Is CM.com Web Conversations down?
Current CM.com Web Conversations status is UP

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Recent CM.com Web Conversations Outages and Issues

Follow the recent outages and downtime for CM.com Web Conversations in the table below.

Start Time

Type

Length

Message

Details

March 05, 2024 22:13 UTC

MAINT

20 minutes

Maintenance - Conversational Router

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Start Time

March 05, 2024 22:13 UTC

Type MAINT
Affected Components

Mobile Service Cloud - Scripted Chatbot

Conversational AI Cloud - Web Conversations

Mobile Service Cloud - Mobile Service Cloud Advanced / Pro (Former ROBIN)

Mobile Service Cloud - Customer Contact

Message

Maintenance - Conversational Router

Details

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 05, 2024 - 23:09 CET

February 13, 2024 21:03 UTC

MAINT

about 1 hour

Maintenance Web Conversations

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Start Time

February 13, 2024 21:03 UTC

Type MAINT
Affected Components

Conversational AI Cloud - Web Conversations

Message

Maintenance Web Conversations

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 13, 2024 - 22:00 CET

January 17, 2024 08:53 UTC

WARN

about 3 hours

Degraded Performance - Conversational AI Cloud

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Start Time

January 17, 2024 08:53 UTC

Type WARN
Affected Components

Conversational AI Cloud - Web Conversations

Message

Degraded Performance - Conversational AI Cloud

Details

Investigating - Chat bot is working but the handover to MSC is currently down. We are investigating the issue. Jan 17, 2024 - 09:53 CET

December 12, 2023 08:13 UTC

WARN

40 minutes

Conversational AI Cloud - Web Conversations Incident

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Start Time

December 12, 2023 08:13 UTC

Type WARN
Affected Components

Conversational AI Cloud - Web Conversations

Message

Conversational AI Cloud - Web Conversations Incident

Details

Investigating - Conversational AI Cloud - Web Conversations Widget is currently down. We are investigating the incident. Dec 12, 2023 - 09:12 CET

November 29, 2023 03:03 UTC

MAINT

30 minutes

Planned maintenance Conversational Router

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Start Time

November 29, 2023 03:03 UTC

Type MAINT
Affected Components

Conversational AI Cloud - Web Conversations

Mobile Service Cloud - Mobile Service Cloud Advanced / Pro (Former ROBIN)

Mobile Service Cloud - Customer Contact

Mobile Service Cloud - Webchat

Mobile Service Cloud - Scripted Chatbot

Message

Planned maintenance Conversational Router

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 29, 2023 - 04:00 CET

2024-04-20 10:18:58 UTC UTC

STATUS

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2024-04-20 10:18:58 UTC UTC

STATUS

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2024-04-20 10:18:58 UTC UTC

STATUS

? minutes

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2024-04-20 10:18:58 UTC UTC

STATUS

? minutes

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2024-04-20 10:18:58 UTC UTC

STATUS

? minutes

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Sign Up for More CM.com Web Conversations History

StatusGator has over 1 year of CM.com Web Conversations status history.

No outages or status changes in the last 24 hours

CM.com Web Conversations status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CM.com Web Conversations Outage and Status History

We've been monitoring CM.com Web Conversations outages since September 14, 2022.
Here's the history of service outages we've observed from the CM.com Web Conversations Status Page:

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our CM.com Web Conversations Status Page Integration

CM.com Web Conversations is a Telephony and Telecom solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 771 outages that affected CM.com Web Conversations users. When CM.com Web Conversations publishes downtime on their status page, they do so across 91 components and 13 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CM.com Web Conversations to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about CM.com Web Conversations incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If CM.com Web Conversations is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CM.com Web Conversations is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CM.com Web Conversations posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CM.com Web Conversations enters a pre-planned maintenance window, keeping you up to date.

Since CM.com Web Conversations publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CM.com Web Conversations posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CM.com Web Conversations has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CM.com Web Conversations has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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