Is Khoros Down?
Current Khoros Status: warn

Status History

We've been monitoring Khoros since May 23, 2020. Here's the history of service outages we've observed from the Khoros status page:

Recent Khoros Outages and Issues

Follow the recent outages and downtime for Khoros in the table below.

Start Time Type Length Message Details
October 16, 2020 19:07 UTC WARN ongoing [Khoros Marketing] - Twitter accounts de-authenticate when publishing asterisk Investigating - We are currently investigating an issue where publishing any message containing a...
October 16, 2020 01:42 UTC WARN about 11 hours [Khoros Marketing & Care ] -Users may experience problems ingesting or publishing content to Twitter. Monitoring - Twitter has fixed the issue and things appear to have returned to normal. We are con...
October 15, 2020 22:47 UTC DOWN about 3 hours [Khoros Marketing & Care ] -Users may experience problems ingesting or publishing content to Twitter. Update - Twitter is currently experiencing irregularity in API service and we will continue to mo...
October 14, 2020 17:07 UTC WARN 1 day Partially Degraded Service
October 13, 2020 08:42 UTC WARN about 1 hour [Khoros Stage Communities] AWS hosted stage communities are not accessible Investigating - We are currently investigating an issue with the stage communities hosted on AWS ...
October 12, 2020 14:17 UTC WARN about 3 hours [ Khoros Marketing ] - Reports failing to export as PDF Investigating - We identified an issue with our marketing reports failing to export as PDF. Our t...
October 06, 2020 16:12 UTC WARN 1 day [ Khoros Marketing - Analytics ] Missing data & slow performance in dashboard reports Investigating - Khoros team identified a performance degradation in Marketing Dashboard Reports. ...
September 17, 2020 16:37 UTC WARN about 1 hour [Khoros Care] - Delay in ingestion Investigating - Khoros Engineering has identified an issue with delays in incoming conversations....
September 16, 2020 18:32 UTC WARN about 1 hour [Khoros Marketing] Navigation Error Identified - Some users may have seen an option in the navigation dropdown that does not function...
September 11, 2020 19:32 UTC DOWN about 2 hours [ Khoros Marketing ] : Care Module unavailable Investigating - Our dev team is investigating an issue within the Marketing environment which is ...

Supported Features

We support the following features in our integration with the Khoros status page:

  • Down Notifications

    If Khoros is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Khoros is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Khoros posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Khoros enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Khoros publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Khoros posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Khoros has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Khoros has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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Is Khoros down today?

According to its status page Khoros is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Khoros is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Khoros is having issues?

There are two main options: You can check the Khoros status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Khoros status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Khoros status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Khoros customer support while checking everything on your side. You can also try Tweeting at them via @Khoros on Twitter. Or visit their official status page or website:

Khoros Down?

Are you experiencing issues with Khoros? Please share your issues below and let others know. Sign up above to receive notifications when Khoros published outages.

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