Real-time outage alerts in Slack

What triggers messages in Slack

StatusGator posts a message to your chosen Slack channel whenever any of the following events occur for a service you monitor:

• Status change — when the status of your monitor changes from up to warn, down, or maintenance and when it changes back to up.
• Early Warning Signal — when StatusGator detects signs of a potential disruption before the provider has updated their official status page.

Each StatusGator board can be connected to one Slack channel. If you’d like to send updates to a different Slack channel (for example, for another team or department), simply create an additional board and connect it to the channel of your choice.

Slash command

Any team member can type /statusgator [service name] in any Slack channel to run an on-demand status check. The bot responds with the current status of the matching service. If multiple services match, it presents a list to select from.

Shortcuts

Two shortcuts are available from the Slack shortcuts menu:

• Check status — opens a modal to search for and view the current status of any monitored service.
• Report outage — opens a modal to report an issue with a specific service.

Interactive messages

Messages posted by the bot include action buttons your team can interact with:

• Early Warning Signal alerts — include Yes/No buttons so teammates can confirm or dismiss whether they are experiencing the potential disruption. Vote counts update in the message in real time.
• Issue reports — include an Upvote button so teammates can signal that they are also affected, helping gauge the scope of an incident.

App Home tab

The StatusGator App Home tab in Slack displays a built-in aggregated status page for your team, showing all monitored services directly in Slack. You can switch between boards and report outages directly from the Home tab without leaving Slack.

How to set up the StatusGator integration for Slack

1. Sign in to your StatusGator account and go to the Integrations page.
2. Select Slack from the list of available integrations.
3. Click Connect Slack workspace and authorize StatusGator in the Slack OAuth screen. You will be asked to select which workspace to install the app into.
4. Once authorized, choose which Slack channel should receive notifications and click Save.
5. Optionally, add more integrations to route different service alerts to different channels.

Your selected channel will immediately start receiving status change alerts and Early Warning Signals for all services you monitor in StatusGator.

For details on how we handle your Slack workspace data, see our Privacy Policy for the StatusGator integration for Slack .