Is Ecwid down?
Current Ecwid status is up

We checked the official Ecwid Status Page 4 min. 17 sec. ago. Learn more

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Recent Ecwid Outages and Issues

Follow the recent outages and downtime for Ecwid in the table below.

Start Time

Type

Length

Message

Details

November 01, 2022 01:00 UTC

WARN

about 2 hours

Email notifications aren't delivered to some users due to an issue with third-party service

 See more
Start Time

November 01, 2022 01:00 UTC

Type WARN
Affected Components

Third-party services
Message

Email notifications aren't delivered to some users due to an issue with third-party service
Details

Investigating - We are experiencing an issue that relates to the notification emails from our platform for some stores. As a result, store owners and customers do not receive email notifications. For example, emails aren't received by some customers who try to log into their customer accounts through the Sign-in by link feature.This happens due to an issue on a third-party mailing server provider's side. We have already contacted them to make sure they fix it as soon as possible. All your data (products, orders, customer details, store settings, etc) is safe and intact.We are sorry for this downtime. Nov 01, 2022 - 00:57 UTC

October 28, 2022 22:30 UTC

WARN

5 minutes

Some Ecwid admin panels are loading slowly

 See more
Start Time

October 28, 2022 22:30 UTC

Type WARN
Affected Components

Admin
Message

Some Ecwid admin panels are loading slowly
Details

Monitoring - A fix has been implemented and we are monitoring the results. Oct 28, 2022 - 22:06 UTC

October 28, 2022 19:55 UTC

WARN

about 3 hours

Some Ecwid admin panels are loading slowly

 See more
Start Time

October 28, 2022 19:55 UTC

Type WARN
Affected Components

Admin
Message

Some Ecwid admin panels are loading slowly
Details

Investigating - As of October 28th 19:50 (UTC timezone), Ecwid admin panels for some accounts are loading slowly.We are so sorry about this downtime! We are on it and urgently investigating the issue.All your data is safe and intact, the stores will be operating normally as soon as the issue is fixed. Next update in 20 minutes. Oct 28, 2022 - 19:51 UTC

October 07, 2022 20:35 UTC

WARN

about 1 hour

Ecwid storefronts and control panels are unavailable

 See more
Start Time

October 07, 2022 20:35 UTC

Type WARN
Affected Components

Checkout

Storefront

Admin
Message

Ecwid storefronts and control panels are unavailable
Details

Investigating - As of October 7, 2022, 20:00 UTC, Ecwid control panels and storefronts are not loading or are loading slowly due to a partial server outage.We are urgently trying to identify the cause of the issue and fix it.All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.We are very sorry for this downtime, we’ll be posting updates here every 15 minutes. If you have any questions, you can email our Support team at support@ecwid.com. Oct 07, 2022 - 20:33 UTC

September 09, 2022 16:00 UTC

WARN

about 4 hours

Some storefronts may have a constantly spinning wheel

 See more
Start Time

September 09, 2022 16:00 UTC

Type WARN
Affected Components

Admin
Message

Some storefronts may have a constantly spinning wheel
Details

Investigating - One of our servers is having problems since 2022.09.09, 15:00 UTC. This causes around 21.5% of storefronts. You may see a constantly spinning wheel if you're in this coverage.We are working on restoring the service. All your data and store settings will be intact.We are sorry for this downtime. Next update in 30 minutes. Sep 09, 2022 - 15:56 UTC

2022-11-28 01:09:37 UTC UTC

 STATUS

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2022-11-28 01:09:37 UTC UTC

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2022-11-28 01:09:37 UTC UTC

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2022-11-28 01:09:37 UTC UTC

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2022-11-28 01:09:37 UTC UTC

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No outages or status changes in the last 24 hours

Ecwid status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Ecwid Outage and Status History

We've been monitoring Ecwid outages since August 20, 2020.
Here's the history of service outages we've observed from the Ecwid Status Page:

November 2022

October 2022

September 2022

  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

June 2022

  • Up

  • Warn

  • Down

  • Maintenance

May 2022

April 2022

March 2022

  • Up

  • Warn

  • Down

  • Maintenance

February 2022

January 2022

December 2021

  • Up

  • Warn

  • Down

  • Maintenance

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2,570 status pages

Supported Features

We support the following features in our integration with the Ecwid status page:

If Ecwid is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Ecwid is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Ecwid posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ecwid enters a pre-planned maintenance window, keeping you up to date.

Since Ecwid publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Ecwid posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Ecwid has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Ecwid has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Ecwid down today?

According to its status page Ecwid is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Ecwid is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Ecwid is having issues?

There are two main options: You can check the Ecwid status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Ecwid status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Ecwid status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Ecwid customer support while checking everything on your side. You can also try Tweeting at them via @ecwid on Twitter. Or visit their official status page or website:

Where do you get the official Ecwid status?

We use the official Ecwid status page. Here are links to their status page and other helpful links.

Ecwid Down?

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