Is Zoom Ticketing down?
Current Zoom Ticketing status is UP

We checked the official Zoom Ticketing Status Page 2 min. 36 sec. ago. Learn more
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Recent Zoom Ticketing Outages and Issues

Follow the recent outages and downtime for Zoom Ticketing in the table below.

Start Time

Type

Length

Message

Details

January 12, 2024 07:34 UTC

WARN

34 minutes

Issue with support email ID customercare@zoom.us

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Start Time

January 12, 2024 07:34 UTC

Type WARN
Affected Components

Zoom Support - Ticketing

Message

Issue with support email ID customercare@zoom.us

Details

Investigating - We have detected service degradation where the email ID customercare@zoom.us is facing an issue. However customers can still reach out through web portal. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share. Jan 11, 2024 - 23:31 PST

November 04, 2023 10:09 UTC

WARN

about 1 hour

A subset of users are unable to create support tickets

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Start Time

November 04, 2023 10:09 UTC

Type WARN
Affected Components

Zoom Support - Ticketing

Message

A subset of users are unable to create support tickets

Details

Investigating - Our monitoring has detected issues with creating support tickets for a subset of users, we are currently investigating and will provide updates as we have them. Nov 04, 2023 - 03:07 PDT

February 06, 2023 01:09 UTC

WARN

about 1 hour

A subset of users are unable to access Zoom Support Phone channel or submitting Tickets to our Support center

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Start Time

February 06, 2023 01:09 UTC

Type WARN
Affected Components

Zoom Support - Ticketing

Zoom Support - Phone Support

Message

A subset of users are unable to access Zoom Support Phone channel or submitting Tickets to our Support center

Details

Investigating - Customers calling our Zoom Support Phone channel or submitting Tickets to our Support center may incorrectly receive the notice that we are unable to find your account based on the information provided, or not allowed to submit a ticket. We are investigating the issue and will provide updates as they are available. Feb 05, 2023 - 17:04 PST

No outages or status changes in the last 24 hours

Zoom Ticketing status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zoom Ticketing Outage and Status History

We've been monitoring Zoom Ticketing outages since May 1, 2017.
Here's the history of service outages we've observed from the Zoom Ticketing Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Zoom Ticketing Status Page Integration

Zoom Ticketing is an Education and Communications solution that StatusGator has been monitoring since May 2017. Over the past about 7 years, we have collected data on on more than 844 outages that affected Zoom Ticketing users. When Zoom Ticketing publishes downtime on their status page, they do so across 203 components and 23 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 2,700 StatusGator users monitor Zoom Ticketing to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 296,500 notifications to our users about Zoom Ticketing incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zoom Ticketing is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zoom Ticketing is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zoom Ticketing posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zoom Ticketing enters a pre-planned maintenance window, keeping you up to date.

Since Zoom Ticketing publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Zoom Ticketing posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zoom Ticketing has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zoom Ticketing has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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