Last checked from Shopify official status page 57 sec. ago

Shopify Status

Shopify icon
Shopify icon

Is Shopify down?

Shopify is up

Ecommerce platform for businesses to start, grow, and manage online sales.

Not working for you?

Report an outage

Shopify service health

This chart represents Shopify service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Shopify status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported Shopify issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

Have a different problem with Shopify?

Report an outage

Shopify outage map

Explore our interactive Shopify outage map to monitor real-time disruptions and service issues across the globe. This dynamic heatmap highlights regions around the world affected by recent Shopify outages, giving you a clear view of performance and downtime trends.

How accurate is the Shopify status page?

StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Shopify disruptions that StatusGator customers knew about before the rest of the world:

Shopify status page accuracy rating

This rating evaluates how quickly Shopify acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

A
Excellent

Avg. delay < 15 min

This rating evaluates how quickly Shopify acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.

A
Excellent

Avg. delay < 15 min

B
Good

Avg. delay 15 - 30 min

C
Fair

Avg. delay 30 - 120 min

D
Poor

Avg. delay 2 - 4 hrs

F
Failing

Avg. delay >= 4 hrs

Incident description StatusGator detected Officially acknowledged
Shopify system outage affecting admin panel and website functionality
50m later
Server errors preventing login and access to admin and store pages.
Never acknowledged
Issues accessing Shopify website
2m later
Service is down and website is unreachable
51m later
Issues with adding items to the cart
4m later
Issues logging in and loading pages on the online store, including checkout and customization.
19m later
Issues accessing admin and slow performance of the backend; Partners GraphQL API is down.
58m later
Service experiencing slow performance and connectivity issues; server not responding.
Never acknowledged
Issues accessing admin.shopify.com with error messages 500 and 505.
6m later
Issues processing payments at checkout and on POS devices.
14m later

Looking to track Shopify downtime and outages?

  • Receive real-time status updates
  • Show current status on private or public status page
  • Be the first to know if service is down
  • Keep your team informed
  • Monitor alongside other services and websites
Start monitoring for free

Shopify status history

Since March 17, 2015, StatusGator has been monitoring Shopify outages, downtime, and service disruptions to provide comprehensive insights into its status history. Over the years, we've tracked and logged service outages and problems reported on the official Shopify Status Page.

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent Shopify outages and issues

Follow the recent outages and downtime for Shopify in the table below. If you're experiencing a problem now, check the current Shopify status or report it.

Incident Name Duration Started Severity
App crashing for Shopify POS
6h 45m
warn icon Warn
Email events not being sent
2h 35m
down icon Down
Errors Voiding Payments from Admin.
4h 25m
warn icon Warn
Customers may encounter error messages when attempting to checkout
35m
warn icon Warn
Live Chat support is temporarily unavailable
3h 55m
down icon Down

Get notified about Shopify outages

Stay updated with instant alerts for Shopify outages by signing up now!

Start monitoring for free

See Shopify status on your status page

You can also monitor any service or website on your status page

Shopify components

View details of the current Shopify status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Shopify is down or facing partial disruptions.

Get notified about Shopify outages

Stay updated with instant alerts for Shopify outages by signing up now!

Start monitoring for free

One App that has it all

With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Shopify outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.

Monitor Shopify along with other services and websites

Monitor CrowdStrike along with other services and websites

StatusGator monitors over 5,500 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

Get notified on Shopify status change

Get notified on CrowdStrike status change

StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.

Show Shopify on your status page

Show CrowdStrike on your status page

Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.

About our Shopify status page integration

Shopify (Ecommerce platform for businesses to start, grow, and manage online sales) is a an eCommerce and Web Hosting solution that StatusGator has been monitoring since March 2015. Over the past about 10 years, we have collected data on on more than 2,426 outages that affected Shopify users. When Shopify publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

If you're wondering, "Is Shopify down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Shopify is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

More than 800 StatusGator users monitor Shopify to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular eCommerce services monitored on our platform. We've sent more than 185,300 notifications to our users about Shopify incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

  • Early Warning Signals

    If we detect a potential Shopify outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

  • Down Notifications

    If Shopify is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when Shopify is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    Shopify posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Shopify enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When Shopify posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Shopify has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Shopify has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about Shopify outages

Stay updated with instant alerts for Shopify outages by signing up now!

Start monitoring for free

Looking for Downdetector Shopify alerts?

Both official and crowdsourced updates for Shopify outages.
StatusGator
check icon
Downdetector
x icon
More than 5,500 services monitored.
StatusGator
check icon
Downdetector
x icon
Proactive alerts on Shopify status changes sent to your Slack, Microsoft Teams, and more.
StatusGator
check icon
Downdetector
x icon
Monitoring of both Shopify and your own apps.
StatusGator
check icon
Downdetector
x icon
Granular monitoring of Shopify components.
StatusGator
check icon
Downdetector
x icon

Frequently Asked Questions

Can't find your question? Email us to arrange a time to discuss. We'd love to chat!