Is Square Down?
Current Square Status: warn

Status History

We've been monitoring Square since September 4, 2018. Here's the history of service outages we've observed from the Square status page:

Recent Square Outages and Issues

Follow the recent outages and downtime for Square in the table below.

Start Time Type Length Message Details
September 28, 2020 18:26 UTC WARN ongoing Performance Issues: Label Creation with Square for Retail Plus Investigating - We’re investigating reports of sellers subscribed to Square for Retail Plus being...
September 23, 2020 16:46 UTC WARN about 1 hour Performance Issues: Square Support Center Investigating - We're currently investigating reports of issues related to viewing certain articl...
September 21, 2020 09:16 UTC WARN about 1 hour Performance Issues: Payments Acceptance and Instant Transfers Investigating - We're receiving reports that Visa payments are being declined. Instant Transfers ...
September 15, 2020 17:51 UTC WARN 5 minutes Performance Issues: Square Card Balances Identified - Our Engineers have identified the issues causing Square Card balances to be delayed ...
September 04, 2020 15:16 UTC WARN about 11 hours Phone Support: Higher than Expected Wait Times for North America Identified - We're experiencing higher than expected wait times on our phone lines today. Our Cus...
September 03, 2020 18:01 UTC WARN 35 minutes Delays in Payments and Logins Update - We are continuing to monitor the recovery of delayed payments. In the meantime, any offl...
September 03, 2020 15:31 UTC WARN about 2 hours Delays in Payments and Logins Investigating - We are receiving reports that logins are down currently. We are in the process of...
August 31, 2020 18:31 UTC WARN about 7 hours Phone Support: Higher Than Expected Wait Times for North America Identified - We're experiencing higher than expected wait times on our phone lines today. Our Cus...
August 27, 2020 18:36 UTC WARN about 2 hours Performance Issues: Point of Sale Login Investigating - We’re currently fielding reports of login issues with the Point of Sale App.Thank...
August 26, 2020 15:51 UTC WARN about 4 hours Items Pages Intermittently Failing to Load Investigating - Engineering is currently investigating reports of items pages loading slowly, or ...

Supported Features

We support the following features in our integration with the Square status page:

  • Down Notifications

    If Square is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Square is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Square posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Square enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Square publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Square posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Square has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Square has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Square down today?

According to its status page Square is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Square is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Square is having issues?

There are two main options: You can check the Square status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Square status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Square status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Square customer support while checking everything on your side. You can also try Tweeting at them via @Square on Twitter. Or visit their official status page or website:

Square Down?

Are you experiencing issues with Square? Please share your issues below and let others know. Sign up above to receive notifications when Square published outages.

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