Is Kickserve Down?
Current Kickserve Status: up

Status History

We've been monitoring Kickserve since October 15, 2018. Here's the history of service outages we've observed from the Kickserve status page:

Recent Kickserve Outages and Issues

Follow the recent outages and downtime for Kickserve in the table below.

Start Time Type Length Message Details
September 21, 2020 13:46 UTC WARN about 2 hours In-app support issues Update - We are continuing to investigate this issue. Sep 21, 06:43 PDT
July 14, 2020 17:46 UTC DOWN 10 minutes Unexpected downtime Investigating - We’re investigating an issue with the availability of the Kickserv web applicatio...
June 06, 2020 01:01 UTC MAINTENANCE about 1 hour Upcoming database upgrades In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 23, 2020 08:01 UTC MAINTENANCE 40 minutes Experiencing Issues with In-app Support
May 11, 2020 18:16 UTC WARN 3 days Employee reminders in the mobile app Investigating - We're looking into reports of the mobile app (version 3.8) hanging when an employ...
May 02, 2020 00:01 UTC MAINTENANCE 2 days Minor data cleanup In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
March 14, 2020 13:56 UTC WARN about 2 months Google Calendar connection issues Monitoring - Our Google Calendar integration has been reviewed by Google and should be working no...
January 17, 2020 14:52 UTC MAINTENANCE about 2 months jonathan@kickserv.com Update - You can continue to view help articles and send support requests by chat, but Kickserv s...
December 20, 2019 20:21 UTC WARN about 4 hours Live mobile tracking Identified - The location tracking issue appears to be related to a misconfigured server. Stand b...
December 18, 2019 15:41 UTC WARN about 5 hours Estimates & invoice CC recipients Identified - We've identified the issue with CC recipients and will be deploying a fix shortly. D...

Supported Features

We support the following features in our integration with the Kickserve status page:

  • Down Notifications

    If Kickserve is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Kickserve is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Kickserve posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kickserve enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Kickserve publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Kickserve posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Kickserve has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Kickserve has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Kickserve down today?

According to its status page Kickserve is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Kickserve is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Kickserve is having issues?

There are two main options: You can check the Kickserve status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Kickserve status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Kickserve status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Kickserve customer support while checking everything on your side. You can also try Tweeting at them via @kickserv on Twitter. Or visit their official status page or website:

Kickserve Down?

Are you experiencing issues with Kickserve? Please share your issues below and let others know. Sign up above to receive notifications when Kickserve published outages.

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