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Current Nexcess status is UP

We checked the official Nexcess Status Page 3 min. 58 sec. ago. Learn more
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Recent Nexcess Outages and Issues

Follow the recent outages and downtime for Nexcess in the table below.

Start Time

Type

Length

Message

Details

April 19, 2024 18:48 UTC

WARN

about 1 hour

DDoS on cloudhost-3835690.uk-south-2.nxcli.net

See more
Start Time

April 19, 2024 18:48 UTC

Type WARN
Affected Components

Nexcess Cloud - uk-south-2

Message

DDoS on cloudhost-3835690.uk-south-2.nxcli.net

Details

Investigating - We have identified a distributed denial of service attack (DDos) on cloudhost-3835690.uk-south-2.nxcli.net. Systems and Network teams are engaged and working to restore service as quickly as possible. We will provide another update as soon as more information becomes available.We appreciate your patience as work to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international). Apr 19, 2024 - 14:40 EDT

April 19, 2024 16:34 UTC

WARN

about 2 hours

Network issues impacting cloudhosts in uk-south-2

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Start Time

April 19, 2024 16:34 UTC

Type WARN
Affected Components

Nexcess Cloud - uk-south-2

Message

Network issues impacting cloudhosts in uk-south-2

Details

Investigating - Our UK-south-2 datacenter's cloudhost network is experiencing intermittent problems, causing occasional service disruptions. Our team is investigating the cause and is actively working on a solution.We appreciate your patience as our teams look into this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international) Apr 19, 2024 - 12:32 EDT

April 18, 2024 13:04 UTC

WARN

about 1 hour

Server Disruption after Nginx Upgrade

See more
Start Time

April 18, 2024 13:04 UTC

Type WARN
Affected Components

Platform Operations - Web Services

Message

Server Disruption after Nginx Upgrade

Details

Identified - Our team has identified a sub set of cloudhosts that may be disrupted after performing upgrades to the nginx web server. Customers may see a "Welcome to Nginx" splash page in place of their sites.Engineers will be ensuring that service is restarted on our fleet for any remaining or affected cloudhosts. You may contact support if you see that splash page to have us restart those services as well.We appreciate your patience as our Engineering teams work to maintain the stability of our platform. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international). Apr 18, 2024 - 09:01 EDT

April 16, 2024 01:04 UTC

MAINT

about 1 hour

Web Server Maintenance, US-MIDWEST-2

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Start Time

April 16, 2024 01:04 UTC

Type MAINT
Affected Components

Nexcess Cloud - us-midwest-2

Message

Web Server Maintenance, US-MIDWEST-2

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 15, 2024 - 21:00 EDT

April 11, 2024 02:04 UTC

WARN

about 11 hours

DDoS on cloudhost-2936612.us-west-1.nxcli.net

See more
Start Time

April 11, 2024 02:04 UTC

Type WARN
Affected Components

Nexcess Cloud - us-west-1

Message

DDoS on cloudhost-2936612.us-west-1.nxcli.net

Details

Update - The attack is still ongoing however we have added extra mitigation to reduce the attack and are continuing to monitor.We appreciate your patience as our Networking teams work on mitigating the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international). Apr 08, 2024 - 16:07 EDT

2024-04-20 11:48:45 UTC UTC

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2024-04-20 11:48:45 UTC UTC

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2024-04-20 11:48:45 UTC UTC

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2024-04-20 11:48:45 UTC UTC

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2024-04-20 11:48:45 UTC UTC

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StatusGator has over 1 year of Nexcess status history.

Nexcess Components and Services

View details of the current Nexcess status below.

Name

Status

Details

Nexcess Amsterdam, NL (AMS)

UP See more

Nexcess au-south-1

UP See more

Nexcess Chats

UP See more

Nexcess Cluster / NFS

UP See more

Nexcess Customer Portal

UP See more

Nexcess Dearborn, MI (OTR)

UP See more

Nexcess DNS

UP See more

Nexcess Email

UP See more

Nexcess Global DNS

UP See more

Nexcess Help Center

UP See more

Nexcess InterWorx Control Panel

UP See more

Nexcess Lansing, MI (DC3)

UP See more

Nexcess Miami, FL (MIA)

UP See more

Nexcess MySQL

UP See more

Nexcess nl-west-1

UP See more

Nexcess Phones

UP See more

Nexcess Platform Updates / Other

UP See more

Nexcess Safe Harbor Updates

UP See more

Nexcess San Jose, CA (SJC)

UP See more

Nexcess Southfield, MI (MEL)

UP See more

Nexcess SSH/FTP

UP See more

Nexcess Surrey, UK (LHR)

UP See more

Nexcess Sydney, AU (SYD)

UP See more

Nexcess Tickets

UP See more

Nexcess uk-south-2

UP See more

Nexcess us-midwest-1

UP See more

Nexcess us-midwest-2

UP See more

Nexcess us-west-1

UP See more

Nexcess Web Services

UP See more

Nexcess West Sussex, UK (LGW)

UP See more

Nexcess Wordpress Core Updates

UP See more

Nexcess Wordpress Plugin Updates via Visual Compare

UP See more

2 status changes in the last 24 hours

Nexcess status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 21 hours

  • Warn: 3 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our Nexcess Status Page Integration

Nexcess is a Hosting and Web Hosting solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 427 outages that affected Nexcess users. When Nexcess publishes downtime on their status page, they do so across 38 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Nexcess to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Nexcess is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Nexcess is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Nexcess posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Nexcess enters a pre-planned maintenance window, keeping you up to date.

Since Nexcess publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Nexcess posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Nexcess has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Nexcess has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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