Is Shopify Down?
Current Shopify Status: up

Status History

We've been monitoring Shopify since March 17, 2015. Here's the history of service outages we've observed from the Shopify status page:

Recent Shopify Outages and Issues

Follow the recent outages and downtime for Shopify in the table below.

Start Time Type Length Message
September 24, 2020 20:14 UTC DOWN 10 minutes Shopify storefronts not loading correctly for some stores
September 24, 2020 04:19 UTC DOWN about 1 hour Admin not loading correctly for some stores
September 23, 2020 21:14 UTC WARN about 2 hours Admin not loading correctly for some stores
September 22, 2020 17:59 UTC DOWN about 1 hour Chat support is unavailable
September 21, 2020 17:09 UTC DOWN 25 minutes Payment errors in Shopify POS
September 21, 2020 17:04 UTC WARN 5 minutes Unable to process payments
September 17, 2020 07:19 UTC DOWN about 1 hour PayPal providing error messages when processing payments
September 16, 2020 17:24 UTC WARN about 3 hours Admin not loading correctly for some stores
September 12, 2020 18:14 UTC DOWN about 1 hour Apple Pay integration
September 11, 2020 05:49 UTC DOWN about 1 hour Stores unable to purchases USPS International labels

Supported Features

We support the following features in our integration with the Shopify status page:

  • Down Notifications

    If Shopify is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Shopify is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Shopify posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Shopify enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview

    When Shopify posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details
  • Component Status Filtering

    Because Shopify has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Shopify down today?

According to its status page Shopify is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Shopify is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Shopify is having issues?

There are two main options: You can check the Shopify status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Shopify status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Shopify status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Shopify customer support while checking everything on your side. You can also try Tweeting at them via @shopify on Twitter. Or visit their official status page or website:

Shopify Down?

Are you experiencing issues with Shopify? Please share your issues below and let others know. Sign up above to receive notifications when Shopify published outages.

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