Is Ecwid Third-party services down?
Current Ecwid Third-party services status is UP

We checked the official Ecwid Third-party services Status Page 3 min. 40 sec. ago. Learn more
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Recent Ecwid Third-party services Outages and Issues

Follow the recent outages and downtime for Ecwid Third-party services in the table below.

Start Time

Type

Length

Message

Details

September 20, 2023 13:30 UTC

WARN

about 1 hour

Facebook connection error in Ecwid admins and product synchronization issue

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Start Time

September 20, 2023 13:30 UTC

Type WARN
Affected Components

Third-party services

Message

Facebook connection error in Ecwid admins and product synchronization issue

Details

Update - We are continuing to investigate this issue. Sep 20, 2023 - 13:25 UTC

August 28, 2023 18:10 UTC

DOWN

about 13 hours

Square accounts are disconnected from Ecwid stores

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Start Time

August 28, 2023 18:10 UTC

Type DOWN
Affected Components

Third-party services

Message

Square accounts are disconnected from Ecwid stores

Details

Identified - Square Payments has issues affecting our integration with Square Payments. The Square accounts are not accepting any transactions and Square accounts were disconnected from Ecwid stores with no ability to reconnect.We are very sorry about it and hope Square can fix it soon! You can check their Status Page here: https://www.issquareup.com/incidents/dl1zfwmmltss Aug 28, 2023 - 18:06 UTC

June 20, 2023 07:20 UTC

DOWN

about 3 hours

Ecwid by Lightspeed Chat support is not available for some users

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Start Time

June 20, 2023 07:20 UTC

Type DOWN
Affected Components

Third-party services

Admin

Message

Ecwid by Lightspeed Chat support is not available for some users

Details

Investigating - At the moment we experience issues with our support chats: some users may not be able to reach our agents.We're in contact with the Zendesk Support team (the service providing us with the Support tools).We are very sorry for this! At the moment you can send your questions to ec.support@lightspeedhq.com. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels are up and running. We'll post next update in 30 minutes. Jun 20, 2023 - 07:17 UTC

December 16, 2022 19:50 UTC

WARN

about 21 hours

Email notifications aren't delivered to some users due to an issue with the third-party service

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Start Time

December 16, 2022 19:50 UTC

Type WARN
Affected Components

Third-party services

Message

Email notifications aren't delivered to some users due to an issue with the third-party service

Details

Investigating - We are experiencing an issue that relates to the notification emails from our platform for some stores. As a result, some store owners and customers do not receive email notifications. For example, emails aren't received by some customers who try to log into their customer accounts through the Sign-in by link feature.This happens due to an issue on a third-party mailing server provider's side.Note: the issue doesn’t anyhow affect the stores data (orders, products, customers, etc.) and storefront - all your data is safe and your customers are able to place orders as usual. The issue only affects the email notifications.We are sorry for this issue to occur. Dec 16, 2022 - 19:49 UTC

November 01, 2022 01:00 UTC

WARN

about 2 hours

Email notifications aren't delivered to some users due to an issue with third-party service

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Start Time

November 01, 2022 01:00 UTC

Type WARN
Affected Components

Third-party services

Message

Email notifications aren't delivered to some users due to an issue with third-party service

Details

Investigating - We are experiencing an issue that relates to the notification emails from our platform for some stores. As a result, store owners and customers do not receive email notifications. For example, emails aren't received by some customers who try to log into their customer accounts through the Sign-in by link feature.This happens due to an issue on a third-party mailing server provider's side. We have already contacted them to make sure they fix it as soon as possible. All your data (products, orders, customer details, store settings, etc) is safe and intact.We are sorry for this downtime. Nov 01, 2022 - 00:57 UTC

2024-02-21 09:09:05 UTC UTC

STATUS

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2024-02-21 09:09:05 UTC UTC

STATUS

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2024-02-21 09:09:05 UTC UTC

STATUS

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2024-02-21 09:09:05 UTC UTC

STATUS

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2024-02-21 09:09:05 UTC UTC

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Sign Up for More Ecwid Third-party services History

StatusGator has over 3 years of Ecwid Third-party services status history.

No outages or status changes in the last 24 hours

Ecwid Third-party services status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Ecwid Third-party services Outage and Status History

We've been monitoring Ecwid Third-party services outages since August 20, 2020.
Here's the history of service outages we've observed from the Ecwid Third-party services Status Page:

February 2024

January 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our Ecwid Third-party services Status Page Integration

Ecwid Third-party services is an eCommerce solution that StatusGator has been monitoring since August 2020. Over the past over 3 years, we have collected data on on more than 125 outages that affected Ecwid Third-party services users. When Ecwid Third-party services publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Ecwid Third-party services to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Ecwid Third-party services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Ecwid Third-party services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Ecwid Third-party services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Ecwid Third-party services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ecwid Third-party services enters a pre-planned maintenance window, keeping you up to date.

Since Ecwid Third-party services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Ecwid Third-party services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Ecwid Third-party services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Ecwid Third-party services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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