Is Nexcess Customer Portal down?
Current Nexcess Customer Portal status is UP

We checked the official Nexcess Customer Portal Status Page 4 min. 51 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Nexcess Customer Portal Outages and Issues

Follow the recent outages and downtime for Nexcess Customer Portal in the table below.

Start Time

Type

Length

Message

Details

February 24, 2023 20:19 UTC

WARN

1 day

Website and Service Provisioning Disruption

See more
Start Time

February 24, 2023 20:19 UTC

Type WARN
Affected Components

Customer Portal

Message

Website and Service Provisioning Disruption

Details

Identified - Our Developers have identified an issue impairing the provisioning of new sites and services through our customer portal. A change to correct the problem is in review at this time. We apologize for any inconvenience or disruption in workflow this may have created. Our team can be reached via email at support@nexcess.net, through the customer portal (https://my.nexcess.net) via ticket or chat, or by calling toll-free at 866-639-2377 or +1-517-322-0434 (international). Feb 24, 2023 - 15:18 EST

November 11, 2022 03:04 UTC

MAINT

about 1 hour

Nexcess Portal and Internal Tool Updates

See more
Start Time

November 11, 2022 03:04 UTC

Type MAINT
Affected Components

Customer Portal

Message

Nexcess Portal and Internal Tool Updates

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 2022 - 22:00 EST

November 03, 2022 22:34 UTC

WARN

about 1 hour

Nexcess customer portal degraded

See more
Start Time

November 03, 2022 22:34 UTC

Type WARN
Affected Components

Customer Portal

Message

Nexcess customer portal degraded

Details

Investigating - We have identified an issue impacting the stability of the Nexcess customer portal/dashboard. Our engineers are currently looking into this. Thank you for your patience. As we have updates we will post them here. If you have any questions feel free to reach out to our support at 1-866-639-2377 or support@nexcess.net. Nov 03, 2022 - 18:34 EDT

No outages or status changes in the last 24 hours

Nexcess Customer Portal status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Nexcess Customer Portal Outage and Status History

We've been monitoring Nexcess Customer Portal outages since October 6, 2022.
Here's the history of service outages we've observed from the Nexcess Customer Portal Status Page:

July 2023

June 2023

May 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,850 status pages

About Our Nexcess InterWorx Control Panel Status Page Integration

Nexcess InterWorx Control Panel is a Hosting and Web Hosting solution that StatusGator has been monitoring since October 2022. Over the past 12 months, we have collected data on on more than 305 outages that affected Nexcess InterWorx Control Panel users. When Nexcess InterWorx Control Panel publishes downtime on their status page, they do so across 36 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Nexcess InterWorx Control Panel to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Nexcess InterWorx Control Panel is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Nexcess InterWorx Control Panel is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Nexcess InterWorx Control Panel posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Nexcess InterWorx Control Panel enters a pre-planned maintenance window, keeping you up to date.

Since Nexcess InterWorx Control Panel publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Nexcess InterWorx Control Panel posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Nexcess InterWorx Control Panel has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Nexcess InterWorx Control Panel has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Nexcess Customer Portal down today?

According to its status page Nexcess Customer Portal is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Nexcess Customer Portal is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Nexcess Customer Portal is having issues?

There are two main options: You can check the Nexcess Customer Portal status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Nexcess Customer Portal status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Nexcess Customer Portal status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Nexcess Customer Portal customer support while checking everything on your side. You can also try Tweeting at them via @nexcess on Twitter. Or visit their official status page or website:

Where do you get the official Nexcess Customer Portal status?

We use the official Nexcess Customer Portal status page. Here are links to their status page and other helpful links.

Nexcess Customer Portal Down?

Are you experiencing issues with Nexcess Customer Portal? Sign up to receive notifications when Nexcess Customer Portal publishes outages.

Nexcess Customer Portal Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,850 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Nexcess Customer Portal?

Sign up for StatusGator and see all historical information about Nexcess Customer Portal outages and performance issues. Get free, instant notifications when Nexcess Customer Portal goes down.