Is Pendo Mobile Guides down?
Current Pendo Mobile Guides status is UP

We checked the official Pendo Mobile Guides Status Page 4 min. 22 sec. ago. Learn more
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Recent Pendo Mobile Guides Outages and Issues

Follow the recent outages and downtime for Pendo Mobile Guides in the table below.

Start Time

Type

Length

Message

Details

March 07, 2023 22:59 UTC

WARN

10 minutes

Pendo Guides Failing to Display

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Start Time

March 07, 2023 22:59 UTC

Type WARN
Affected Components

Guides - Guide Deliverability

Guides - Guide Designer

Guides - Guide Targeting

Guides - Mobile Guides

Guides - NPS

Guides - NPS Email

Guides - Resource Center

Message

Pendo Guides Failing to Display

Details

Identified - The issue has been identified and a fix is being deployed now. This page will update again when the fix has been fully deployed. Mar 07, 2023 - 17:55 EST

March 07, 2023 22:24 UTC

DOWN

35 minutes

Pendo Guides Failing to Display

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Start Time

March 07, 2023 22:24 UTC

Type DOWN
Affected Components

Guides - Guide Deliverability

Guides - Guide Designer

Guides - Guide Targeting

Guides - Mobile Guides

Guides - NPS

Guides - NPS Email

Guides - Resource Center

Message

Pendo Guides Failing to Display

Details

Investigating - We are currently investigating an issue where Pendo guides are failing to load for some customers. Mar 07, 2023 - 17:19 EST

October 20, 2022 16:39 UTC

DOWN

15 minutes

Issue with Mobile Guides and Analytics

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Start Time

October 20, 2022 16:39 UTC

Type DOWN
Affected Components

Guides - Mobile Guides

Analytics - Mobile Analytics

Message

Issue with Mobile Guides and Analytics

Details

Investigating - We have been made aware of an issue with our Mobile functionality across the Pendo platform. This is believe to be impacting Analytics and Guides for Mobile. Our team is aware and working quickly to understand the scope of the issue and steps to resolution. We will provide an update as soon as one is available. Oct 20, 2022 - 12:35 EDT

May 12, 2022 20:59 UTC

WARN

about 1 hour

Guide Deployment Impacted

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Start Time

May 12, 2022 20:59 UTC

Type WARN
Affected Components

Guides - NPS

Guides - Mobile Guides

Guides - NPS Email

Guides - Guide Designer

Guides - Guide Targeting

Guides - Resource Center

Guides - Guide Deliverability

Message

Guide Deployment Impacted

Details

Monitoring - We are aware of an impact to our guide delivery service. This is causing some guides to fail to be delivered to visitors, even when eligible. We are actively deploying a fix to our code that will remediate the issue. May 12, 16:57 EDT

April 29, 2022 17:04 UTC

WARN

30 minutes

Sporadic Issues with Guide Deployment

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Start Time

April 29, 2022 17:04 UTC

Type WARN
Affected Components

Guides - NPS

Guides - Mobile Guides

Guides - NPS Email

Guides - Guide Designer

Guides - Guide Targeting

Guides - Resource Center

Guides - Guide Deliverability

Message

Sporadic Issues with Guide Deployment

Details

Investigating - We are currently experiencing some intermittent guide delivery failures within app.pendo.io. We are actively investigating the issue now and will update as soon as we have more to share. Apr 29, 13:00 EDT

2024-06-06 03:59:59 UTC UTC

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2024-06-06 03:59:59 UTC UTC

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2024-06-06 03:59:59 UTC UTC

STATUS

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2024-06-06 03:59:59 UTC UTC

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2024-06-06 03:59:59 UTC UTC

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Sign Up for More Pendo Mobile Guides History

StatusGator has over 6 years of Pendo Mobile Guides status history.

No outages or status changes in the last 24 hours

Pendo Mobile Guides status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Pendo Mobile Guides Outage and Status History

We've been monitoring Pendo Mobile Guides outages since January 28, 2018.
Here's the history of service outages we've observed from the Pendo Mobile Guides Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Pendo Mobile Guides Status Page Integration

Pendo Mobile Guides is a Development and Design solution that StatusGator has been monitoring since January 2018. Over the past over 6 years, we have collected data on on more than 157 outages that affected Pendo Mobile Guides users. When Pendo Mobile Guides publishes downtime on their status page, they do so across 17 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Pendo Mobile Guides to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular development services monitored on our platform. We've sent more than 1,000 notifications to our users about Pendo Mobile Guides incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Pendo Mobile Guides is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Pendo Mobile Guides is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Pendo Mobile Guides posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pendo Mobile Guides enters a pre-planned maintenance window, keeping you up to date.

Since Pendo Mobile Guides publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Pendo Mobile Guides posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Pendo Mobile Guides has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Pendo Mobile Guides has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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