Is Treasure Data Web Interface down?
Current Treasure Data Web Interface status is UP

Verifying - Verification is currently underway for the maintenance items. Mar 26, 2024 - 01:51 PDT

Verifying - Verification is currently underway for the maintenance items. Mar 26, 2024 - 01:51 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 26, 2024 - 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 26, 2024 - 01:00 PDT

In progress - The scheduled database maintenance window is starting now.# ImpactDuring the database downtime and recovery period, customers may experience the following:- Streaming, Mobile, and JavaScript/Browser imports delayStreaming import (through td-agent or fluentd) requests will continue to be accepted as usual, but the requests will remain queued until after the database maintenance is complete. We expect stream import processing to be further delayed during recovery. The same impact will apply to import requests from Browsers (Javascript SDK), Mobiles (Android, iOS, and Unity SDKs), Data Ingestion APIs, and Postback APIs.- Jobs execution delayAll jobs (Presto, Hive, Data Connector Integrations, Bulk Import, Bulk Export, Result Export, and Partial Delete jobs submitted from Console, API, Workflow or triggered by our system according to the configured schedule) will be delayed and automatically retried until they succeed after the downtime period. We expect job processing to ramp up over 30 minutes after the maintenance is complete before returning to full throughput.- Table creation errors while maintenance is underwayDuring the maintenance period, any REST API requests to create tables will result in an error. SQL or Workflow requests to create tables will be delayed and automatically retried after the maintenance period.- Console execution delayData Workbench and Audience Studio will show that jobs are running longer due to job execution delays. These delays will show because the Parent Segments, Segments, and Workflows jobs will be unavailable. After maintenance is complete, we expect processing of Data Workbench and Audience Studio jobs to follow the same recovery pattern as all other jobs (see above).- Data Access API (beta) return errors during downtimeData Access API (Plazma Public API) for Spark will return errors during the maintenance period.- Treasure Workflow delay and failureWe will attempt to retry any workflows, but some long-running workflows may be terminated if they run more than a few minutes. We encourage you to check any failed workflows and re-run if necessary.- Workflow REST API will be unavailableIt won’t be possible to create or update Workflow Projects, Settings related to Audience Studio (including Parent Segment, Segment, Customer Journey Orchestration, etc.), and Predictive Scoring during the maintenance window. If you face errors using the Workflow REST API during maintenance, please wait for an update on our status page and re-execute your tasks when we’ve indicated maintenance is complete.- Workflow operations in Console and CLI will be unavailableWorkflow-related operations in the Console and CLI may fail during the maintenance. Once we’ve indicated service has returned to normal on our status page, you can resume regular Workflow-related operations.- Presto JDBC/ODBC queries and CDP segmentation queries failureJDBC/ODBC queries which access “api-presto.treasuredata.com” will result in an error. Additionally, queries running from the CDP Segmentation UI in Console will be unavailable. We suggest retrying queries after the database maintenance is complete. Scheduled Presto queries in Workflow or Console won't be affected and will automatically run once the maintenance has been completed.- Console Table preview update delayThe Table preview (sample data and records counter) in Data Workbench may show old information while maintenance is underway. This will return to normal once maintenance is complete.- The REST API to submit and cancel jobs will be unavailableThe REST API endpoints for job submission and cancellations will be unavailable during the maintenance and will respond with a 500 error code.If customers experience errors running Data Connector Integration Export jobs, please contact our Support team at support@treasuredata.com to recover the jobs. To avoid data duplication in your systems from Treasure Data exports, Integration Export jobs won’t be automatically retried. Mar 12, 2024 - 18:00 PDT