Is Upserve down?
Current Upserve status is UP

We checked the official Upserve Status Page 3 min. 3 sec. ago. Learn more
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Recent Upserve Outages and Issues

Follow the recent outages and downtime for Upserve in the table below.

Start Time

Type

Length

Message

Details

April 16, 2024 21:39 UTC

WARN

about 3 hours

4/16/24 HQ Reporting Delay

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Start Time

April 16, 2024 21:39 UTC

Type WARN
Affected Components

U-Series POS App and HQ

Message

4/16/24 HQ Reporting Delay

Details

Update - We have identified an issue that may cause a delay in reporting for some customers in their HQ Back Office. Apr 16, 2024 - 17:36 EDT

November 16, 2023 15:14 UTC

WARN

6 days

Lightspeed U-Series POS Incident - 11/15

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Start Time

November 16, 2023 15:14 UTC

Type WARN
Affected Components

U-Series POS App and HQ

Message

Lightspeed U-Series POS Incident - 11/15

Details

Update - Our engineering team has worked with our third-party provider to resolve an incident that caused some merchants to encounter a service disruption. We have observed merchants return to normal operations.We are still working to correct reporting inconsistencies from the outage. We will continue to provide updates on our status page. Nov 16, 2023 - 10:11 EST

November 15, 2023 21:39 UTC

DOWN

about 18 hours

Lightspeed U-Series POS Incident - 11/15

See more
Start Time

November 15, 2023 21:39 UTC

Type DOWN
Affected Components

U-Series POS App and HQ

Message

Lightspeed U-Series POS Incident - 11/15

Details

Investigating - Our engineering team is aware of an issue that is causing the Lightspeed U-Series Point of Sale to be non-operational for some merchants. We will update as soon as we have more information. Nov 15, 2023 - 16:37 EST

November 14, 2023 15:34 UTC

WARN

about 3 hours

U-Series POS Reports

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Start Time

November 14, 2023 15:34 UTC

Type WARN
Affected Components

U-Series POS App and HQ

Message

U-Series POS Reports

Details

Identified - We identified an issue causing some customers to have difficulty generating U-Series POS Reports. Nov 14, 2023 - 10:30 EST

August 28, 2023 00:29 UTC

WARN

30 minutes

eCard Gift Card Provider Incident

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Start Time

August 28, 2023 00:29 UTC

Type WARN
Affected Components

U-Series Payments

Message

eCard Gift Card Provider Incident

Details

Investigating - There is currently an issue with an upstream Gift Card provider, eCard Systems. Our team is reaching out to eCards for more details. They are aware and working on it currently. Aug 27, 2023 - 20:28 EDT

2024-05-07 03:52:11 UTC UTC

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2024-05-07 03:52:11 UTC UTC

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2024-05-07 03:52:11 UTC UTC

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2024-05-07 03:52:11 UTC UTC

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2024-05-07 03:52:11 UTC UTC

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StatusGator has about 3 years of Upserve status history.

Upserve Components and Services

View details of the current Upserve status below.

Name

Status

Details

Upserve Cardflight

UP See more

Upserve Chase

UP See more

Upserve First Data Datawire

UP See more

Upserve First Data Nashville

UP See more

Upserve First Data Rapid Connect

UP See more

Upserve Opticard

UP See more

Upserve SwipeIT

UP See more

Upserve The Customer Connection (TCC)

UP See more

Upserve TSYS

UP See more

Upserve U-Series Inventory

UP See more

Upserve U-Series Payments

UP See more

Upserve U-Series POS App and HQ

UP See more

Upserve U-Series Support

UP See more

No outages or status changes in the last 24 hours

Upserve status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Upserve Outage and Status History

We've been monitoring Upserve outages since March 14, 2021.
Here's the history of service outages we've observed from the Upserve Status Page:

May 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,600 status pages

About Our Upserve Status Page Integration

Upserve is a Project Management and Identity Management solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 89 outages that affected Upserve users. When Upserve publishes downtime on their status page, they do so across 13 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Upserve to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Upserve incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Upserve is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Upserve is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Upserve posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Upserve enters a pre-planned maintenance window, keeping you up to date.

Since Upserve publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Upserve posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Upserve has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Upserve has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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