Is ConnectWise Chat down?
Current ConnectWise Chat status is UP

We checked the official ConnectWise Chat Status Page 1 min. 56 sec. ago. Learn more
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Recent ConnectWise Chat Outages and Issues

Follow the recent outages and downtime for ConnectWise Chat in the table below.

Start Time

Type

Length

Message

Details

February 10, 2024 12:09 UTC

MAINT

about 2 hours

Planned Maintenance, User Billing, February 10

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Start Time

February 10, 2024 12:09 UTC

Type MAINT
Affected Components

User Billing

Marketing Campaign Management

Change Approval

Cloud Billing (formerly ConnectWise Cloud Console)

Chat

Message

Planned Maintenance, User Billing, February 10

Details

A maintenance period is scheduled for User Billing on Saturday, February 10, from 7:00 am to 9:00 am ET. During the two-hour maintenance period, User Billing will not be available.

We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com.

January 28, 2024 05:39 UTC

MAINT

about 1 hour

Planned Maintenance, ConnectWise Chat, January 28

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Start Time

January 28, 2024 05:39 UTC

Type MAINT
Affected Components

Chat

Message

Planned Maintenance, ConnectWise Chat, January 28

Details

A maintenance period is scheduled for ConnectWise Chat on Sunday, January 28, from 12:30am to 2:30am ET. During the two-hour maintenance period, Chat will not be available.

We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com.

July 14, 2023 02:29 UTC

WARN

7 months

Investigating - Co-Managed Backup - Ticket synchronization & Device status synchronization is showing error for Acronis

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Start Time

July 14, 2023 02:29 UTC

Type WARN
Affected Components

Chat

Message

Investigating - Co-Managed Backup - Ticket synchronization & Device status synchronization is showing error for Acronis

Details

We are currently investigating reports of Acronis ticket and device synchronization issue of Co-Managed Backup. We will follow up with more information soon.

July 13, 2023 23:39 UTC

DOWN

about 3 hours

Investigating - Chat Assist down NA

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Start Time

July 13, 2023 23:39 UTC

Type DOWN
Affected Components

Chat

Message

Investigating - Chat Assist down NA

Details

We are currently investigating reports of Chat Assist being down. We will follow up with more information soon.

July 09, 2023 02:49 UTC

MAINT

about 2 hours

Scheduled downtime: Chat, July 8

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Start Time

July 09, 2023 02:49 UTC

Type MAINT
Affected Components

Chat

Message

Scheduled downtime: Chat, July 8

Details

Chat will have a scheduled downtime on Saturday, July 8, from 10:00pm-12:00am ET. During the 2-hour downtime, Chat will not be available.

We appreciate your understanding and apologize for any inconvenience. Please reach out to connectwise.com/chat if you have any questions.

No outages or status changes in the last 24 hours

ConnectWise Chat status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ConnectWise Chat Outage and Status History

We've been monitoring ConnectWise Chat outages since June 22, 2022.
Here's the history of service outages we've observed from the ConnectWise Chat Status Page:

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our ConnectWise Chat Status Page Integration

ConnectWise Chat is a CRM, Project Management, IT, and APIs solution that StatusGator has been monitoring since June 2022. Over the past almost 2 years, we have collected data on on more than 754 outages that affected ConnectWise Chat users. When ConnectWise Chat publishes downtime on their status page, they do so across 39 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor ConnectWise Chat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 141,300 notifications to our users about ConnectWise Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ConnectWise Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ConnectWise Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ConnectWise Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ConnectWise Chat enters a pre-planned maintenance window, keeping you up to date.

ConnectWise Chat does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate ConnectWise Chat maintenance events into your unified calendar.

When ConnectWise Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ConnectWise Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ConnectWise Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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