Is Pantheon Down?
Current Pantheon Status: up

Status History

We've been monitoring Pantheon since February 3, 2016. Here's the history of service outages we've observed from the Pantheon status page:

Recent Pantheon Outages and Issues

Follow the recent outages and downtime for Pantheon in the table below.

Start Time Type Length Message Details
September 24, 2020 15:55 UTC WARN about 2 hours Infrastructure Issue Affecting Customer Sites Investigating - We are addressing an infrastructure failure that is affecting a small portion of ...
September 15, 2020 17:40 UTC WARN 40 minutes Infrastructure Issue Affecting Customer Sites Update - We are continuing to work on a fix for this issue. Sep 15, 10:38 PDT
September 03, 2020 09:30 UTC MAINTENANCE 20 minutes Experiencing Issues with Support Chat
September 01, 2020 15:45 UTC WARN about 1 hour Experiencing Issues with Support Chat
August 11, 2020 14:40 UTC WARN about 4 hours Default PHP Version Investigating - We are currently investigating this issue. Aug 11, 07:39 PDT
August 07, 2020 19:30 UTC WARN about 2 hours Experiencing Issues with Support Chat
August 04, 2020 08:55 UTC WARN about 1 hour Issue related to SFTP changes Investigating - We are currently investigating an issue regarding SFTP changes not being detected...
July 31, 2020 03:20 UTC WARN about 1 hour Database endpoint down Investigating - We are investigating a failed database endpoint. Jul 30, 20:17 PDT
July 29, 2020 20:30 UTC WARN about 19 hours Infrastructure Issue Affecting Customer Sites Investigating - We are addressing an infrastructure issue that is affecting customer sites and th...
July 25, 2020 19:05 UTC MAINTENANCE about 2 hours Global CDN Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...

Supported Features

We support the following features in our integration with the Pantheon status page:

  • Down Notifications

    If Pantheon is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Pantheon is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Pantheon posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pantheon enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Pantheon publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Pantheon posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Pantheon has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Pantheon has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Pantheon down today?

According to its status page Pantheon is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Pantheon is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Pantheon is having issues?

There are two main options: You can check the Pantheon status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Pantheon status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Pantheon status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Pantheon customer support while checking everything on your side. You can also try Tweeting at them via @getpantheon on Twitter. Or visit their official status page or website:

Pantheon Down?

Are you experiencing issues with Pantheon? Please share your issues below and let others know. Sign up above to receive notifications when Pantheon published outages.

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