Is Pendo API down?
Current Pendo API status is UP

We checked the official Pendo API Status Page 1 min. 12 sec. ago. Learn more
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Recent Pendo API Outages and Issues

Follow the recent outages and downtime for Pendo API in the table below.

Start Time

Type

Length

Message

Details

March 02, 2023 15:49 UTC

WARN

about 3 hours

Possible delay in Webhook Message Delivery

See more
Start Time

March 02, 2023 15:49 UTC

Type WARN
Affected Components

API

Message

Possible delay in Webhook Message Delivery

Details

Investigating - Webhook message delivery may be delayed. We are currently investigating this issue. Mar 02, 2023 - 10:44 EST

April 28, 2022 14:34 UTC

WARN

about 2 hours

Ongoing Issue Across Pendo Platform

See more
Start Time

April 28, 2022 14:34 UTC

Type WARN
Affected Components

Pendo UI

Guides - NPS

Guides - Mobile Guides

Guides - Guide Deliverability

Guides - NPS Email

Guides - Guide Designer

Guides - Guide Targeting

Guides - Resource Center

API

Message

Ongoing Issue Across Pendo Platform

Details

Investigating - We are aware that parts of the Pendo platform are currently unavailable including access to app.Pendo.io. We are working to resolve and will provide and update as soon as possible Apr 28, 10:29 EDT

February 06, 2020 20:19 UTC

WARN

25 minutes

Application Outage

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Start Time

February 06, 2020 20:19 UTC

Type WARN
Affected Components

Guides - NPS

Guides - NPS Email

Guides - Guide Deliverability

Guides - Guide Designer

Guides - Guide Targeting

Guides - Mobile Guides

Analytics - Data Collection

Analytics - Data Processing

Analytics - Paths and Funnels

Analytics - Mobile Analytics

Feedback - Feedback API

Feedback - Feedback UI

Pendo UI

API

Message

Application Outage

Details

Update - Our cloud provider is currently experiencing an issue in their US data center. This is effecting app.pendo.io, data ingestion, and guide display. We are continuing to work with our service provider to solve the issue. The EU site doesn't appear to be affected at this time. Feb 6, 15:15 EST

June 02, 2019 19:31 UTC

WARN

about 1 hour

Application outage

See more
Start Time

June 02, 2019 19:31 UTC

Type WARN
Affected Components

Guides

API

app.pendo.io UI

Mobile

Message

Application outage

Details

Monitoring - At this time, our systems appear to be functioning properly. Some analytics data will be delayed for events received over the past two hours. We are still awaiting confirmation that the issue with underlying infrastructure is completely resolved. Jun 2, 16:40 EDT

No outages or status changes in the last 24 hours

Pendo API status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Pendo API Outage and Status History

We've been monitoring Pendo API outages since January 28, 2018.
Here's the history of service outages we've observed from the Pendo API Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Pendo API Status Page Integration

Pendo API is a Development and Design solution that StatusGator has been monitoring since January 2018. Over the past over 6 years, we have collected data on on more than 157 outages that affected Pendo API users. When Pendo API publishes downtime on their status page, they do so across 17 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Pendo API to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular development services monitored on our platform. We've sent more than 1,000 notifications to our users about Pendo API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Pendo API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Pendo API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Pendo API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pendo API enters a pre-planned maintenance window, keeping you up to date.

Since Pendo API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Pendo API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Pendo API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Pendo API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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