Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 0 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since March 13, 2015

Recent Events

Start Time Type Length Message Details
November 14, 2018 03:35 UTC DOWN about 1 hour 3rd Party Incident - First Data Outage Monitoring - Some Upserve customers experienced difficulties reaching the Datawire credit card pr...
October 20, 2018 16:40 UTC WARN about 4 hours TCC Gift Cards Incident Monitoring - We are now seeing approved transactions from 3rd party gift card provider, TCC. We ...
July 12, 2018 18:00 UTC WARN 44 minutes Global MasterCard Issue Monitoring - Restaurants may be experiencing a service interruption processing MasterCard credit ...
June 14, 2018 17:35 UTC WARN 15 minutes Elevated Rate of Card Declines from 13:10-13:25 ET Identified - Beginning at approximately 13:10 ET, we saw an elevated rate of certain credit card ...
May 13, 2018 12:35 UTC DOWN about 4 hours Phone Systems Outage 5/13/18 Update - Upserve Support has now enabled redundant telephone capacity while our third party phone...
December 23, 2017 20:15 UTC DOWN 10 minutes Preventative Maintenance - Offline Mode Update - The unplanned preventative maintenance is completed, and any offline mode should be endi...
November 14, 2017 18:25 UTC WARN about 1 hour Increased declines and timeouts from Visa Monitoring - Upserve monitoring continues to observe elevated decline rates and authorization lat...
August 22, 2017 06:05 UTC WARN 24 minutes Payments Issue Identified - Our team has spoken with the First Data who acknowledge First Data is experiencing a...
August 18, 2017 18:21 UTC WARN about 3 hours Partially Degraded Service
August 03, 2017 16:25 UTC WARN about 1 hour Phone System Unavailable Update - Our 3rd party phone provider for our company phones is still working on resolving the in...