Is Pantheon Support Chat down?
Current Pantheon Support Chat status is UP

We checked the official Pantheon Support Chat Status Page 3 min. 12 sec. ago. Learn more
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Recent Pantheon Support Chat Outages and Issues

Follow the recent outages and downtime for Pantheon Support Chat in the table below.

Start Time

Type

Length

Message

Details

March 05, 2024 17:06 UTC

WARN

about 2 hours

Intermittent Dashboard errors

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Start Time

March 05, 2024 17:06 UTC

Type WARN
Affected Components

Dashboard

Support Chat

Message

Intermittent Dashboard errors

Details

Investigating - Internal monitoring has detected multiple issues affecting the Dashboard, leading to performance and loading difficulties. We are actively investigating this at the highest priority and will update as soon as we have more information.For urgent issues please open a ticket or chat, or if you are unable to access the dashboard you may email support@pantheon.io Mar 05, 2024 - 09:02 PST

February 28, 2024 22:20 UTC

WARN

25 minutes

Support chat is currently unavailable

See more
Start Time

February 28, 2024 22:20 UTC

Type WARN
Affected Components

Support Chat

Message

Support chat is currently unavailable

Details

Update - We are continuing to investigate this issue. Chat response times may be delayed.For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard. Feb 28, 2024 - 14:20 PST

February 22, 2024 09:05 UTC

WARN

about 2 hours

Support chat is currently unavailable

See more
Start Time

February 22, 2024 09:05 UTC

Type WARN
Affected Components

Support Chat

Message

Support chat is currently unavailable

Details

Investigating - We are experiencing an outage with our support chat system and we are currently investigating the issue.For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard. Feb 22, 2024 - 01:03 PST

October 12, 2023 15:35 UTC

WARN

4 months

Support chat is currently unavailable

See more
Start Time

October 12, 2023 15:35 UTC

Type WARN
Affected Components

Support Chat

Message

Support chat is currently unavailable

Details

Monitoring - A fix has been implemented and we are monitoring the results. Oct 12, 2023 - 08:32 PDT

October 12, 2023 14:35 UTC

WARN

about 1 hour

Support chat is currently unavailable

See more
Start Time

October 12, 2023 14:35 UTC

Type WARN
Affected Components

Support Chat

Message

Support chat is currently unavailable

Details

Investigating - We are experiencing an outage with our support chat system and we are currently investigating the issue.For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard. Oct 12, 2023 - 07:31 PDT

2024-04-11 00:29:29 UTC UTC

STATUS

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2024-04-11 00:29:29 UTC UTC

STATUS

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2024-04-11 00:29:29 UTC UTC

STATUS

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2024-04-11 00:29:29 UTC UTC

STATUS

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2024-04-11 00:29:29 UTC UTC

STATUS

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Sign Up for More Pantheon Support Chat History

StatusGator has about 8 years of Pantheon Support Chat status history.

No outages or status changes in the last 24 hours

Pantheon Support Chat status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Pantheon Support Chat Outage and Status History

We've been monitoring Pantheon Support Chat outages since February 3, 2016.
Here's the history of service outages we've observed from the Pantheon Support Chat Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Pantheon Support Chat Status Page Integration

Pantheon Support Chat is a Hosting and Web Hosting solution that StatusGator has been monitoring since February 2016. Over the past about 8 years, we have collected data on on more than 1,191 outages that affected Pantheon Support Chat users. When Pantheon Support Chat publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Pantheon Support Chat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular hosting services monitored on our platform. We've sent more than 8,600 notifications to our users about Pantheon Support Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Pantheon Support Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Pantheon Support Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Pantheon Support Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pantheon Support Chat enters a pre-planned maintenance window, keeping you up to date.

Since Pantheon Support Chat publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Pantheon Support Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Pantheon Support Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Pantheon Support Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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