Is Khoros APAC Hosted Care down?
Current Khoros APAC Hosted Care status is UP

We checked the official Khoros APAC Hosted Care Status Page 2 min. 23 sec. ago. Learn more
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Recent Khoros APAC Hosted Care Outages and Issues

Follow the recent outages and downtime for Khoros APAC Hosted Care in the table below.

Start Time

Type

Length

Message

Details

March 12, 2024 01:57 UTC

WARN

5 minutes

[Care] Disruptions in Care messaging channels

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Start Time

March 12, 2024 01:57 UTC

Type WARN
Affected Components

Khoros Care - APAC Hosted Care

Khoros Care - EU Hosted Care

Khoros Care - US Hosted Care

Message

[Care] Disruptions in Care messaging channels

Details

Investigating - Khoros Care experienced major disruptions from 04:50 PM to 5:30 PM EST, affecting all the care messaging channels. The issue stands resolved now. Mar 11, 2024 - 20:56 CDT

September 27, 2023 09:17 UTC

WARN

6 months

[Care-Analytics] Analytics data export download failing with code 500

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Start Time

September 27, 2023 09:17 UTC

Type WARN
Affected Components

Khoros Care - EU Hosted Care

Khoros Care - APAC Hosted Care

Khoros Care - Analytics

Message

[Care-Analytics] Analytics data export download failing with code 500

Details

Update - We will continue to investigate the issue and update you as more information is available. Sep 27, 2023 - 04:15 CDT

September 27, 2023 05:22 UTC

WARN

about 4 hours

[Care-Analytics] Analytics, data export download, failing with code 500

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Start Time

September 27, 2023 05:22 UTC

Type WARN
Affected Components

Khoros Care - APAC Hosted Care

Khoros Care - EU Hosted Care

Message

[Care-Analytics] Analytics, data export download, failing with code 500

Details

Investigating - We are experiencing an issue while exporting analytics data via Khoros Care. As a result, agents may observe exports not appearing for any work queues.This issue only affects APAC & EMEA customers, with no impact on AMER customers.Our engineering team is aware of the issue, and we will keep you updated with the progress as available. Sep 27, 2023 - 00:19 CDT

August 27, 2021 12:37 UTC

WARN

about 2 years

[Khoros - Care] Performance/Slowness issues for EMEA customers

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Start Time

August 27, 2021 12:37 UTC

Type WARN
Affected Components

Khoros Care - US Hosted Care

Khoros Care - APAC Hosted Care

Message

[Khoros - Care] Performance/Slowness issues for EMEA customers

Details

Identified - Khoros Engineering investigated the issue and found that the issue is limited to EMEA customers and there is no impact to APAC & US customers.Khoros Engineering has already identified the cause of the issue and working to restore the services. We will update you as soon we have more information. Aug 27, 07:34 CDT

August 27, 2021 11:07 UTC

WARN

about 2 hours

[Khoros - Care] Care Performance/Slowness Issues

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Start Time

August 27, 2021 11:07 UTC

Type WARN
Affected Components

Khoros Care - US Hosted Care

Khoros Care - APAC Hosted Care

Khoros Care - EU Hosted Care

Message

[Khoros - Care] Care Performance/Slowness Issues

Details

Investigating - Customers are experiencing performance issues (slowness) on Care. Initial reports point out the difficulty in claiming and responding to conversations. We are investigating the problem. Aug 27, 06:05 CDT

No outages or status changes in the last 24 hours

Khoros APAC Hosted Care status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Khoros APAC Hosted Care Outage and Status History

We've been monitoring Khoros APAC Hosted Care outages since May 23, 2020.
Here's the history of service outages we've observed from the Khoros APAC Hosted Care Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Khoros APAC Hosted Care Status Page Integration

Khoros APAC Hosted Care is a CRM solution that StatusGator has been monitoring since May 2020. Over the past almost 4 years, we have collected data on on more than 822 outages that affected Khoros APAC Hosted Care users. When Khoros APAC Hosted Care publishes downtime on their status page, they do so across 55 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Khoros APAC Hosted Care to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Khoros APAC Hosted Care incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Khoros APAC Hosted Care is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Khoros APAC Hosted Care is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Khoros APAC Hosted Care posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Khoros APAC Hosted Care enters a pre-planned maintenance window, keeping you up to date.

Since Khoros APAC Hosted Care publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Khoros APAC Hosted Care posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Khoros APAC Hosted Care has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Khoros APAC Hosted Care has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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