Is Ecwid down?
Current Ecwid status is UP

We checked the official Ecwid Status Page 3 min. 46 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Ecwid Outages and Issues

Follow the recent outages and downtime for Ecwid in the table below.

Start Time

Type

Length

Message

Details

May 10, 2024 17:30 UTC

WARN

40 minutes

USPS shipping rates may be unavailable

See more
Start Time

May 10, 2024 17:30 UTC

Type WARN
Affected Components

Checkout

Third-party services

Message

USPS shipping rates may be unavailable

Details

Investigating - The issue relates to the merchants who are using USPS to receive shipping rates online in their stores.We're already working on this issue, your customers may see the We do not ship to this location error.The storefront is available, your customers can browse your catalog and add items to the shopping cart. All your data (products, orders, customer details, store settings, etc) is safe and intact. To make sure they can complete their orders, we suggest you the following workarounds until the maintenance is over:1. You can disable the USPS method temporarily2. And create a Flat Rate shipping method or Custom Rates based on the order total or weight to have your customers receive shipping rates on checkout. See the instructions in our article here: - Flat Rates: https://support.ecwid.com/hc/en-us/articles/360000030940-Flat-rates- Custom Rates: https://support.ecwid.com/hc/en-us/articles/360000031040-Custom-rates-based-on-subtotal-or-weightWe are sorry for this downtime. We will keep you posted here. ETA is 30 minutes. If you have any questions you can reach our Support team via email at ec.support@lightspeedhq.com or via the Live Chat from Ecwid admin → Get Help → Open Live Chat. May 10, 2024 - 17:27 UTC

March 14, 2024 16:10 UTC

WARN

about 2 hours

Ecwid Instant Sites connected to OpenSRS domains are not loading

See more
Start Time

March 14, 2024 16:10 UTC

Type WARN
Affected Components

Storefront

Checkout

Message

Ecwid Instant Sites connected to OpenSRS domains are not loading

Details

Identified - We are having issues with Ecwid Instant Sites connected to OpenSRS domains (domains bought via us in Ecwid admins) — they are not loading due to an OpenSRS incident. We're waiting for the fix and will keep you posted here — you can also check OpenSRS incident status via this link: ( SystemDNS Nameservers ).All your store data (products, orders, customer details, store settings, etc) is safe and intact. The Instant Sites will be up and running as usual once the issue is fixed.We are very sorry for this downtime. The next update is in 20 minutes.If you have any questions, please reach our Support team via email at support@ecwid.com. Premium users can contact us via Live Chat from Ecwid Dashboard > Get Help > Open Live Chat ( Screenshot ). Mar 14, 2024 - 16:07 UTC

March 12, 2024 06:05 UTC

WARN

10 minutes

Mobile burger menu icon doesn't work on New-gen Instant Site version

See more
Start Time

March 12, 2024 06:05 UTC

Type WARN
Affected Components

Storefront

Message

Mobile burger menu icon doesn't work on New-gen Instant Site version

Details

Investigating - This issue only affects those who use New-gen Instant Site. It doesn't affect the original Instant Site users or those who use Ecwid with their own Instant Site.Currently, the mobile menu button (burger menu) doesn't work. Please, make sure there are alternative ways to reach your site pages: https://support.ecwid.com/hc/en-us/articles/360020914939-Setting-up-your-Instant-Site-General-steps#-step-3--customize-site-contentWe are investigating this issue to fix it as soon as possible as this is our current priority.We are very sorry for this issue! We will be keeping you updated on this issue until it is fixed. We will try to undo the last updates to fix it - it will take about 1 hour. Mar 12, 2024 - 06:01 UTC

March 06, 2024 18:15 UTC

DOWN

about 6 hours

Some Ecwid (E-Series) storefronts and store components are temporarily unavailable

See more
Start Time

March 06, 2024 18:15 UTC

Type DOWN
Affected Components

Storefront

API

Admin

Message

Some Ecwid (E-Series) storefronts and store components are temporarily unavailable

Details

Update - We are continuing to investigate this issue. Mar 06, 2024 - 18:14 UTC

February 09, 2024 20:30 UTC

WARN

about 2 hours

Orders don't appear in Ecwid admin accounts and checkout page load slowly

See more
Start Time

February 09, 2024 20:30 UTC

Type WARN
Affected Components

Checkout

Admin

Message

Orders don't appear in Ecwid admin accounts and checkout page load slowly

Details

Investigating - Orders don't appear in Ecwid admin accounts and checkout page loads slowly in 25% of US stores. Although orders are saved in our databases, they're currently hidden on the webpage. Our developers are investigating the issue. Feb 09, 2024 - 20:19 UTC

2024-07-14 10:31:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-07-14 10:31:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-07-14 10:31:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-07-14 10:31:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-07-14 10:31:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Ecwid History

StatusGator has almost 4 years of Ecwid status history.

Ecwid Components and Services

View details of the current Ecwid status below.

Name

Status

Details

Ecwid Admin

UP See more

Ecwid API

UP See more

Ecwid Billing

UP See more

Ecwid Checkout

UP See more

Ecwid Storefront

UP See more

Ecwid Third-party services

UP See more

No outages or status changes in the last 24 hours

Ecwid status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Ecwid Outage and Status History

We've been monitoring Ecwid outages since August 20, 2020.
Here's the history of service outages we've observed from the Ecwid Status Page:

July 2024

June 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,960 status pages

About Our Ecwid Status Page Integration

Ecwid is an eCommerce solution that StatusGator has been monitoring since August 2020. Over the past almost 4 years, we have collected data on on more than 133 outages that affected Ecwid users. When Ecwid publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Ecwid to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Ecwid incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Ecwid is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Ecwid is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Ecwid posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ecwid enters a pre-planned maintenance window, keeping you up to date.

Since Ecwid publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Ecwid posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Ecwid has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Ecwid has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Ecwid Down?

Are you experiencing issues with Ecwid? Sign up to receive notifications when Ecwid publishes outages.

Ecwid Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,960 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Ecwid?

Sign up for StatusGator and see all historical information about Ecwid outages and performance issues. Get free, instant notifications when Ecwid goes down.

No outages or status changes in the last 24 hours

Ecwid status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Ecwid Outage and Status History

We've been monitoring Ecwid outages since August 20, 2020.
Here's the history of service outages we've observed from the Ecwid Status Page:

July 2024

June 2024

  • Up

  • Warn

  • Down

  • Maintenance