Is ReCharge Recharge Customer Portal down?
Current ReCharge Recharge Customer Portal status is UP

We checked the official ReCharge Recharge Customer Portal Status Page 4 min. 19 sec. ago. Learn more
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Recent ReCharge Recharge Customer Portal Outages and Issues

Follow the recent outages and downtime for ReCharge Recharge Customer Portal in the table below.

Start Time

Type

Length

Message

Details

January 19, 2024 15:34 UTC

WARN

about 5 hours

Customers unable to login to subscription portal

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Start Time

January 19, 2024 15:34 UTC

Type WARN
Affected Components

Recharge Customer Portal

Message

Customers unable to login to subscription portal

Details

Identified - We have received reports that some customers are unable to access the subscription portal from Shopify. Our team is has identified the issue and are working to resolve. Jan 19, 2024 - 07:30 PST

October 24, 2023 14:04 UTC

WARN

2 days

Passwordless login process unavailable on some stores

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Start Time

October 24, 2023 14:04 UTC

Type WARN
Affected Components

Recharge Customer Portal

Message

Passwordless login process unavailable on some stores

Details

Identified - We have received reports of customers unable to complete passwordless logins on stores and have identified the root cause. Our team is working with our service partner to determine next steps. Oct 24, 2023 - 06:59 PDT

September 13, 2023 17:09 UTC

WARN

about 1 month

Some Shopify stores experiencing errors with products

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Start Time

September 13, 2023 17:09 UTC

Type WARN
Affected Components

Recharge Checkout

Recharge Customer Portal

Message

Some Shopify stores experiencing errors with products

Details

Update - Our team is seeing majority improvement in all areas and are finalizing next steps. Sep 13, 2023 - 10:08 PDT

September 13, 2023 15:24 UTC

WARN

about 2 hours

Some Shopify stores experiencing errors with products

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Start Time

September 13, 2023 15:24 UTC

Type WARN
Affected Components

Recharge Charge Processing

Recharge Customer Portal

Message

Some Shopify stores experiencing errors with products

Details

Update - Our engineering team is continuing to review this issue and determine next steps. Sep 13, 2023 - 08:21 PDT

July 24, 2023 18:19 UTC

WARN

about 3 hours

Payment methods not visible in merchant portal

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Start Time

July 24, 2023 18:19 UTC

Type WARN
Affected Components

Recharge Customer Portal

Message

Payment methods not visible in merchant portal

Details

Identified - Our team has identified an issue where payment methods are not appearing in the customer portal. We've identified the cause of the issue and are in the process of resolving. Jul 24, 2023 - 11:16 PDT

2024-05-01 21:35:51 UTC UTC

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2024-05-01 21:35:51 UTC UTC

STATUS

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2024-05-01 21:35:51 UTC UTC

STATUS

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2024-05-01 21:35:51 UTC UTC

STATUS

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2024-05-01 21:35:51 UTC UTC

STATUS

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Sign Up for More ReCharge Recharge Customer Portal History

StatusGator has about 3 years of ReCharge Recharge Customer Portal status history.

No outages or status changes in the last 24 hours

ReCharge Recharge Customer Portal status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ReCharge Recharge Customer Portal Outage and Status History

We've been monitoring ReCharge Recharge Customer Portal outages since March 14, 2021.
Here's the history of service outages we've observed from the ReCharge Recharge Customer Portal Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our ReCharge Recharge Customer Portal Status Page Integration

ReCharge Recharge Customer Portal is a Payments and Web Hosting solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 397 outages that affected ReCharge Recharge Customer Portal users. When ReCharge Recharge Customer Portal publishes downtime on their status page, they do so across 27 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ReCharge Recharge Customer Portal to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular payments services monitored on our platform. We've sent more than 2,200 notifications to our users about ReCharge Recharge Customer Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ReCharge Recharge Customer Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ReCharge Recharge Customer Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ReCharge Recharge Customer Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ReCharge Recharge Customer Portal enters a pre-planned maintenance window, keeping you up to date.

Since ReCharge Recharge Customer Portal publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ReCharge Recharge Customer Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ReCharge Recharge Customer Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ReCharge Recharge Customer Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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