Type WARN
Affected Components

Pendo UI

Guides - NPS

Guides - Mobile Guides

Guides - Guide Deliverability

Guides - NPS Email

Guides - Guide Designer

Guides - Guide Targeting

Guides - Resource Center

API

Message

Ongoing Issue Across Pendo Platform

Details

Investigating - We are aware that parts of the Pendo platform are currently unavailable including access to app.Pendo.io. We are working to resolve and will provide and update as soon as possible Apr 28, 10:29 EDT

2024-03-25 17:06:15 UTC UTC

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2024-03-25 17:06:15 UTC UTC

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2024-03-25 17:06:15 UTC UTC

STATUS

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2024-03-25 17:06:15 UTC UTC

STATUS

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2024-03-25 17:06:15 UTC UTC

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Sign Up for More Pendo NPS History

StatusGator has about 6 years of Pendo NPS status history.

No outages or status changes in the last 24 hours

Pendo NPS status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Pendo NPS Outage and Status History

We've been monitoring Pendo NPS outages since January 28, 2018.
Here's the history of service outages we've observed from the Pendo NPS Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Pendo NPS Status Page Integration

Pendo NPS is a Design and Development solution that StatusGator has been monitoring since January 2018. Over the past about 6 years, we have collected data on on more than 151 outages that affected Pendo NPS users. When Pendo NPS publishes downtime on their status page, they do so across 17 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Pendo NPS to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular development services monitored on our platform. We've sent more than 1,000 notifications to our users about Pendo NPS incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Pendo NPS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Pendo NPS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Pendo NPS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pendo NPS enters a pre-planned maintenance window, keeping you up to date.

Since Pendo NPS publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Pendo NPS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Pendo NPS has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Pendo NPS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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