Is Nexcess down?
Current Nexcess status is MAINTENANCE

We checked the official Nexcess Status Page 1 min. 58 sec. ago. Learn more
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Recent Nexcess Outages and Issues

Follow the recent outages and downtime for Nexcess in the table below.

Start Time

Type

Length

Message

Details

November 24, 2023 17:54 UTC

MAINT

ongoing

Network Service Interruption, Subset of Physical Server Clusters, US-Midwest-1

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Start Time

November 24, 2023 17:54 UTC

Type MAINT
Affected Components

Data Centers & Network - Southfield, MI (MEL)

Message

Network Service Interruption, Subset of Physical Server Clusters, US-Midwest-1

Details

Monitoring - The network service interruption has been resolved at this time and all customer websites should be loading. Network and Systems Engineering teams are actively monitoring the environment. We'll provide a further update shortly. Our support team is on standby if further issues are experienced. You can connect with us through the following channels:- Live Chat via Customer Portal: https://my.nexcess.net/- Email: support@nexcess.net- Phone: 1-866-639-2377, 1-313-279-0722 (international). Nov 24, 2023 - 12:54 EST

November 24, 2023 16:34 UTC

WARN

about 1 hour

Network Service Interruption, Subset of Physical Server Clusters, US-Midwest-1

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Start Time

November 24, 2023 16:34 UTC

Type WARN
Affected Components

Nexcess Cloud - uk-south-2

Message

Network Service Interruption, Subset of Physical Server Clusters, US-Midwest-1

Details

Investigating - We are aware of a Network service interruption affecting a subset of customers with physical server clusters in our us-midwest-1 data center. Nexcess Network Engineers have been engaged and are working to restore service as quickly as possible. Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:- Live Chat via Customer Portal: https://my.nexcess.net/- Email: support@nexcess.net- Phone: 1-866-639-2377, 1-313-279-0722 (international).We appreciate your understanding and patience as we work to restore service. Thank you for your continued support. Nov 24, 2023 - 11:16 EST

November 24, 2023 16:19 UTC

WARN

15 minutes

Network Service Interruption, Subset of Physical Server Clusters, US-Midwest-1

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Start Time

November 24, 2023 16:19 UTC

Type WARN
Affected Components

Data Centers & Network - Southfield, MI (MEL)

Message

Network Service Interruption, Subset of Physical Server Clusters, US-Midwest-1

Details

Investigating - We are aware of a Network service interruption affecting a subset of customers with physical server clusters in our us-midwest-1 data center. Nexcess Network Engineers have been engaged and are working to restore service as quickly as possible. Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:- Live Chat via Customer Portal: https://my.nexcess.net/- Email: support@nexcess.net- Phone: 1-866-639-2377, 1-313-279-0722 (international).We appreciate your understanding and patience as we work to restore service. Thank you for your continued support. Nov 24, 2023 - 11:16 EST

November 23, 2023 22:44 UTC

WARN

about 18 hours

Intermittent network issues in uk-south-2

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Start Time

November 23, 2023 22:44 UTC

Type WARN
Affected Components

Nexcess Cloud - uk-south-2

Message

Intermittent network issues in uk-south-2

Details

Investigating - The network supporting the cloudhosts in our uk-south-2 datacenter is encountering intermittent issues resulting in some services periodically becoming unavailable. Our engineers are working to identify the source of these issues and work on a resolution. We appreciate your patience as our teams look into this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international) Nov 23, 2023 - 17:44 EST

November 22, 2023 18:04 UTC

MAINT

1 day

Visual Comparison Updater offline for Black Friday/Cyber Monday period

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Start Time

November 22, 2023 18:04 UTC

Type MAINT
Affected Components

Managed Wordpress - Wordpress Plugin Updates via Visual Compare

Message

Visual Comparison Updater offline for Black Friday/Cyber Monday period

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 22, 2023 - 13:00 EST

2023-11-26 01:05:54 UTC UTC

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2023-11-26 01:05:54 UTC UTC

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2023-11-26 01:05:54 UTC UTC

STATUS

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2023-11-26 01:05:54 UTC UTC

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2023-11-26 01:05:54 UTC UTC

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StatusGator has about 1 year of Nexcess status history.

Nexcess Components and Services

View details of the current Nexcess status below.

Name

Status

Details

Nexcess Amsterdam, NL (AMS)

UP See more

Nexcess au-south-1

UP See more

Nexcess Chats

UP See more

Nexcess Cluster / NFS

UP See more

Nexcess Customer Portal

UP See more

Nexcess Dearborn, MI (OTR)

UP See more

Nexcess DNS

UP See more

Nexcess Email

UP See more

Nexcess Global DNS

UP See more

Nexcess Help Center

UP See more

Nexcess InterWorx Control Panel

UP See more

Nexcess Lansing, MI (DC3)

UP See more

Nexcess Miami, FL (MIA)

UP See more

Nexcess MySQL

UP See more

Nexcess nl-west-1

UP See more

Nexcess Phones

UP See more

Nexcess Platform Updates / Other

UP See more

Nexcess Safe Harbor Updates

UP See more

Nexcess San Jose, CA (SJC)

UP See more

Nexcess Southfield, MI (MEL)

UP See more

Nexcess SSH/FTP

UP See more

Nexcess Surrey, UK (LHR)

UP See more

Nexcess Sydney, AU (SYD)

UP See more

Nexcess Tickets

UP See more

Nexcess uk-south-2

UP See more

Nexcess us-midwest-1

UP See more

Nexcess us-midwest-2

UP See more

Nexcess us-west-1

UP See more

Nexcess Web Services

UP See more

Nexcess West Sussex, UK (LGW)

UP See more

Nexcess Wordpress Core Updates

UP See more

Nexcess Wordpress Plugin Updates via Visual Compare

MAINT See more

No outages or status changes in the last 24 hours

Nexcess status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,880 status pages

About Our Nexcess Global DNS Status Page Integration

Nexcess Global DNS is a Hosting and Web Hosting solution that StatusGator has been monitoring since October 2022. Over the past about 1 year, we have collected data on on more than 343 outages that affected Nexcess Global DNS users. When Nexcess Global DNS publishes downtime on their status page, they do so across 38 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Nexcess Global DNS to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Nexcess Global DNS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Nexcess Global DNS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Nexcess Global DNS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Nexcess Global DNS enters a pre-planned maintenance window, keeping you up to date.

Since Nexcess Global DNS publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Nexcess Global DNS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Nexcess Global DNS has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Nexcess Global DNS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Nexcess down today?

According to its status page Nexcess is currently maintenance. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Nexcess is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Nexcess is having issues?

There are two main options: You can check the Nexcess status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Nexcess status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Nexcess status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Nexcess customer support while checking everything on your side. You can also try Tweeting at them via @nexcess on Twitter. Or visit their official status page or website:

Where do you get the official Nexcess status?

We use the official Nexcess status page. Here are links to their status page and other helpful links.

Nexcess Down?

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