Is PBS Media Manager Console down?
Current PBS Media Manager Console status is UP

We checked the official PBS Media Manager Console Status Page 1 min. 9 sec. ago. Learn more
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Recent PBS Media Manager Console Outages and Issues

Follow the recent outages and downtime for PBS Media Manager Console in the table below.

Start Time

Type

Length

Message

Details

October 31, 2023 16:46 UTC

WARN

ongoing

Localization Issue for PBS KIDS App on Roku

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Start Time

October 31, 2023 16:46 UTC

Type WARN
Affected Components

Media Manager Console

Message

Localization Issue for PBS KIDS App on Roku

Details

Investigating - We are currently investigating an issue where the PBS KIDS App on Roku has re-localized some users to a different station in their area other than their primary station. We have no reason to believe this issue is affecting the PBS KIDS App on other platforms or the PBS App on Roku and other platforms. We suspect the issue was introduced with a recent update to the PBS KIDS App on Roku released on 10/3/23.This status page will continue to be updated as the investigation continues. Oct 17, 2023 - 10:58 EDT

October 31, 2023 15:56 UTC

WARN

about 1 hour

Media Manager console publish/unpublish issue

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Start Time

October 31, 2023 15:56 UTC

Type WARN
Affected Components

Media Manager Console

Message

Media Manager console publish/unpublish issue

Details

Identified - The team noticed after a minor update to backend software for the Media Manager console that the publish/unpublish buttons are not working. The team has a fix in the works that should be live soon.Until then if you need to publish content please select the auto-publish checkbox and save the page.We will update when the issue has been resolved.Thanks. Oct 31, 2023 - 11:52 EDT

July 07, 2023 19:42 UTC

WARN

about 1 month

Media Manager: Video and Caption Files Stall During Ingestion

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Start Time

July 07, 2023 19:42 UTC

Type WARN
Affected Components

Media Manager Console

Message

Media Manager: Video and Caption Files Stall During Ingestion

Details

Monitoring - We're investigating an intermittent issue in Media Manager which results in some video and caption files stalling during ingest and failing to progress. We’ve seen isolated instances from this afternoon and yesterday. If your caption or video files are stalling during ingestion, we recommend that you delete and re-upload the stalled file using the trash can icon to the right of the file in Media Manager. This delete option won't be available in all cases, and if you have a file that has stalled and needs to be deleted, please submit a ticket at digitalsupport.pbs.org with a link to your asset in Media Manager. The asset does not need to be deleted - only the specific video or caption file that has stalled. We will continue to monitor the situation and hope to have a permanent solution implemented soon. Jul 07, 2023 - 15:39 EDT

June 13, 2023 21:26 UTC

WARN

24 days

PBS App on Apple TV Showing Blue Screen

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Start Time

June 13, 2023 21:26 UTC

Type WARN
Affected Components

Media Manager Console

APIs - Media Manager API - Write

Message

PBS App on Apple TV Showing Blue Screen

Details

Investigating - We're looking into reports from some users that the PBS app on Apple TV is returning a blue screen when they open the app. We're recommending these users try reinstalling the PBS app on their Apple TV while we look into the cause of the issue.Steps for deleting and reinstalling the app on Apple TV can be found here: https://help.pbs.org/support/solutions/articles/12000084211-how-do-i-delete-or-reinstall-the-pbs-app-on-apple-tv- Jun 07, 2023 - 09:35 EDT

June 13, 2023 19:32 UTC

WARN

about 2 hours

Amazon Web Service outages are blocking video ingestion and transcoding in Media Manager

See more
Start Time

June 13, 2023 19:32 UTC

Type WARN
Affected Components

Media Manager Console

APIs - Media Manager API - Write

Message

Amazon Web Service outages are blocking video ingestion and transcoding in Media Manager

Details

Identified - The team is working with AWS, and we will be posting updates here.Thanks. Jun 13, 2023 - 15:31 EDT

No outages or status changes in the last 24 hours

PBS Media Manager Console status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

PBS Media Manager Console Outage and Status History

We've been monitoring PBS Media Manager Console outages since March 14, 2021.
Here's the history of service outages we've observed from the PBS Media Manager Console Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our PBS Media Manager Console Status Page Integration

PBS Media Manager Console is a Smart Home solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 288 outages that affected PBS Media Manager Console users. When PBS Media Manager Console publishes downtime on their status page, they do so across 77 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor PBS Media Manager Console to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular smart home services monitored on our platform. We've sent more than 300 notifications to our users about PBS Media Manager Console incidents, providing transparency and peace of mind.

If PBS Media Manager Console is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PBS Media Manager Console is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PBS Media Manager Console posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PBS Media Manager Console enters a pre-planned maintenance window, keeping you up to date.

Since PBS Media Manager Console publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When PBS Media Manager Console posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PBS Media Manager Console has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PBS Media Manager Console has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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