Is Shopify Down? Current Shopify Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 1 WARN notices last 30 days
  • There were 5 DOWN notices last 30 days

Status History

We've been monitoring Shopify since March 17, 2015. Here's the history of service outages we've observed from the Shopify status page:

Recent Shopify Outages and Issues

Follow the recent outages and downtime for Shopify in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message
June 30, 2020 19:59 UTC DOWN about 2 hours Orders page not loading for some users
June 29, 2020 16:54 UTC DOWN about 1 hour Plus Admin not loading correctly.
June 23, 2020 15:49 UTC WARN 40 minutes Admin not loading correctly for some stores
June 16, 2020 18:04 UTC DOWN 5 minutes Shopify.com and storefronts not loading correctly for some users
June 16, 2020 00:05 UTC DOWN 18 minutes help.shopify.com is not loading
June 11, 2020 17:19 UTC DOWN about 2 hours Problems logging into Shopify accounts
June 07, 2020 23:24 UTC DOWN 20 minutes Problems logging into Shopify accounts
June 05, 2020 23:14 UTC WARN 15 minutes Problems logging into Shopify accounts
June 01, 2020 15:59 UTC DOWN about 2 hours Some stores unable to purchase shipping labels
May 28, 2020 19:59 UTC DOWN 25 minutes Tap & Chip errors for Canadian merchants

Supported Features

We support the following features in our integration with the Shopify status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Shopify is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Shopify is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Shopify posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Shopify enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Shopify posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Component Status Filtering
Because Shopify has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Shopify down today?

According to its status page Shopify is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Shopify is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Shopify is having issues?

There are two main options: You can check the Shopify status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Shopify status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Shopify status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Shopify customer support while checking everything on your side. You can also try Tweeting at them via @shopify on Twitter.