Is Upserve down?
Current Upserve status is up

We checked the official Upserve Status Page 46 sec. ago. Learn more

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Recent Upserve Outages and Issues

Follow the recent outages and downtime for Upserve in the table below.

Start Time

Type

Length

Message

Details

November 19, 2022 02:00 UTC

WARN

30 minutes

Payment Declines

See more
Start Time

November 19, 2022 02:00 UTC

Type WARN
Affected Components

Upserve Payments

Message

Payment Declines

Details

Monitoring - Upserve has observed credit card decline rates return to expected levels and restaurants that had been operating in offline mode have returned to normal operation.We will continue to monitor this issue before resolving.If you have any questions, please contact our support team via chat in-app or at help.upserve.com. Nov 18, 2022 - 20:55 EST

November 19, 2022 01:15 UTC

DOWN

about 1 hour

Payment Declines

See more
Start Time

November 19, 2022 01:15 UTC

Type DOWN
Affected Components

Upserve POS App and HQ

Message

Payment Declines

Details

Update - We are continuing to investigate this issue. Nov 18, 2022 - 20:10 EST

November 19, 2022 00:59 UTC

DOWN

15 minutes

Ubergateway Down

See more
Start Time

November 19, 2022 00:59 UTC

Type DOWN
Affected Components

Upserve Payments

Upserve POS App and HQ

Message

Ubergateway Down

Details

Investigating - Our engineering team is investigating higher than normal decline rates on credit card transactions. Your U-Series Point of Sale may be in Offline Mode as a result.Offline mode allows you to continue operating and collecting credit card payments. For more information on offline mode, visit help.upserve.com Nov 18, 2022 - 19:57 EST

November 09, 2022 15:09 UTC

WARN

35 minutes

Offline Mode - 11/9

See more
Start Time

November 09, 2022 15:09 UTC

Type WARN
Affected Components

Upserve POS App and HQ

Message

Offline Mode - 11/9

Details

Investigating - Our engineering team is currently investigating connectivity issues and your Upserve Point of Sale may be in offline mode.Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Offline-Mode-Overview and https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside Nov 09, 2022 - 10:06 EST

November 06, 2022 08:44 UTC

WARN

5 minutes

Offline Mode 11/6

See more
Start Time

November 06, 2022 08:44 UTC

Type WARN
Affected Components

Upserve POS App and HQ

Upserve Payments

Message

Offline Mode 11/6

Details

Identified - Our engineering team continues to investigate connectivity issues and your Upserve Point of Sale may be in offline mode.Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Offline-Mode-Overview and https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside Nov 06, 2022 - 03:43 EST

2022-12-03 05:15:39 UTC UTC

STATUS

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2022-12-03 05:15:39 UTC UTC

STATUS

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2022-12-03 05:15:39 UTC UTC

STATUS

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2022-12-03 05:15:39 UTC UTC

STATUS

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2022-12-03 05:15:39 UTC UTC

STATUS

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Sign Up for More Upserve History

StatusGator has over 1 year of Upserve status history.

No outages or status changes in the last 24 hours

Upserve status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Upserve Outage and Status History

We've been monitoring Upserve outages since March 14, 2021.
Here's the history of service outages we've observed from the Upserve Status Page:

Instant enriched data from
2,570 status pages

Supported Features

We support the following features in our integration with the Upserve status page:

If Upserve is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Upserve is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Upserve posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Upserve enters a pre-planned maintenance window, keeping you up to date.

Since Upserve publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Upserve posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Upserve has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Upserve has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Upserve down today?

According to its status page Upserve is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Upserve is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Upserve is having issues?

There are two main options: You can check the Upserve status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Upserve status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Upserve status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Upserve customer support while checking everything on your side. You can also try Tweeting at them via @GetUpserve on Twitter. Or visit their official status page or website:

Where do you get the official Upserve status?

We use the official Upserve status page. Here are links to their status page and other helpful links.

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