Is Kickserve Customer Center down?
Current Kickserve Customer Center status is UP

We checked the official Kickserve Customer Center Status Page 2 min. 34 sec. ago. Learn more
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Recent Kickserve Customer Center Outages and Issues

Follow the recent outages and downtime for Kickserve Customer Center in the table below.

Start Time

Type

Length

Message

Details

December 18, 2022 02:01 UTC

MAINT

about 2 hours

Database upgrades and maintenance

See more
Start Time

December 18, 2022 02:01 UTC

Type MAINT
Affected Components

Online Payments - Stripe Checkout.js

Email Notifications

Online Payments - Stripe API

Web Application (app.kickserv.com)

Customer Center

Public Site (kickserv.com)

Search

QuickBooks Online Sync

QuickBooks Desktop Sync

Text Notifications

Mobile API

Amazon Web Services

iOS App

Android App

Message

Database upgrades and maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 17, 2022 - 20:00 CST

March 14, 2022 15:31 UTC

WARN

about 3 hours

Inbound email replies are not being received

See more
Start Time

March 14, 2022 15:31 UTC

Type WARN
Affected Components

Customer Center

Web Application (kickservapp.com)

Message

Inbound email replies are not being received

Details

Investigating - We are investigating an issue which is preventing email replies from being received by the Kickserv web application. We hope to have it resolved shortly. Until we do, if you are awaiting a reply from a customer, you may want to follow up with them by phone or separate email. We'll update you when we have more information. Mar 14, 10:29 CDT

February 18, 2022 21:26 UTC

WARN

6 days

kck.sv links are not resolving

See more
Start Time

February 18, 2022 21:26 UTC

Type WARN
Affected Components

Text Notifications

Customer Center

Message

kck.sv links are not resolving

Details

Investigating - We are seeing DNS problems resolving web URLs created by our link shortening service. These URLs start with kck.sv and are used by our text messaging service and a few other areas of our web application. We are investigating now. In the meantime, if your customers are having problems viewing payment requests, you can send them a link to the Customer Center by visiting the customer's screen in Kickserv, selecting the Overview tab, and scrolling to the Customer Center section. Thanks for bearing with us while we sort this out. Feb 18, 13:26 PST

January 01, 2022 03:01 UTC

MAINT

20 minutes

Database upgrades and maintenance

See more
Start Time

January 01, 2022 03:01 UTC

Type MAINT
Affected Components

Customer Center

Web Application (kickservapp.com)

Public Site (kickserv.com)

Search

QuickBooks Online Sync

Text Notifications

Email Notifications

Mobile API

In-app Support

iOS App

Android App

QuickBooks Desktop Sync

Message

Database upgrades and maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 31, 19:00 PST

November 25, 2020 18:26 UTC

DOWN

about 1 year

Infrastructure issues

See more
Start Time

November 25, 2020 18:26 UTC

Type DOWN
Affected Components

In-app Support

QuickBooks Online Sync

QuickBooks Desktop Sync

Mobile API

Email Notifications

Android App

Customer Center

iOS App

Web Application (kickservapp.com)

Message

Infrastructure issues

Details

Monitoring - AWS is still having trouble, but in the meantime, we have restored service. Please let us know of any ongoing availability issues. Your data is safe: https://www.kickserv.com/security/ Nov 25, 10:24 PST

2023-07-16 09:37:43 UTC UTC

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2023-07-16 09:37:43 UTC UTC

STATUS

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2023-07-16 09:37:43 UTC UTC

STATUS

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2023-07-16 09:37:43 UTC UTC

STATUS

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2023-07-16 09:37:43 UTC UTC

STATUS

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Sign Up for More Kickserve Customer Center History

StatusGator has almost 5 years of Kickserve Customer Center status history.

No outages or status changes in the last 24 hours

Kickserve Customer Center status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kickserve Customer Center Outage and Status History

We've been monitoring Kickserve Customer Center outages since October 15, 2018.
Here's the history of service outages we've observed from the Kickserve Customer Center Status Page:

July 2023

June 2023

May 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,850 status pages

About Our Kickserve QuickBooks Desktop Sync Status Page Integration

Kickserve QuickBooks Desktop Sync is an Identity Management and Project Management solution that StatusGator has been monitoring since October 2018. Over the past almost 5 years, we have collected data on on more than 141 outages that affected Kickserve QuickBooks Desktop Sync users. When Kickserve QuickBooks Desktop Sync publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Kickserve QuickBooks Desktop Sync to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Kickserve QuickBooks Desktop Sync is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kickserve QuickBooks Desktop Sync is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kickserve QuickBooks Desktop Sync posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kickserve QuickBooks Desktop Sync enters a pre-planned maintenance window, keeping you up to date.

Since Kickserve QuickBooks Desktop Sync publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kickserve QuickBooks Desktop Sync posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kickserve QuickBooks Desktop Sync has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kickserve QuickBooks Desktop Sync has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Kickserve Customer Center down today?

According to its status page Kickserve Customer Center is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Kickserve Customer Center is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Kickserve Customer Center is having issues?

There are two main options: You can check the Kickserve Customer Center status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Kickserve Customer Center status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Kickserve Customer Center status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Kickserve Customer Center customer support while checking everything on your side. You can also try Tweeting at them via @kickserv on Twitter. Or visit their official status page or website:

Where do you get the official Kickserve Customer Center status?

We use the official Kickserve Customer Center status page. Here are links to their status page and other helpful links.

Kickserve Customer Center Down?

Are you experiencing issues with Kickserve Customer Center? Sign up to receive notifications when Kickserve Customer Center publishes outages.

Kickserve Customer Center Down or not working? Never be taken by surprise again.

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