Is PayTrace down?
Current PayTrace status is UP

We checked the official PayTrace Status Page 1 min. 28 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent PayTrace Outages and Issues

Follow the recent outages and downtime for PayTrace in the table below.

Start Time

Type

Length

Message

Details

February 03, 2023 15:06 UTC

WARN

about 6 hours

Errors on Global Payments Processing Platform

See more
Start Time

February 03, 2023 15:06 UTC

Type WARN
Affected Components

Processing Networks - Global Payments (GBL)

Message

Errors on Global Payments Processing Platform

Details

Identified - We have identified the issues that are sporadically affecting the ability to process transactions on the Global Payments Processing Platform are continuing. Our technology team continues to work with Global to see what is causing the error when processing. We apologize for this issue and have all hands on deck trying to resolve this issue as quickly as possible. We will provide more updates as they become available. Feb 03, 2023 - 07:06 PST

February 02, 2023 19:41 UTC

WARN

about 4 hours

Errors on Global Payments Processing Platform

See more
Start Time

February 02, 2023 19:41 UTC

Type WARN
Affected Components

Processing Networks - Global Payments (GBL)

Message

Errors on Global Payments Processing Platform

Details

Identified - We are currently investigating issues that are sporadically affecting the ability to process transactions on the Global Payments Processing Platform. Our technology teams are working with Global to see what is causing the error when processing. We will be sure to provide updates as they become available. Feb 02, 2023 - 11:37 PST

January 23, 2023 14:21 UTC

DOWN

10 minutes

Possible Performance Issues

See more
Start Time

January 23, 2023 14:21 UTC

Type DOWN
Affected Components

Branded Site

Message

Possible Performance Issues

Details

Investigating - Our automated systems have detected possible performance issues with our External Branded Documentation Site (help.paytrace.com). We're currently investigating and will provide more information soon. Jan 23, 2023 - 06:19 PST

January 23, 2023 13:56 UTC

DOWN

15 minutes

Possible Performance Issues

See more
Start Time

January 23, 2023 13:56 UTC

Type DOWN
Affected Components

Branded Site

Message

Possible Performance Issues

Details

Investigating - Our automated systems have detected possible performance issues with our External Branded Documentation Site (help.paytrace.com). We're currently investigating and will provide more information soon. Jan 23, 2023 - 05:55 PST

January 13, 2023 11:56 UTC

DOWN

5 minutes

Partial System Outage

See more
Start Time

January 13, 2023 11:56 UTC

Type DOWN
Affected Components

Branded Site

Message

Partial System Outage

2023-02-06 06:43:05 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-06 06:43:05 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-06 06:43:05 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-06 06:43:05 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-06 06:43:05 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More PayTrace History

StatusGator has over 1 year of PayTrace status history.

PayTrace Components and Services

View details of the current PayTrace status below.

Name

Status

Details

PayTrace 5-Star Support

UP See more

PayTrace Branded Site

UP See more

PayTrace Chase Paymentech (CPT)

UP See more

PayTrace Checks

UP See more

PayTrace Documentation

UP See more

PayTrace EMV

UP See more

PayTrace First Data North (FDT)

UP See more

PayTrace Global Payments (GBL)

UP See more

PayTrace Go App

UP See more

PayTrace Heartland Payments (HRT)

UP See more

PayTrace JSON API

UP See more

PayTrace Magensa (MAG)

UP See more

PayTrace NGT TDC (NPT)

UP See more

PayTrace Payliance TransfusionBOC (CYBR)

UP See more

PayTrace Reports - Billing | Invoicing

UP See more

PayTrace Sage Payment Solutions (EFT)

UP See more

PayTrace Traditional

UP See more

PayTrace Traditional API & Secure Checkout

UP See more

PayTrace Trident (MES)

UP See more

PayTrace TSYS (Vital)

UP See more

PayTrace Virtual Terminal

UP See more

No outages or status changes in the last 24 hours

PayTrace status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

PayTrace Outage and Status History

We've been monitoring PayTrace outages since May 28, 2021.
Here's the history of service outages we've observed from the PayTrace Status Page:

Instant enriched data from
2,650 status pages

About Our PayTrace Status Page Integration

PayTrace is a Payments solution that StatusGator has been monitoring since May 2021. Over the past over 1 year, we have collected data on on more than 111 outages that affected PayTrace users. When PayTrace publishes downtime on their status page, they do so across 21 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor PayTrace to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If PayTrace is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PayTrace is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PayTrace posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PayTrace enters a pre-planned maintenance window, keeping you up to date.

Since PayTrace publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When PayTrace posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PayTrace has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PayTrace has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is PayTrace down today?

According to its status page PayTrace is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when PayTrace is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if PayTrace is having issues?

There are two main options: You can check the PayTrace status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

PayTrace status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the PayTrace status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting PayTrace customer support while checking everything on your side. You can also try Tweeting at them via @PayTrace on Twitter. Or visit their official status page or website:

Where do you get the official PayTrace status?

We use the official PayTrace status page. Here are links to their status page and other helpful links.

PayTrace Down?

Are you experiencing issues with PayTrace? Sign up to receive notifications when PayTrace publishes outages.

PayTrace Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of PayTrace?

Sign up for StatusGator and see all historical information about PayTrace outages and performance issues. Get free, instant notifications when PayTrace goes down.