Last checked from Shopify official status page 57 sec. ago
Ecommerce platform for businesses to start, grow, and manage online sales.
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Report an outageThis chart represents Shopify service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Shopify status data.
View and upvote the most commonly reported Shopify issues to help us better indicate the service status.
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Report an outageExplore our interactive Shopify outage map to monitor real-time disruptions and service issues across the globe. This dynamic heatmap highlights regions around the world affected by recent Shopify outages, giving you a clear view of performance and downtime trends.
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Shopify disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly Shopify acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
This rating evaluates how quickly Shopify acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | StatusGator detected | Officially acknowledged |
|---|---|---|
| Shopify system outage affecting admin panel and website functionality |
50m later
|
|
| Server errors preventing login and access to admin and store pages. |
Never acknowledged
|
|
| Issues accessing Shopify website |
2m later
|
|
| Service is down and website is unreachable |
51m later
|
|
| Issues with adding items to the cart |
4m later
|
|
| Issues logging in and loading pages on the online store, including checkout and customization. |
19m later
|
|
| Issues accessing admin and slow performance of the backend; Partners GraphQL API is down. |
58m later
|
|
| Service experiencing slow performance and connectivity issues; server not responding. |
Never acknowledged
|
|
| Issues accessing admin.shopify.com with error messages 500 and 505. |
6m later
|
|
| Issues processing payments at checkout and on POS devices. |
14m later
|
Follow the recent outages and downtime for Shopify in the table below. If you're experiencing a problem now, check the current Shopify status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
App crashing for Shopify POS
|
6h 45m |
Warn
|
|
|
Email events not being sent
|
2h 35m |
Down
|
|
|
Errors Voiding Payments from Admin.
|
4h 25m |
Warn
|
|
|
Customers may encounter error messages when attempting to checkout
|
35m |
Warn
|
|
|
Live Chat support is temporarily unavailable
|
3h 55m |
Down
|
Stay updated with instant alerts for Shopify outages by signing up now!
You can also monitor any service or website on your status page
View details of the current Shopify status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Shopify is down or facing partial disruptions.
Stay updated with instant alerts for Shopify outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Shopify outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 5,500 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Shopify (Ecommerce platform for businesses to start, grow, and manage online sales) is a an eCommerce and Web Hosting solution that StatusGator has been monitoring since March 2015. Over the past about 10 years, we have collected data on on more than 2,426 outages that affected Shopify users. When Shopify publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Shopify down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Shopify is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 800 StatusGator users monitor Shopify to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular eCommerce services monitored on our platform. We've sent more than 185,300 notifications to our users about Shopify incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Shopify outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Shopify is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Shopify is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Shopify posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Shopify enters a pre-planned maintenance window, keeping you up to date.
When Shopify posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Shopify has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Shopify has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Shopify outages by signing up now!
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