Is CardConnect down?
Current CardConnect status is UP

We checked the official CardConnect Status Page 3 min. 13 sec. ago. Learn more
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Recent CardConnect Outages and Issues

Follow the recent outages and downtime for CardConnect in the table below.

Start Time

Type

Length

Message

Details

February 04, 2023 12:01 UTC

MAINT

about 2 hours

CardSecure | Maintenance Release - 5.4.38.0

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Start Time

February 04, 2023 12:01 UTC

Type MAINT
Affected Components

CardPointe Gateway

CardSecure

Message

CardSecure | Maintenance Release - 5.4.38.0

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 04, 2023 - 07:00 EST

February 01, 2023 19:06 UTC

MAINT

about 2 hours

CardSecure UAT (Non-Prod) Maintenance Update

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Start Time

February 01, 2023 19:06 UTC

Type MAINT
Affected Components

UAT (Testing) - CardSecure UAT (Testing)

UAT (Testing) - CardPointe Gateway UAT (Testing)

Message

CardSecure UAT (Non-Prod) Maintenance Update

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 01, 2023 - 14:02 EST

January 31, 2023 18:01 UTC

WARN

about 2 hours

Phone Connectivity Issues

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Start Time

January 31, 2023 18:01 UTC

Type WARN
Affected Components

Phone Support

Message

Phone Connectivity Issues

Details

Investigating - We are experiencing phone connectivity issues that are impacting our Partner Solutions and Merchant IVR phone queues. We are currently investigating the issue. Jan 31, 2023 - 12:55 EST

January 26, 2023 15:01 UTC

WARN

25 minutes

INCIDENT: Hosted Payment Page Connectivity Issues

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Start Time

January 26, 2023 15:01 UTC

Type WARN
Affected Components

CardPointe Hosted Payment Page (HPP)

Message

INCIDENT: Hosted Payment Page Connectivity Issues

Details

Investigating - We have identified connection issues with CardPointe Hosted Payment Pages. We are currently investigating the issue. Jan 26, 2023 - 09:57 EST

January 26, 2023 11:11 UTC

MAINT

about 1 hour

CardPointe Integrated Terminal Maintenance

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Start Time

January 26, 2023 11:11 UTC

Type MAINT
Affected Components

CardPointe Integrated Payments - CardPointe Integrated Terminal

Message

CardPointe Integrated Terminal Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 26, 2023 - 06:00 EST

2023-02-06 06:35:02 UTC UTC

STATUS

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2023-02-06 06:35:02 UTC UTC

STATUS

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2023-02-06 06:35:02 UTC UTC

STATUS

? minutes

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2023-02-06 06:35:02 UTC UTC

STATUS

? minutes

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2023-02-06 06:35:02 UTC UTC

STATUS

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Sign Up for More CardConnect History

StatusGator has about 2 years of CardConnect status history.

CardConnect Components and Services

View details of the current CardConnect status below.

Name

Status

Details

CardConnect ACH Payment Services by Fiserv

UP See more

CardConnect American Express

UP See more

CardConnect BluePay Gateway

UP See more

CardConnect CardPointe Desktop

UP See more

CardConnect CardPointe Desktop UAT (Testing)

UP See more

CardConnect CardPointe Gateway

UP See more

CardConnect CardPointe Gateway UAT (Testing)

UP See more

CardConnect CardPointe Hosted Payment Page (HPP)

UP See more

CardConnect CardPointe Integrated Terminal

UP See more

CardConnect CardPointe Integrated Terminal (Clover)

UP See more

CardConnect CardPointe Integrated Terminal UAT (Testing)

UP See more

CardConnect CardPointe + Micros

UP See more

CardConnect CardPointe Mobile

UP See more

CardConnect CardPointe Mobile SDKs

UP See more

CardConnect CardPointe Retail Terminal

UP See more

CardConnect CardSecure

UP See more

CardConnect CardSecure UAT (Testing)

UP See more

CardConnect Chase Paymentech Salem

UP See more

CardConnect Chase Paymentech Tampa

UP See more

CardConnect CoPilot

UP See more

CardConnect CoPilot UAT (Testing)

UP See more

CardConnect Credorax

UP See more

CardConnect Digital Merchant Processing Application

UP See more

CardConnect DPS

UP See more

CardConnect Elavon

UP See more

CardConnect First Data Nashville

UP See more

CardConnect First Data North

UP See more

CardConnect First Data Omaha

UP See more

CardConnect First Data RapidConnect

UP See more

CardConnect First Data South

UP See more

CardConnect iFrame Tokenizer

UP See more

CardConnect Moneris

UP See more

CardConnect PayPal

UP See more

CardConnect Phone Support

UP See more

CardConnect ProfitStars

UP See more

CardConnect Secure Exchange / SFTP

UP See more

CardConnect SVS

UP See more

CardConnect TSYS

UP See more

CardConnect Vantiv

UP See more

No outages or status changes in the last 24 hours

CardConnect status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CardConnect Outage and Status History

We've been monitoring CardConnect outages since January 15, 2021.
Here's the history of service outages we've observed from the CardConnect Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,650 status pages

About Our CardConnect Status Page Integration

CardConnect is an eCommerce and Payments solution that StatusGator has been monitoring since January 2021. Over the past about 2 years, we have collected data on on more than 593 outages that affected CardConnect users. When CardConnect publishes downtime on their status page, they do so across 39 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor CardConnect to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 2,500 notifications to our users about CardConnect incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If CardConnect is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CardConnect is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CardConnect posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CardConnect enters a pre-planned maintenance window, keeping you up to date.

Since CardConnect publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CardConnect posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CardConnect has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CardConnect has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is CardConnect down today?

According to its status page CardConnect is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when CardConnect is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if CardConnect is having issues?

There are two main options: You can check the CardConnect status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

CardConnect status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the CardConnect status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting CardConnect customer support while checking everything on your side. You can also try Tweeting at them via @cardconnect on Twitter. Or visit their official status page or website:

Where do you get the official CardConnect status?

We use the official CardConnect status page. Here are links to their status page and other helpful links.

CardConnect Down?

Are you experiencing issues with CardConnect? Sign up to receive notifications when CardConnect publishes outages.

CardConnect Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of CardConnect?

Sign up for StatusGator and see all historical information about CardConnect outages and performance issues. Get free, instant notifications when CardConnect goes down.