Is Ecwid Storefront down?
Current Ecwid Storefront status is UP

We checked the official Ecwid Storefront Status Page 3 min. 32 sec. ago. Learn more
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Recent Ecwid Storefront Outages and Issues

Follow the recent outages and downtime for Ecwid Storefront in the table below.

Start Time

Type

Length

Message

Details

March 14, 2024 16:10 UTC

WARN

about 2 hours

Ecwid Instant Sites connected to OpenSRS domains are not loading

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Start Time

March 14, 2024 16:10 UTC

Type WARN
Affected Components

Storefront

Checkout

Message

Ecwid Instant Sites connected to OpenSRS domains are not loading

Details

Identified - We are having issues with Ecwid Instant Sites connected to OpenSRS domains (domains bought via us in Ecwid admins) — they are not loading due to an OpenSRS incident. We're waiting for the fix and will keep you posted here — you can also check OpenSRS incident status via this link: ( SystemDNS Nameservers ).All your store data (products, orders, customer details, store settings, etc) is safe and intact. The Instant Sites will be up and running as usual once the issue is fixed.We are very sorry for this downtime. The next update is in 20 minutes.If you have any questions, please reach our Support team via email at support@ecwid.com. Premium users can contact us via Live Chat from Ecwid Dashboard > Get Help > Open Live Chat ( Screenshot ). Mar 14, 2024 - 16:07 UTC

March 12, 2024 06:05 UTC

WARN

10 minutes

Mobile burger menu icon doesn't work on New-gen Instant Site version

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Start Time

March 12, 2024 06:05 UTC

Type WARN
Affected Components

Storefront

Message

Mobile burger menu icon doesn't work on New-gen Instant Site version

Details

Investigating - This issue only affects those who use New-gen Instant Site. It doesn't affect the original Instant Site users or those who use Ecwid with their own Instant Site.Currently, the mobile menu button (burger menu) doesn't work. Please, make sure there are alternative ways to reach your site pages: https://support.ecwid.com/hc/en-us/articles/360020914939-Setting-up-your-Instant-Site-General-steps#-step-3--customize-site-contentWe are investigating this issue to fix it as soon as possible as this is our current priority.We are very sorry for this issue! We will be keeping you updated on this issue until it is fixed. We will try to undo the last updates to fix it - it will take about 1 hour. Mar 12, 2024 - 06:01 UTC

March 06, 2024 18:15 UTC

DOWN

about 6 hours

Some Ecwid (E-Series) storefronts and store components are temporarily unavailable

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Start Time

March 06, 2024 18:15 UTC

Type DOWN
Affected Components

Storefront

API

Admin

Message

Some Ecwid (E-Series) storefronts and store components are temporarily unavailable

Details

Update - We are continuing to investigate this issue. Mar 06, 2024 - 18:14 UTC

October 03, 2023 03:00 UTC

WARN

40 minutes

Some Ecwid storefronts and control panels are unavailable

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Start Time

October 03, 2023 03:00 UTC

Type WARN
Affected Components

Storefront

Checkout

Admin

API

Message

Some Ecwid storefronts and control panels are unavailable

Details

Investigating - Some Ecwid control panels and storefronts are not loading or are loading slowly: You may see the 'We are having technical issues' error in your control panel. We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.Sorry for the downtime, next update is in 15 minutes.If you have any questions, you can email our Support team at support@ecwid.com, or start Pre-Sales Chat: click on the chat icon on our site https://www.ecwid.com/ ( Screenshot) Oct 03, 2023 - 02:58 UTC

September 29, 2023 18:00 UTC

WARN

about 1 hour

Some changes may not be saved or reflected on the storefront in the stores from NOAM

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Start Time

September 29, 2023 18:00 UTC

Type WARN
Affected Components

Storefront

Admin

Message

Some changes may not be saved or reflected on the storefront in the stores from NOAM

Details

Update - We are continuing to investigate this issue. Sep 29, 2023 - 17:59 UTC

2024-04-24 11:02:09 UTC UTC

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2024-04-24 11:02:09 UTC UTC

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2024-04-24 11:02:09 UTC UTC

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2024-04-24 11:02:09 UTC UTC

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2024-04-24 11:02:09 UTC UTC

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Sign Up for More Ecwid Storefront History

StatusGator has over 3 years of Ecwid Storefront status history.

No outages or status changes in the last 24 hours

Ecwid Storefront status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Ecwid Storefront Outage and Status History

We've been monitoring Ecwid Storefront outages since August 20, 2020.
Here's the history of service outages we've observed from the Ecwid Storefront Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Ecwid Storefront Status Page Integration

Ecwid Storefront is an eCommerce solution that StatusGator has been monitoring since August 2020. Over the past over 3 years, we have collected data on on more than 131 outages that affected Ecwid Storefront users. When Ecwid Storefront publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Ecwid Storefront to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Ecwid Storefront incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Ecwid Storefront is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Ecwid Storefront is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Ecwid Storefront posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ecwid Storefront enters a pre-planned maintenance window, keeping you up to date.

Since Ecwid Storefront publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Ecwid Storefront posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Ecwid Storefront has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Ecwid Storefront has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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