Is Upserve down?
Current Upserve status is UP

We checked the official Upserve Status Page 3 min. 52 sec. ago. Learn more
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Recent Upserve Outages and Issues

Follow the recent outages and downtime for Upserve in the table below.

Start Time

Type

Length

Message

Details

May 19, 2023 14:39 UTC

WARN

about 1 hour

Syncing Issues - 5/19/2023

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Start Time

May 19, 2023 14:39 UTC

Type WARN
Affected Components

U-Series POS App and HQ

Message

Syncing Issues - 5/19/2023

Details

Identified - Our engineering team has identified issues with syncing on the Point of Sale and HQ. This may cause degraded performance for loading reports and receiving Online Orders. We're actively working towards a resolution.If you have any questions, please contact our support team via chat in-app or at help.upserve.com. May 19, 2023 - 10:37 EDT

March 30, 2023 19:34 UTC

WARN

32 minutes

Support Chat Option Unavailable - 3/30

See more
Start Time

March 30, 2023 19:34 UTC

Type WARN
Affected Components

U-Series Support

Message

Support Chat Option Unavailable - 3/30

Details

Investigating - Lightspeed U-Series technical operations team is actively investigating reports of chat-based support experiencing connectivity issues due to a Third Party partner. Our support team remains available via phone at (855) 664-3887. Upserve platform infrastructure and remains 100% functional. Mar 30, 2023 - 15:33 EDT

March 16, 2023 22:54 UTC

WARN

about 1 hour

U-Series Analytics Login Failure

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Start Time

March 16, 2023 22:54 UTC

Type WARN
Affected Components

U-Series POS App and HQ

Message

U-Series Analytics Login Failure

Details

Identified - Our engineering team has identified an issue with the standalone analytics at app.upserve.com. Resolution is now underway. Mar 16, 2023 - 18:53 EDT

March 10, 2023 01:44 UTC

WARN

about 1 hour

3/9/23 Offline Mode

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Start Time

March 10, 2023 01:44 UTC

Type WARN
Affected Components

U-Series POS App and HQ

Message

3/9/23 Offline Mode

Details

Investigating - Our engineering team continues to investigate connectivity issues and your Upserve Point of Sale may be in offline mode.Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Offline-Mode-Overview and https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside Mar 09, 2023 - 20:42 EST

December 23, 2022 00:44 UTC

WARN

about 15 hours

Gift Card Processing Issue- TCC

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Start Time

December 23, 2022 00:44 UTC

Type WARN
Affected Components

3rd Party Gift Card Partners - The Customer Connection (TCC)

Message

Gift Card Processing Issue- TCC

Details

Investigating - There are currently reports of a 3rd party Incident for merchants utilizing gift cards. Our team is reaching out to TCC, The Customer Connection, for more details.Please note that Upserve infrastructure is 100% functional. Dec 22, 2022 - 19:41 EST

2023-05-29 15:03:50 UTC UTC

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2023-05-29 15:03:50 UTC UTC

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2023-05-29 15:03:50 UTC UTC

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2023-05-29 15:03:50 UTC UTC

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2023-05-29 15:03:50 UTC UTC

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StatusGator has about 2 years of Upserve status history.

Upserve Components and Services

View details of the current Upserve status below.

Name

Status

Details

Upserve Cardflight

UP See more

Upserve Chase

UP See more

Upserve First Data Datawire

UP See more

Upserve First Data Nashville

UP See more

Upserve First Data Rapid Connect

UP See more

Upserve Opticard

UP See more

Upserve SwipeIT

UP See more

Upserve The Customer Connection (TCC)

UP See more

Upserve TSYS

UP See more

Upserve U-Series Inventory

UP See more

Upserve U-Series Payments

UP See more

Upserve U-Series POS App and HQ

UP See more

Upserve U-Series Support

UP See more

No outages or status changes in the last 24 hours

Upserve status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Upserve Outage and Status History

We've been monitoring Upserve outages since March 14, 2021.
Here's the history of service outages we've observed from the Upserve Status Page:

Instant enriched data from
2,750 status pages

About Our Upserve Status Page Integration

Upserve is an Identity Management and Project Management solution that StatusGator has been monitoring since March 2021. Over the past about 2 years, we have collected data on on more than 74 outages that affected Upserve users. When Upserve publishes downtime on their status page, they do so across 13 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Upserve to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Upserve incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Upserve is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Upserve is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Upserve posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Upserve enters a pre-planned maintenance window, keeping you up to date.

Since Upserve publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Upserve posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Upserve has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Upserve has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Upserve down today?

According to its status page Upserve is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Upserve is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Upserve is having issues?

There are two main options: You can check the Upserve status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Upserve status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Upserve status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Upserve customer support while checking everything on your side. You can also try Tweeting at them via @GetUpserve on Twitter. Or visit their official status page or website:

Where do you get the official Upserve status?

We use the official Upserve status page. Here are links to their status page and other helpful links.

Upserve Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,750 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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