Is Gorgias down?
Current Gorgias status is WARN

We checked the official Gorgias Status Page 2 min. 19 sec. ago. Learn more
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Recent Gorgias Outages and Issues

Follow the recent outages and downtime for Gorgias in the table below.

Start Time

Type

Length

Message

Details

February 03, 2023 21:12 UTC

WARN

ongoing

Degraded performances

See more
Start Time

February 03, 2023 21:12 UTC

Type WARN
Affected Components

Helpdesk Clusters - us-east1-2607

Helpdesk - REST API

Helpdesk - Web App

Helpdesk - Mobile Apps

Message

Degraded performances

Details

Monitoring - We applied a fix to our networking configurations as of 20:30 UTC to restore full traffic to the API. We are monitoring the situation Feb 03, 2023 - 13:10 PST

February 03, 2023 20:27 UTC

WARN

about 1 hour

Degraded performances

See more
Start Time

February 03, 2023 20:27 UTC

Type WARN
Affected Components

Helpdesk - REST API

Helpdesk - Web App

Helpdesk - Mobile Apps

Message

Degraded performances

Details

Identified - We have identified the issue causing a degraded web experience. Message ingest and processing of rules are unaffected at this time.We apologize for the inconvenience this has caused, we are working hard at restoring performance. Feb 03, 2023 - 12:26 PST

February 03, 2023 18:47 UTC

WARN

about 2 hours

Degraded performances

See more
Start Time

February 03, 2023 18:47 UTC

Type WARN
Affected Components

Helpdesk Clusters - us-east1-2607

Message

Degraded performances

Details

Investigating - We are currently investigating this issue. Feb 03, 2023 - 10:42 PST

February 02, 2023 14:07 UTC

WARN

1 day

Partially Degraded Service

See more
Start Time

February 02, 2023 14:07 UTC

Type WARN
Affected Components

Infrastructure & Cloud - Google Cloud Platform Google Cloud Networking

Message

Partially Degraded Service

January 31, 2023 15:47 UTC

WARN

about 2 hours

Outdated search results in customer search feature

See more
Start Time

January 31, 2023 15:47 UTC

Type WARN
Affected Components

Helpdesk Clusters - us-central1-d8ff

Helpdesk - REST API

Helpdesk - Web App

Helpdesk - Mobile Apps

Message

Outdated search results in customer search feature

Details

Investigating - Replication lag between Helpdesk database and search engine leads to outdated search results in the customers search feature. Jan 31, 2023 - 07:43 PST

2023-02-04 17:49:46 UTC UTC

STATUS

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2023-02-04 17:49:46 UTC UTC

STATUS

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2023-02-04 17:49:46 UTC UTC

STATUS

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2023-02-04 17:49:46 UTC UTC

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2023-02-04 17:49:46 UTC UTC

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StatusGator has over 4 years of Gorgias status history.

Gorgias Components and Services

View details of the current Gorgias status below.

Name

Status

Details

Gorgias Aircall Aircall Apps

UP See more

Gorgias Aircall Public API

UP See more

Gorgias aus-southeast1-fcb9

UP See more

Gorgias Custom Domains

UP See more

Gorgias Customer Help Center website

UP See more

Gorgias Email

UP See more

Gorgias europe-west1-c511

UP See more

Gorgias europe-west3-86c1

UP See more

Gorgias Facebook Messenger

UP See more

Gorgias Facebook Posts & Comments

UP See more

Gorgias Gmail

UP See more

Gorgias Google Cloud Platform Google Cloud DNS

UP See more

Gorgias Google Cloud Platform Google Cloud Networking

WARN See more

Gorgias Google Cloud Platform Google Cloud Pub/Sub

UP See more

Gorgias Google Cloud Platform Google Cloud SQL

UP See more

Gorgias Google Cloud Platform Google Cloud Storage

UP See more

Gorgias Google Cloud Platform Google Compute Engine

UP See more

Gorgias Google Cloud Platform Google Container Engine

UP See more

Gorgias Google Cloud Platform Google Kubernetes Engine

UP See more

Gorgias Instagram comments

UP See more

Gorgias Instagram Direct Messages

UP See more

Gorgias Live Chat

UP See more

Gorgias Mailgun API

UP See more

Gorgias Mailgun inbound email

UP See more

Gorgias Mailgun outbound email

UP See more

Gorgias Mailgun SMTP

UP See more

Gorgias Mobile Apps

UP See more

Gorgias Native Phone

UP See more

Gorgias Outlook

UP See more

Gorgias ReCharge integration

UP See more

Gorgias REST API

UP See more

Gorgias Shopify API & Mobile

UP See more

Gorgias Shopify integration

UP See more

Gorgias Smooch Core API

UP See more

Gorgias SMS

UP See more

Gorgias Stripe API

UP See more

Gorgias us-central1-d8ff

UP See more

Gorgias us-east1-2607

UP See more

Gorgias us-east1-635c

UP See more

Gorgias us-east4-5f09

UP See more

Gorgias us-east4-65cd

UP See more

Gorgias Web App

UP See more

Gorgias Website

UP See more

Gorgias Yotpo

UP See more

3 status changes in the last 24 hours

Gorgias status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 58 minutes

  • Warn: 23 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Gorgias Outage and Status History

We've been monitoring Gorgias outages since September 12, 2018.
Here's the history of service outages we've observed from the Gorgias Status Page:

Instant enriched data from
2,660 status pages

About Our Gorgias Status Page Integration

Gorgias is a CRM and eCommerce solution that StatusGator has been monitoring since September 2018. Over the past over 4 years, we have collected data on on more than 1,134 outages that affected Gorgias users. When Gorgias publishes downtime on their status page, they do so across 45 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Gorgias to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 4,600 notifications to our users about Gorgias incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Gorgias is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Gorgias is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Gorgias posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Gorgias enters a pre-planned maintenance window, keeping you up to date.

Since Gorgias publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Gorgias posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Gorgias has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Gorgias has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Gorgias down today?

According to its status page Gorgias is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Gorgias is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Gorgias is having issues?

There are two main options: You can check the Gorgias status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Gorgias status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Gorgias status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Gorgias customer support while checking everything on your side. You can also try Tweeting at them via @gorgiasio on Twitter. Or visit their official status page or website:

Where do you get the official Gorgias status?

We use the official Gorgias status page. Here are links to their status page and other helpful links.

Gorgias Down?

Are you experiencing issues with Gorgias? Sign up to receive notifications when Gorgias publishes outages.

Gorgias Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,660 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Gorgias?

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