Is Chili Piper Chrome Extension down?
Current Chili Piper Chrome Extension status is UP

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 16, 2023 - 07:00 UTC

Identified - We have begun to restore services and have reduced the load on the impacted databases. Databases instances are being restarted to help mitigate the issue. This is showing improvement on load times, however users may still experience long delays or see an "Error: Server Error" 502 message with degraded performance of all Chili Piper pages, links, Instant Booker, and Concierge.We should start seeing more services gradually become healthy in time, and the loading speed will continue to increase, however due to the increased load times we are still considering this a partial outage. Oct 19, 2023 - 19:59 UTC

Investigating - We are currently investigating an issue impacting our database which is preventing Chili Piper assets from loading. Instant Booker as well as Chili Piper's dashboard are both impacted. Some booking links appear to load, but performance is extremely degraded. Pages may load after a long delay.Our Site Reliability infrastructure team is actively investigating this with priority, and we will provide an update once this issue is resolved. Oct 19, 2023 - 19:29 UTC

Monitoring - We have received reports that our Chrome Extension, which provides quick access to Chili Piper features and enables icons within apps, is not working for a subset of users.The reported issues are varied and may include:* Inability to add suggested times to Emails* Booking links not loading in the extension* Buttons not appearing in apps such as Gmail* No show toggle missing from calendar invites* Reassign button missing from calendar invitesThe primary Chili Piper app does continue to function properly, and many of the features can be accessed either directly from your Chili Piper dashboard.Our engineers are actively deploying fixes for this and have had positive results from some users. As such, please continue check the problem you are experiencing periodically in case this is now resolved for you. Our engineering team is dedicated to working on a fix for all users and will not stop until we get confirmation that this has been fully resolved. Jun 07, 2023 - 19:48 UTC

Monitoring - We have received reports that our Chrome Extension, which provides quick access to Chili Piper features and enables icons within apps, is not working for a subset of users.The reported issues are varied and may include:* Inability to add suggested times to Emails* Booking links not loading in the extension* Buttons not appearing in apps such as Gmail* No show toggle missing from calendar invites* Reassign button missing from calendar invitesThe primary Chili Piper app does continue to function properly, and many of the features can be accessed either directly from your Chili Piper dashboard.Our engineers are actively deploying fixes for this and have had positive results from some users. As such, please continue check the problem you are experiencing periodically in case this is now resolved for you. Our engineering team is dedicated to working on a fix for all users and will not stop until we get confirmation that this has been fully resolved. Jun 07, 2023 - 19:48 UTC