Is Smile.io Smile Merchant Experience down?
Current Smile.io Smile Merchant Experience status is UP

We checked the official Smile.io Smile Merchant Experience Status Page 2 min. 3 sec. ago. Learn more
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Recent Smile.io Smile Merchant Experience Outages and Issues

Follow the recent outages and downtime for Smile.io Smile Merchant Experience in the table below.

Start Time

Type

Length

Message

Details

November 28, 2022 17:41 UTC

WARN

2 days

Temporary delays awarding points

See more
Start Time

November 28, 2022 17:41 UTC

Type WARN
Affected Components

Smile Customer Experience

Smile Merchant Experience

Message

Temporary delays awarding points

Details

Monitoring - Points awarding is currently delayed. Your customers will receive points for their actions later than usual.Our team will be monitoring processing times over Cyber Monday and will update this status page accordingly. While we don’t have an ETA on when processing will be fully completed, these delays are temporary, and your shoppers will not lose any data. Nov 28, 2022 - 12:37 EST

November 03, 2022 18:01 UTC

WARN

about 20 hours

Smile Admin - Customer search degraded

See more
Start Time

November 03, 2022 18:01 UTC

Type WARN
Affected Components

Smile Merchant Experience

Message

Smile Admin - Customer search degraded

Details

Investigating - The "customer search" functionality within Smile admin is experiencing degraded performance, which may cause delays or errors for merchants searching for newer customers at app.smile.io/customers. If you cannot find a particular customer, and urgently need to access their profile within Smile admin - please email help@smile.io and provide your store URL, as well as the customer(s)'s email address. Nov 03, 2022 - 13:59 EDT

No outages or status changes in the last 24 hours

Smile.io Smile Merchant Experience status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Smile.io Smile Merchant Experience Outage and Status History

We've been monitoring Smile.io Smile Merchant Experience outages since September 19, 2022.
Here's the history of service outages we've observed from the Smile.io Smile Merchant Experience Status Page:

March 2023

February 2023

January 2023

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,690 status pages

About Our Smile.io Smile Merchant Experience Status Page Integration

Smile.io Smile Merchant Experience is a Project Management solution that StatusGator has been monitoring since September 2022. Over the past 6 months, we have collected data on on more than 40 outages that affected Smile.io Smile Merchant Experience users. When Smile.io Smile Merchant Experience publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Smile.io Smile Merchant Experience to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Smile.io Smile Merchant Experience is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Smile.io Smile Merchant Experience is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Smile.io Smile Merchant Experience posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smile.io Smile Merchant Experience enters a pre-planned maintenance window, keeping you up to date.

Since Smile.io Smile Merchant Experience publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Smile.io Smile Merchant Experience posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Smile.io Smile Merchant Experience has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Smile.io Smile Merchant Experience has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Smile.io Smile Merchant Experience down today?

According to its status page Smile.io Smile Merchant Experience is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Smile.io Smile Merchant Experience is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Smile.io Smile Merchant Experience is having issues?

There are two main options: You can check the Smile.io Smile Merchant Experience status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Smile.io Smile Merchant Experience status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Smile.io Smile Merchant Experience status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Smile.io Smile Merchant Experience customer support while checking everything on your side. You can also try Tweeting at them via @smilerewards on Twitter. Or visit their official status page or website:

Where do you get the official Smile.io Smile Merchant Experience status?

We use the official Smile.io Smile Merchant Experience status page. Here are links to their status page and other helpful links.

Smile.io Smile Merchant Experience Down?

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