Is Shopify down?
Current Shopify status is UP

We checked the official Shopify Status Page 4 min. 40 sec. ago. Learn more
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Recent Shopify Outages and Issues

Follow the recent outages and downtime for Shopify in the table below.

Start Time

Type

Length

Message

Details

July 14, 2024 18:59 UTC

DOWN

about 3 hours

Buyers in France unable to use Payal payment processing

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Start Time

July 14, 2024 18:59 UTC

Type DOWN
Affected Components

Third party services

Message

Buyers in France unable to use Payal payment processing

Details

Due to an outage at our payment processing partner, Paypal, buyers from France are currently unable to use this payment method. Paypal is actively investigating the issue.

July 10, 2024 21:54 UTC

DOWN

about 2 hours

Some storefronts on Oxygen are experiencing issues

See more
Start Time

July 10, 2024 21:54 UTC

Type DOWN
Affected Components

Oxygen

Message

Some storefronts on Oxygen are experiencing issues

Details

Some storefronts on Oxygen are currently unable to push any deployments, which will result in the inability to create updates to their theme.

July 10, 2024 19:49 UTC

WARN

about 1 hour

Some buyers may see issues when trying to add products to their cart on storefronts

See more
Start Time

July 10, 2024 19:49 UTC

Type WARN
Affected Components

Storefront

Message

Some buyers may see issues when trying to add products to their cart on storefronts

Details

Buyers may not be able to add products to their carts as expected when browsing storefronts. We are investigating this issue actively. We will provide further updates as soon as possible.

July 10, 2024 03:09 UTC

WARN

35 minutes

Degraded performance observed in the help center assistant.

See more
Start Time

July 10, 2024 03:09 UTC

Type WARN
Affected Components

Support

Message

Degraded performance observed in the help center assistant.

Details

Users may experience errors when interacting with the help center assistant. Our developers are aware of the issue and are working to fix it as soon as possible.

June 20, 2024 19:34 UTC

WARN

about 1 hour

Shopify experiencing Intermittent Connectivity Issues for some storefronts.

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Start Time

June 20, 2024 19:34 UTC

Type WARN
Affected Components

Admin

Checkout

Storefront

Message

Shopify experiencing Intermittent Connectivity Issues for some storefronts.

Details

Some merchants are experiencing intermittent connectivity issues due to an outage at a network service provider.

2024-07-14 22:05:01 UTC UTC

STATUS

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2024-07-14 22:05:01 UTC UTC

STATUS

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2024-07-14 22:05:01 UTC UTC

STATUS

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2024-07-14 22:05:01 UTC UTC

STATUS

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2024-07-14 22:05:01 UTC UTC

STATUS

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StatusGator has over 9 years of Shopify status history.

Shopify Components and Services

View details of the current Shopify status below.

Name

Status

Details

Shopify Admin

UP See more

Shopify API & Mobile

UP See more

Shopify Checkout

UP See more

Shopify Oxygen

UP See more

Shopify Point of sale

UP See more

Shopify Reports and Dashboards

UP See more

Shopify Storefront

UP See more

Shopify Support

UP See more

Shopify Third party services

UP See more

1 status change in the last 24 hours

Shopify status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 21 hours

  • Warn: 0 minutes

  • Down: 3 hours

  • Maintenance: 0 minutes

Instant enriched data from
3,960 status pages

About Our Shopify Status Page Integration

Shopify is an eCommerce and Web Hosting solution that StatusGator has been monitoring since March 2015. Over the past over 9 years, we have collected data on on more than 2,182 outages that affected Shopify users. When Shopify publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 800 StatusGator users monitor Shopify to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 158,200 notifications to our users about Shopify incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Shopify is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Shopify is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Shopify posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Shopify enters a pre-planned maintenance window, keeping you up to date.

Shopify does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Shopify maintenance events into your unified calendar.

When Shopify posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Shopify has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Shopify has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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1 status change in the last 24 hours

Shopify status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 21 hours

  • Warn: 0 minutes

  • Down: 3 hours

  • Maintenance: 0 minutes