Is Smile.io down?
Current Smile.io status is UP

We checked the official Smile.io Status Page 2 min. 41 sec. ago. Learn more
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Recent Smile.io Outages and Issues

Follow the recent outages and downtime for Smile.io in the table below.

Start Time

Type

Length

Message

Details

December 17, 2022 16:51 UTC

WARN

25 minutes

Experiencing Issues with DNS

See more
Start Time

December 17, 2022 16:51 UTC

Type WARN
Affected Components

DNS

Message

Experiencing Issues with DNS

December 17, 2022 02:29 UTC

WARN

about 14 hours

Email service provider issue - reward email sending is delayed

See more
Start Time

December 17, 2022 02:29 UTC

Type WARN
Affected Components

Smile Customer Experience

Message

Email service provider issue - reward email sending is delayed

Details

Identified - Due to some issues on our email service provider's (ESP) end - reward emails are currently significantly delayed. Note that if you use our passwordless login feature - this means that guests will temporarily not be able to login to the rewards panel via magic link. Our ESP is looking into the issue. Dec 16, 2022 - 21:22 EST

December 09, 2022 20:16 UTC

MAINT

about 1 hour

Experiencing Issues with Shopify API & Mobile

See more
Start Time

December 09, 2022 20:16 UTC

Type MAINT
Affected Components

Shopify API & Mobile

Message

Experiencing Issues with Shopify API & Mobile

December 07, 2022 23:41 UTC

WARN

about 1 hour

Experiencing Issues with DNS

See more
Start Time

December 07, 2022 23:41 UTC

Type WARN
Affected Components

DNS

Message

Experiencing Issues with DNS

December 07, 2022 23:36 UTC

DOWN

5 minutes

Experiencing Issues with DNS

See more
Start Time

December 07, 2022 23:36 UTC

Type DOWN
Affected Components

DNS

Message

Experiencing Issues with DNS

2023-02-07 15:39:05 UTC UTC

STATUS

? minutes

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2023-02-07 15:39:05 UTC UTC

STATUS

? minutes

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2023-02-07 15:39:05 UTC UTC

STATUS

? minutes

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2023-02-07 15:39:05 UTC UTC

STATUS

? minutes

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2023-02-07 15:39:05 UTC UTC

STATUS

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StatusGator has 5 months of Smile.io status history.

Smile.io Components and Services

View details of the current Smile.io status below.

Name

Status

Details

Smile.io BigCommerce API

UP See more

Smile.io BigCommerce Webhooks

UP See more

Smile.io Customer Emails

UP See more

Smile.io DNS

UP See more

Smile.io Servers

UP See more

Smile.io Shopify API & Mobile

UP See more

Smile.io Smile Blog

UP See more

Smile.io Smile Customer Experience

UP See more

Smile.io Smile Merchant Experience

UP See more

Smile.io Smile Partner Dashboard

UP See more

No outages or status changes in the last 24 hours

Smile.io status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Smile.io Outage and Status History

We've been monitoring Smile.io outages since September 19, 2022.
Here's the history of service outages we've observed from the Smile.io Status Page:

Instant enriched data from
2,650 status pages

About Our Smile.io Status Page Integration

Smile.io is a Project Management solution that StatusGator has been monitoring since September 2022. Over the past 5 months, we have collected data on on more than 28 outages that affected Smile.io users. When Smile.io publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Smile.io to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Smile.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Smile.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Smile.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smile.io enters a pre-planned maintenance window, keeping you up to date.

Since Smile.io publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Smile.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Smile.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Smile.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Smile.io down today?

According to its status page Smile.io is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Smile.io is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Smile.io is having issues?

There are two main options: You can check the Smile.io status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Smile.io status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Smile.io status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Smile.io customer support while checking everything on your side. You can also try Tweeting at them via @smilerewards on Twitter. Or visit their official status page or website:

Where do you get the official Smile.io status?

We use the official Smile.io status page. Here are links to their status page and other helpful links.

Smile.io Down?

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