Is Shopify down?
Current Shopify status is UP

We checked the official Shopify Status Page 1 min. 54 sec. ago. Learn more
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Recent Shopify Outages and Issues

Follow the recent outages and downtime for Shopify in the table below.

Start Time

Type

Length

Message

Details

December 05, 2023 13:09 UTC

DOWN

about 1 hour

Some Merchants encountering errors when creating or editing Draft Orders

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Start Time

December 05, 2023 13:09 UTC

Type DOWN
Affected Components

Admin

Message

Some Merchants encountering errors when creating or editing Draft Orders

Details

When attempting to create a Draft Order, or marking it as paid, some merchants are seeing a 500 Error. This is happening within the Shopify Admin and is not impacting storefronts.

We are aware and investigating, updates will be shared here when available.

November 27, 2023 16:54 UTC

WARN

about 2 hours

Reports not loading correctly on some stores

See more
Start Time

November 27, 2023 16:54 UTC

Type WARN
Affected Components

Reports and Dashboards

Message

Reports not loading correctly on some stores

Details

Some reports are not loading, loading slowly, or not presenting visitor and conversion statistics accurately for some stores, however no data has been lost. This is also affecting the live view in admins. We are investigating and will keep you updated.

November 26, 2023 17:44 UTC

WARN

about 12 hours

Reports showing inaccurate visitor data

See more
Start Time

November 26, 2023 17:44 UTC

Type WARN
Affected Components

Reports and Dashboards

Message

Reports showing inaccurate visitor data

Details

Some reports are not presenting accurate data for pageviews/sessions/visits for some stores, for the period of November 24th onward. We are investigating and will keep you updated.

November 24, 2023 22:19 UTC

WARN

about 1 hour

Elevated errors for JPMorgan Chase-issued cards

See more
Start Time

November 24, 2023 22:19 UTC

Type WARN
Affected Components

Point of sale

Checkout

Message

Elevated errors for JPMorgan Chase-issued cards

Details

Customers using cards issued by JPMorgan Chase may be encountering errors at checkout on Shopify POS, Shopify Instalments and Shopify Payments, due to an issue impacting the bank. Customers are requested to reattempt payment with a different card.
We are monitoring and will keep you updated. Further details are available on Stripe's public status page : https://www.stripestatus.com/

November 13, 2023 22:09 UTC

DOWN

about 2 hours

Some merchants and customers are experiencing issues accessing the storefront

See more
Start Time

November 13, 2023 22:09 UTC

Type DOWN
Affected Components

Admin

Message

Some merchants and customers are experiencing issues accessing the storefront

Details

Storefronts are currently displaying error messages.

We are investigating and will keep you updated.

2023-12-05 14:42:44 UTC UTC

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2023-12-05 14:42:44 UTC UTC

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2023-12-05 14:42:44 UTC UTC

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2023-12-05 14:42:44 UTC UTC

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2023-12-05 14:42:44 UTC UTC

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StatusGator has over 8 years of Shopify status history.

Shopify Components and Services

View details of the current Shopify status below.

Name

Status

Details

Shopify Admin

UP See more

Shopify API & Mobile

UP See more

Shopify Checkout

UP See more

Shopify Point of sale

UP See more

Shopify Reports and Dashboards

UP See more

Shopify Storefront

UP See more

Shopify Support

UP See more

Shopify Third party services

UP See more

1 status change in the last 24 hours

Shopify status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 1 hour

  • Maintenance: 0 minutes

Instant enriched data from
2,890 status pages

About Our Shopify Status Page Integration

Shopify is an eCommerce and Web Hosting solution that StatusGator has been monitoring since March 2015. Over the past over 8 years, we have collected data on on more than 2,070 outages that affected Shopify users. When Shopify publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 700 StatusGator users monitor Shopify to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 146,200 notifications to our users about Shopify incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Shopify is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Shopify is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Shopify posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Shopify enters a pre-planned maintenance window, keeping you up to date.

Shopify does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Shopify maintenance events into your unified calendar.

When Shopify posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Shopify has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Shopify has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Shopify down today?

According to its status page Shopify is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Shopify is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Shopify is having issues?

There are two main options: You can check the Shopify status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Shopify status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Shopify status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Shopify customer support while checking everything on your side. You can also try Tweeting at them via @shopify on Twitter. Or visit their official status page or website:

Where do you get the official Shopify status?

We use the official Shopify status page. Here are links to their status page and other helpful links.

Shopify Down?

Are you experiencing issues with Shopify? Sign up to receive notifications when Shopify publishes outages.

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