Is PBS Account down?
Current PBS Account status is UP

We checked the official PBS Account Status Page 38 sec. ago. Learn more
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Recent PBS Account Outages and Issues

Follow the recent outages and downtime for PBS Account in the table below.

Start Time

Type

Length

Message

Details

March 19, 2024 18:42 UTC

WARN

3 days

Streaming Issue on PBS.org

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Start Time

March 19, 2024 18:42 UTC

Type WARN
Affected Components

PBS Account

Message

Streaming Issue on PBS.org

Details

Investigating - We're currently investigating an issue where some PBS Passport users encounter frozen or stalled videos during playback and must log in again to continue watching videos. So far, this issue has only occurred on PBS.org; we have seen no reports of users encountering this issue on the PBS App. If you encounter any similar user cases, please submit a support ticket at digitalsupport.pbs.org with the user's email address and whether or not they are open to being contacted by PBS Support with follow-up questions. Mar 19, 2024 - 14:37 EDT

February 08, 2024 10:01 UTC

MAINT

about 1 hour

Scheduled Akamai Maintenance for Social PBS Accounts

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Start Time

February 08, 2024 10:01 UTC

Type MAINT
Affected Components

PBS Account

Message

Scheduled Akamai Maintenance for Social PBS Accounts

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 08, 2024 - 05:00 EST

February 06, 2024 21:51 UTC

WARN

1 day

Apple ID Login Error on PBS.org

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Start Time

February 06, 2024 21:51 UTC

Type WARN
Affected Components

PBS Account

Message

Apple ID Login Error on PBS.org

Details

Investigating - Users who sign into PBS through Apple ID are currently encountering an error message: "We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly." Users who try signing in with Apple ID will encounter this error message after submitting their personal Apple ID credentials. Users will not be able to sign in with Apple ID until this issue is resolved, but other login methods are functioning.We suspect the error is due to a recent update made by Apple that's affecting our account services partner, but we are still investigating.This issue is high-priority. Please subscribe to this page for future updates related to this issue. Feb 06, 2024 - 16:47 EST

February 06, 2024 16:01 UTC

WARN

25 minutes

PBS Account Logins Unsuccessful on Station Sites

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Start Time

February 06, 2024 16:01 UTC

Type WARN
Affected Components

PBS Account

Message

PBS Account Logins Unsuccessful on Station Sites

Details

Investigating - We have received reports that PBS Account login attempts are unsuccessful on station websites, and we are investigating the issue. We are not seeing any issues for logins on PBS.org. Feb 06, 2024 - 10:58 EST

April 25, 2022 19:26 UTC

WARN

30 minutes

Verification Codes for New PBS Accounts Not Working

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Start Time

April 25, 2022 19:26 UTC

Type WARN
Affected Components

PBS Website

PBS Video Portal

PBS Account

Message

Verification Codes for New PBS Accounts Not Working

Details

Investigating - We are currently investigating reports that upon new PBS Account creation, the verification codes are not accepted (no change on the screen). Apr 25, 15:22 EDT

No outages or status changes in the last 24 hours

PBS Account status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

PBS Account Outage and Status History

We've been monitoring PBS Account outages since March 14, 2021.
Here's the history of service outages we've observed from the PBS Account Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our PBS Account Status Page Integration

PBS Account is a Smart Home solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 292 outages that affected PBS Account users. When PBS Account publishes downtime on their status page, they do so across 77 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor PBS Account to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular smart home services monitored on our platform. We've sent more than 300 notifications to our users about PBS Account incidents, providing transparency and peace of mind.

If PBS Account is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PBS Account is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PBS Account posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PBS Account enters a pre-planned maintenance window, keeping you up to date.

Since PBS Account publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When PBS Account posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PBS Account has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PBS Account has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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