Is Zoom Contact Center down?
Current Zoom Contact Center status is UP

We checked the official Zoom Contact Center Status Page 4 min. 22 sec. ago. Learn more
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Recent Zoom Contact Center Outages and Issues

Follow the recent outages and downtime for Zoom Contact Center in the table below.

Start Time

Type

Length

Message

Details

May 02, 2024 06:59 UTC

MAINT

less than a minute

Announcing Updated IP Address Ranges (No Operational Impact)

See more
Start Time

May 02, 2024 06:59 UTC

Type MAINT
Affected Components

Zoom Phone - APAC - Zoom Phone

Zoom Phone - AUSTRALIA - Zoom Phone

Zoom Phone - EMEA - Zoom Phone

Zoom Phone - JAPAN - Zoom Phone

Zoom Phone - LATIN AMERICA - Zoom Phone

Zoom Phone - NORTH AMERICA - Zoom Phone

Zoom Contact Center - APAC - Zoom Contact Center

Zoom Contact Center - AUSTRALIA - Zoom Contact Center

Zoom Contact Center - JAPAN - Zoom Contact Center

Zoom Contact Center - LATIN AMERICA - Zoom Contact Center

Zoom Contact Center - NORTH AMERICA - Zoom Contact Center

Zoom Contact Center - EMEA - Zoom Contact Center

Zoom Phone - HONG KONG/CHINA - Zoom Phone

Message

Announcing Updated IP Address Ranges (No Operational Impact)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 01, 2024 - 23:59 PDT

May 02, 2024 06:59 UTC

MAINT

5 minutes

Announcing Updated IP Address Ranges (No Operational Impact)

See more
Start Time

May 02, 2024 06:59 UTC

Type MAINT
Affected Components

Zoom Phone - APAC - Zoom Phone

Zoom Phone - AUSTRALIA - Zoom Phone

Zoom Phone - EMEA - Zoom Phone

Zoom Phone - JAPAN - Zoom Phone

Zoom Phone - LATIN AMERICA - Zoom Phone

Zoom Phone - NORTH AMERICA - Zoom Phone

Zoom Contact Center - APAC - Zoom Contact Center

Zoom Contact Center - AUSTRALIA - Zoom Contact Center

Zoom Contact Center - JAPAN - Zoom Contact Center

Zoom Contact Center - LATIN AMERICA - Zoom Contact Center

Zoom Contact Center - NORTH AMERICA - Zoom Contact Center

Zoom Contact Center - EMEA - Zoom Contact Center

Zoom Phone - HONG KONG/CHINA - Zoom Phone

Message

Announcing Updated IP Address Ranges (No Operational Impact)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 01, 2024 - 23:59 PDT

March 18, 2024 00:09 UTC

WARN

35 minutes

Issue with Zoom Contact Center

See more
Start Time

March 18, 2024 00:09 UTC

Type WARN
Affected Components

Zoom Contact Center - APAC - Voice (Inbound/Outbound)

Zoom Contact Center - APAC - Zoom Contact Center

Message

Issue with Zoom Contact Center

Details

Investigating - We are investigating an issue causing a subset of users to be unable to answer calls for Zoom Contact Center. We will provide updates as we have them. Mar 17, 2024 - 17:08 PDT

January 20, 2024 01:04 UTC

MAINT

less than a minute

DigiCert Global Root G2 Transition Maintenance Notice for BYOC Customers (EMEA, US)

See more
Start Time

January 20, 2024 01:04 UTC

Type MAINT
Affected Components

Zoom Contact Center - EMEA - Zoom Contact Center

Zoom Contact Center - NORTH AMERICA - Zoom Contact Center

Zoom Phone - EMEA - Zoom Phone

Zoom Phone - NORTH AMERICAS - Zoom Phone

Message

DigiCert Global Root G2 Transition Maintenance Notice for BYOC Customers (EMEA, US)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 19, 2024 - 17:00 PST

January 20, 2024 01:04 UTC

MAINT

about 2 hours

DigiCert Global Root G2 Transition Maintenance Notice for BYOC Customers (EMEA, US)

See more
Start Time

January 20, 2024 01:04 UTC

Type MAINT
Affected Components

Zoom Contact Center - EMEA - Zoom Contact Center

Zoom Contact Center - NORTH AMERICA - Zoom Contact Center

Zoom Phone - EMEA - Zoom Phone

Zoom Phone - NORTH AMERICAS - Zoom Phone

Message

DigiCert Global Root G2 Transition Maintenance Notice for BYOC Customers (EMEA, US)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 19, 2024 - 17:00 PST

2024-07-13 21:20:58 UTC UTC

STATUS

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2024-07-13 21:20:58 UTC UTC

STATUS

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2024-07-13 21:20:58 UTC UTC

STATUS

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2024-07-13 21:20:58 UTC UTC

STATUS

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2024-07-13 21:20:58 UTC UTC

STATUS

? minutes

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Sign Up for More Zoom Contact Center History

StatusGator has about 7 years of Zoom Contact Center status history.

No outages or status changes in the last 24 hours

Zoom Contact Center status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zoom Contact Center Outage and Status History

We've been monitoring Zoom Contact Center outages since May 1, 2017.
Here's the history of service outages we've observed from the Zoom Contact Center Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,970 status pages

About Our Zoom Contact Center Status Page Integration

Zoom Contact Center is an Education and Communications solution that StatusGator has been monitoring since May 2017. Over the past about 7 years, we have collected data on on more than 876 outages that affected Zoom Contact Center users. When Zoom Contact Center publishes downtime on their status page, they do so across 206 components and 23 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 2,700 StatusGator users monitor Zoom Contact Center to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 305,100 notifications to our users about Zoom Contact Center incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zoom Contact Center is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zoom Contact Center is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zoom Contact Center posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zoom Contact Center enters a pre-planned maintenance window, keeping you up to date.

Since Zoom Contact Center publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Zoom Contact Center posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zoom Contact Center has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zoom Contact Center has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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Zoom Contact Center Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,970 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Zoom Contact Center?

Sign up for StatusGator and see all historical information about Zoom Contact Center outages and performance issues. Get free, instant notifications when Zoom Contact Center goes down.

No outages or status changes in the last 24 hours

Zoom Contact Center status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zoom Contact Center Outage and Status History

We've been monitoring Zoom Contact Center outages since May 1, 2017.
Here's the history of service outages we've observed from the Zoom Contact Center Status Page:

  • Up

  • Warn

  • Down

  • Maintenance