Is CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) down?
Current CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) status is UP

We checked the official CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) Status Page 3 min. 51 sec. ago. Learn more
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Recent CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) Outages and Issues

Follow the recent outages and downtime for CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) in the table below.

Start Time

Type

Length

Message

Details

April 15, 2024 20:03 UTC

MAINT

30 minutes

Mobile Service Cloud - Platform authentication enhancement

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Start Time

April 15, 2024 20:03 UTC

Type MAINT
Affected Components

Mobile Service Cloud - Mobile Service Cloud Advanced / Pro (Former ROBIN)

Message

Mobile Service Cloud - Platform authentication enhancement

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 15, 2024 - 22:00 CEST

April 08, 2024 11:33 UTC

WARN

7 days

Partially Degraded Service

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Start Time

April 08, 2024 11:33 UTC

Type WARN
Affected Components

Mobile Service Cloud - Mobile Service Cloud Advanced / Pro (Former ROBIN)

Message

Partially Degraded Service

April 08, 2024 09:13 UTC

WARN

about 2 hours

Mobile Service Cloud advanced / Pro (Agent inbox) not available

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Start Time

April 08, 2024 09:13 UTC

Type WARN
Affected Components

Mobile Service Cloud - Mobile Service Cloud Advanced / Pro (Former ROBIN)

Message

Mobile Service Cloud advanced / Pro (Agent inbox) not available

Details

Identified - Mobile Service Cloud advanced / Pro (Agent inbox) is not available at the moment due to a performance issue. We are investigating. Apr 08, 2024 - 11:08 CEST

March 05, 2024 22:13 UTC

MAINT

20 minutes

Maintenance - Conversational Router

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Start Time

March 05, 2024 22:13 UTC

Type MAINT
Affected Components

Mobile Service Cloud - Scripted Chatbot

Conversational AI Cloud - Web Conversations

Mobile Service Cloud - Mobile Service Cloud Advanced / Pro (Former ROBIN)

Mobile Service Cloud - Customer Contact

Message

Maintenance - Conversational Router

Details

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 05, 2024 - 23:09 CET

March 01, 2024 16:03 UTC

WARN

20 minutes

Degraded Performance - Mobile Service Cloud

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Start Time

March 01, 2024 16:03 UTC

Type WARN
Affected Components

Mobile Service Cloud - Mobile Service Cloud Advanced / Pro (Former ROBIN)

Message

Degraded Performance - Mobile Service Cloud

Details

Monitoring - degraded perfomance on Search Function.A fix has been implemented and we are currently monitoring. Mar 01, 2024 - 17:03 CET

2024-05-02 00:27:16 UTC UTC

STATUS

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2024-05-02 00:27:16 UTC UTC

STATUS

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2024-05-02 00:27:16 UTC UTC

STATUS

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2024-05-02 00:27:16 UTC UTC

STATUS

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2024-05-02 00:27:16 UTC UTC

STATUS

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Sign Up for More CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) History

StatusGator has over 1 year of CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) status history.

No outages or status changes in the last 24 hours

CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) Outage and Status History

We've been monitoring CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) outages since September 14, 2022.
Here's the history of service outages we've observed from the CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) Status Page:

Instant enriched data from
3,590 status pages

About Our CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) Status Page Integration

CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) is a Telephony and Telecom solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 769 outages that affected CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) users. When CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) publishes downtime on their status page, they do so across 91 components and 13 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) enters a pre-planned maintenance window, keeping you up to date.

Since CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CM.com Mobile Service Cloud Advanced / Pro (Former ROBIN) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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