Is Zoom Phone down?
Current Zoom Phone status is UP

We checked the official Zoom Phone Status Page 1 min. 4 sec. ago. Learn more
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Recent Zoom Phone Outages and Issues

Follow the recent outages and downtime for Zoom Phone in the table below.

Start Time

Type

Length

Message

Details

March 24, 2023 10:44 UTC

WARN

about 2 hours

A subset of customers in UK are unable to receive calls.

See more
Start Time

March 24, 2023 10:44 UTC

Type WARN
Affected Components

EMEA - Zoom Phone - Calling (Inbound/Outbound)

EMEA - Zoom Phone - Zoom Phone

Message

A subset of customers in UK are unable to receive calls.

Details

Investigating - We are currently investigating reports of service degradation in UK region where a subset of customers in UK are unable to receive calls. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share. Mar 24, 2023 - 03:41 PDT

March 20, 2023 19:34 UTC

WARN

4 days

A subset of customers may not able to send SMS successfully, receiving SMS is working properly

See more
Start Time

March 20, 2023 19:34 UTC

Type WARN
Affected Components

EMEA - Zoom Phone - Zoom Phone

Message

A subset of customers may not able to send SMS successfully, receiving SMS is working properly

Details

Update - We are continuing to investigate this issue. Mar 20, 2023 - 12:30 PDT

March 20, 2023 19:16 UTC

WARN

19 minutes

A subset of customers may not able to send SMS successfully, receiving SMS is working properly

See more
Start Time

March 20, 2023 19:16 UTC

Type WARN
Affected Components

EMEA - Zoom Phone - Zoom Phone

Message

A subset of customers may not able to send SMS successfully, receiving SMS is working properly

Details

Investigating - A subset of customers may not able to send SMS successfully, receiving SMS is working properly. We are currently investigating and will provide updates as we have them. Mar 20, 2023 - 12:15 PDT

March 17, 2023 18:34 UTC

WARN

about 3 hours

Call drops in São Paulo sip zone

See more
Start Time

March 17, 2023 18:34 UTC

Type WARN
Affected Components

LATIN AMERICA - Zoom Phone - Zoom Phone

Message

Call drops in São Paulo sip zone

Details

Investigating - We are investigating failures in our São Paulo SIP Zone, impacting calls that use this region. We will provide updates as we have them. Mar 17, 2023 - 11:29 PDT

February 20, 2023 19:59 UTC

WARN

25 days

We are currently experiencing DTMF issue with underlying carrier in Mexico.

See more
Start Time

February 20, 2023 19:59 UTC

Type WARN
Affected Components

LATIN AMERICA - Zoom Phone - Zoom Phone

Message

We are currently experiencing DTMF issue with underlying carrier in Mexico.

Details

Monitoring - We have rerouted traffic which has mitigated the DTMF issue with our underlying carrier in Mexico causing customers’ interactive voice response issues. We are continuing to work with our carrier for resolution and will continue to monitor for any further issues. Feb 20, 2023 - 11:56 PST

2023-04-01 14:15:13 UTC UTC

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2023-04-01 14:15:13 UTC UTC

STATUS

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2023-04-01 14:15:13 UTC UTC

STATUS

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2023-04-01 14:15:13 UTC UTC

STATUS

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2023-04-01 14:15:13 UTC UTC

STATUS

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Sign Up for More Zoom Phone History

StatusGator has almost 6 years of Zoom Phone status history.

No outages or status changes in the last 24 hours

Zoom Phone status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zoom Phone Outage and Status History

We've been monitoring Zoom Phone outages since May 1, 2017.
Here's the history of service outages we've observed from the Zoom Phone Status Page:

January 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

October 2022

September 2022

August 2022

  • Up

  • Warn

  • Down

  • Maintenance

June 2022

May 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,700 status pages

About Our Zoom Phone Status Page Integration

Zoom Phone is a Communications and Education solution that StatusGator has been monitoring since May 2017. Over the past almost 6 years, we have collected data on on more than 518 outages that affected Zoom Phone users. When Zoom Phone publishes downtime on their status page, they do so across 156 components and 26 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 2,300 StatusGator users monitor Zoom Phone to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 183,000 notifications to our users about Zoom Phone incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zoom Phone is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zoom Phone is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zoom Phone posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zoom Phone enters a pre-planned maintenance window, keeping you up to date.

Since Zoom Phone publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Zoom Phone posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zoom Phone has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zoom Phone has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Zoom Phone down today?

According to its status page Zoom Phone is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Zoom Phone is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Zoom Phone is having issues?

There are two main options: You can check the Zoom Phone status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Zoom Phone status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Zoom Phone status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Zoom Phone customer support while checking everything on your side. You can also try Tweeting at them via @zoom_us on Twitter. Or visit their official status page or website:

Where do you get the official Zoom Phone status?

We use the official Zoom Phone status page. Here are links to their status page and other helpful links.

Zoom Phone Down?

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Looking for recent downtime and outages of Zoom Phone?

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