Follow the recent outages and downtime for Smile.io Smile Customer Experience in the table below.
|
Start Time |
Type |
Length |
Message |
Details |
|||||
|---|---|---|---|---|---|---|---|---|---|
|
March 13, 2023 18:01 UTC |
WARN |
about 1 hour |
Smile scripts causing website load issues |
See more
|
|||||
|
December 17, 2022 02:29 UTC |
WARN |
about 14 hours |
Email service provider issue - reward email sending is delayed |
See more
|
|||||
|
December 06, 2022 17:26 UTC |
WARN |
about 4 hours |
Shopify POS integration down |
See more
|
|||||
|
November 28, 2022 17:41 UTC |
WARN |
2 days |
Temporary delays awarding points |
See more
|
|||||
|
November 25, 2022 17:31 UTC |
WARN |
about 23 hours |
Some delays in points awarding (~30 min to 2 hours) |
See more
|
Smile.io Smile Customer Experience status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
Smile.io Smile Customer Experience is a Project Management solution that StatusGator has been monitoring since September 2022. Over the past 6 months, we have collected data on on more than 40 outages that affected Smile.io Smile Customer Experience users. When Smile.io Smile Customer Experience publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Smile.io Smile Customer Experience to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If Smile.io Smile Customer Experience is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Smile.io Smile Customer Experience is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Smile.io Smile Customer Experience posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smile.io Smile Customer Experience enters a pre-planned maintenance window, keeping you up to date.
Since Smile.io Smile Customer Experience publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Smile.io Smile Customer Experience posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Smile.io Smile Customer Experience has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Smile.io Smile Customer Experience has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Smile.io Smile Customer Experience is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Smile.io Smile Customer Experience status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Smile.io Smile Customer Experience customer support while checking everything on your side. You can also try Tweeting at them via @smilerewards on Twitter. Or visit their official status page or website:
We use the official Smile.io Smile Customer Experience status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Smile.io Smile Customer Experience? Sign up to receive notifications when Smile.io Smile Customer Experience publishes outages.
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