Is Close SMS (primary) down?
Current Close SMS (primary) status is UP

We checked the official Close SMS (primary) Status Page 1 min. 8 sec. ago. Learn more
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Recent Close SMS (primary) Outages and Issues

Follow the recent outages and downtime for Close SMS (primary) in the table below.

Start Time

Type

Length

Message

Details

July 07, 2023 17:38 UTC

WARN

about 1 hour

Application loading issues

See more
Start Time

July 07, 2023 17:38 UTC

Type WARN
Affected Components

Search - Indexing

Email - Sending

Search - Querying

Email - Syncing

Phone - Incoming Calls

Phone - Outgoing Calls

Phone - Dialer

Phone - SMS (primary)

Application UI

API

Phone - Phone Service

Message

Application loading issues

Details

Investigating - We're currently investigating a slowdown in application performance. You may experience delays in email syncing, report updates, smartviews / search results, calling, and bulk actions.The engineering team is currently looking into resolving this as quickly as possible. Jul 07, 2023 - 10:37 PDT

May 04, 2023 15:10 UTC

WARN

about 3 hours

SMS provider issues

See more
Start Time

May 04, 2023 15:10 UTC

Type WARN
Affected Components

Phone - SMS (primary)

Message

SMS provider issues

Details

Investigating - Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users. We're in contact with them about these issues and they are currently working on a fix. You can follow along with Twilio's status updates at: https://status.twilio.com/ We will update this page as soon as we have more information from Twilio. May 04, 2023 - 08:05 PDT

September 17, 2021 02:00 UTC

MAINT

35 minutes

Database Maintenance

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Start Time

September 17, 2021 02:00 UTC

Type MAINT
Affected Components

Application UI

Phone - Downstream telephony carriers (primary)

Phone - SIP & SIP Registrar (secondary)

Phone - SMS (primary)

Phone - Call recording (primary)

API

Phone - Dialer

Search - Indexing

Email - Syncing

Phone - Telephony provider connectivity (primary)

Phone - Phone Service

Phone - Incoming Calls

Phone - Outgoing Calls

Phone - Outgoing Calls - Infrastructure (Twilio conference calling API)

Phone - Outgoing Calls - Infrastructure (Twilio REST API)

Public Website

Email - Sending

Phone - Downstream telephony carriers (secondary)

Search - Querying

Phone - Outgoing Calls - Infrastructure (Twilio TwiML)

Phone - Call Recording (secondary)

Message

Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 16, 19:00 PDT

August 10, 2021 19:04 UTC

WARN

about 2 hours

SMS and Email Sending Degraded

See more
Start Time

August 10, 2021 19:04 UTC

Type WARN
Affected Components

Phone - SMS (primary)

Email - Sending

Message

SMS and Email Sending Degraded

Details

Investigating - We’re currently investigating an issue with sending processes in close that are impacting SMS and Email Aug 10, 12:03 PDT

February 26, 2021 15:22 UTC

WARN

about 2 hours

Problems sending and receiving SMS

See more
Start Time

February 26, 2021 15:22 UTC

Type WARN
Affected Components

Phone - SMS (primary)

Message

Problems sending and receiving SMS

Details

Identified - Our telephony provider, Twilio, is currently experiencing issues with their SMS platform. During this time, SMS in Close may have difficulty sending or being received. Twilio is currently working on a fix for this issue. Feb 26, 07:12 PST

2024-04-29 03:45:40 UTC UTC

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2024-04-29 03:45:40 UTC UTC

STATUS

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2024-04-29 03:45:40 UTC UTC

STATUS

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2024-04-29 03:45:40 UTC UTC

STATUS

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2024-04-29 03:45:40 UTC UTC

STATUS

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Sign Up for More Close SMS (primary) History

StatusGator has over 4 years of Close SMS (primary) status history.

No outages or status changes in the last 24 hours

Close SMS (primary) status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Close SMS (primary) Outage and Status History

We've been monitoring Close SMS (primary) outages since November 17, 2019.
Here's the history of service outages we've observed from the Close SMS (primary) Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Close SMS (primary) Status Page Integration

Close SMS (primary) is a CRM solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 199 outages that affected Close SMS (primary) users. When Close SMS (primary) publishes downtime on their status page, they do so across 22 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Close SMS (primary) to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Close SMS (primary) incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Close SMS (primary) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Close SMS (primary) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Close SMS (primary) posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Close SMS (primary) enters a pre-planned maintenance window, keeping you up to date.

Since Close SMS (primary) publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Close SMS (primary) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Close SMS (primary) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Close SMS (primary) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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