Follow the recent outages and downtime for Zoom Contact Center in the table below.
|
Start Time |
Type |
Length |
Message |
Details |
|||||
|---|---|---|---|---|---|---|---|---|---|
|
June 13, 2023 19:54 UTC |
WARN |
about 1 hour |
Issue with Zoom Contact Center |
See more
|
|||||
|
August 22, 2022 16:24 UTC |
WARN |
30 minutes |
Intermittent issue with agent is unable to answer calls in ZCC |
See more
|
Zoom Contact Center status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring Zoom Contact Center outages since May 1, 2017.
Here's the history of service outages we've observed from the Zoom Contact Center Status Page:
Zoom is a Communications and Education solution that StatusGator has been monitoring since May 2017. Over the past over 6 years, we have collected data on on more than 674 outages that affected Zoom users. When Zoom publishes downtime on their status page, they do so across 169 components and 27 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 2,500 StatusGator users monitor Zoom to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 241,100 notifications to our users about Zoom incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Zoom is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Zoom is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Zoom posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zoom enters a pre-planned maintenance window, keeping you up to date.
Since Zoom publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Zoom posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Zoom has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Zoom has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Zoom Contact Center is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Zoom Contact Center status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Zoom Contact Center customer support while checking everything on your side. You can also try Tweeting at them via @zoom_us on Twitter. Or visit their official status page or website:
We use the official Zoom Contact Center status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Zoom Contact Center? Sign up to receive notifications when Zoom Contact Center publishes outages.
Zoom Contact Center Down or not working? Never be taken by surprise again.
StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,880 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.
Looking for recent downtime and outages of Zoom Contact Center?
Sign up for StatusGator and see all historical information about Zoom Contact Center outages and performance issues. Get free, instant notifications when Zoom Contact Center goes down.
