Is Zoom Knowledge Base down?
Current Zoom Knowledge Base status is UP

We checked the official Zoom Knowledge Base Status Page 1 min. 2 sec. ago. Learn more
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Recent Zoom Knowledge Base Outages and Issues

Follow the recent outages and downtime for Zoom Knowledge Base in the table below.

Start Time

Type

Length

Message

Details

October 18, 2023 13:09 UTC

WARN

10 minutes

A subset of customers are unable to access https://support.zoom.us

See more
Start Time

October 18, 2023 13:09 UTC

Type WARN
Affected Components

Zoom Support - Knowledge Base

Message

A subset of customers are unable to access https://support.zoom.us

Details

Investigating - We are currently investigating an issue where a subset of customers are unable to access https://support.zoom.us. We are currently investigating and will provide updates as we have them. Oct 18, 2023 - 06:08 PDT

No outages or status changes in the last 24 hours

Zoom Knowledge Base status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zoom Knowledge Base Outage and Status History

We've been monitoring Zoom Knowledge Base outages since May 1, 2017.
Here's the history of service outages we've observed from the Zoom Knowledge Base Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Zoom Knowledge Base Status Page Integration

Zoom Knowledge Base is an Education and Communications solution that StatusGator has been monitoring since May 2017. Over the past almost 7 years, we have collected data on on more than 805 outages that affected Zoom Knowledge Base users. When Zoom Knowledge Base publishes downtime on their status page, they do so across 203 components and 23 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 2,600 StatusGator users monitor Zoom Knowledge Base to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 284,400 notifications to our users about Zoom Knowledge Base incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zoom Knowledge Base is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zoom Knowledge Base is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zoom Knowledge Base posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zoom Knowledge Base enters a pre-planned maintenance window, keeping you up to date.

Since Zoom Knowledge Base publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Zoom Knowledge Base posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zoom Knowledge Base has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zoom Knowledge Base has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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