Last checked from GoToConnect Contact Center official status page 17 sec. ago
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Report an issueThis chart represents GoToConnect Contact Center service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more GoToConnect Contact Center status data.
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We've been monitoring GoToConnect Contact Center outages since October 26, 2020. Here's the history of service outages we've observed from the GoToConnect Contact Center Status Page
Follow the recent outages and downtime for GoToConnect Contact Center in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
GoTo Connect - Application Issues
|
12h 45m |
Warn
|
|
|
GoTo Connect - Application Issues
|
5m |
Warn
|
|
|
GoTo Contact Center - Agent dashboard not reacting to status change
|
3h 5m |
Warn
|
|
|
P2 - Contact Center - Unable to access CC App.
|
20m |
Warn
|
|
|
P2 - GoTo Connect, GoTo Connect API , GoTo Contact Center - Agent experience, voice admin and analytics
|
35m |
Warn
|
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Features covering most of your needs in monitoring and communicating outages or downtime.
StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
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StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeGoToConnect Contact Center is a Communications solution that StatusGator has been monitoring since October 2020. Over the past about 4 years, we have collected data on on more than 373 outages that affected GoToConnect Contact Center users. When GoToConnect Contact Center publishes downtime on their status page, they do so across 54 components and 10 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 100 StatusGator users monitor GoToConnect Contact Center to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular communications services monitored on our platform. We've sent more than 1,900 notifications to our users about GoToConnect Contact Center incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If GoToConnect Contact Center is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when GoToConnect Contact Center is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
GoToConnect Contact Center posts separate notifications for planned maintenance work. StatusGator will notify subscribers when GoToConnect Contact Center enters a pre-planned maintenance window, keeping you up to date.
When GoToConnect Contact Center posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When GoToConnect Contact Center has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because GoToConnect Contact Center has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for GoToConnect Contact Center outages by signing up now!
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