Is Pantheon down?
Current Pantheon status is UP

We checked the official Pantheon Status Page 1 min. 17 sec. ago. Learn more
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Recent Pantheon Outages and Issues

Follow the recent outages and downtime for Pantheon in the table below.

Start Time

Type

Length

Message

Details

May 26, 2023 00:10 UTC

WARN

about 1 hour

Experiencing Issues with Support Chat

See more
Start Time

May 26, 2023 00:10 UTC

Type WARN
Affected Components

Support Chat

Message

Experiencing Issues with Support Chat

May 24, 2023 15:25 UTC

WARN

about 20 hours

Intermittent Downtime for Some Customers

See more
Start Time

May 24, 2023 15:25 UTC

Type WARN
Affected Components

Customer Sites

Message

Intermittent Downtime for Some Customers

Details

Investigating - We regret to inform you that a recent update to our PHP application servers has caused intermittent downtime for a subset of our customers. We apologize for any inconvenience this may have caused and want to assure you that we are actively addressing the issue.We have identified the root cause of the issue and are in the process of rolling back the update to restore service stability. Our team is working diligently to minimize any further impact.If you have any questions or concerns, our support team is here to assist you. For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat. May 24, 2023 - 08:23 PDT

May 23, 2023 17:25 UTC

WARN

25 minutes

Apache Solr service degradation

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Start Time

May 23, 2023 17:25 UTC

Type WARN
Affected Components

Customer Sites

Message

Apache Solr service degradation

Details

Identified - We are investigating a partial outage for Apache Solr, affecting US region sites using Solr search. An upgrade is currently in progress and we expect to see improvement within 30 minutes and will update at that time.For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat. May 23, 2023 - 10:25 PDT

May 18, 2023 04:40 UTC

WARN

1 day

Degraded Performance

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Start Time

May 18, 2023 04:40 UTC

Type WARN
Affected Components

Customer Sites

Message

Degraded Performance

Details

Investigating - We are currently investigating reports of issues with sending mail from customer sites.For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat. May 17, 2023 - 21:37 PDT

May 15, 2023 10:31 UTC

WARN

5 minutes

Experiencing Issues with Support Chat

See more
Start Time

May 15, 2023 10:31 UTC

Type WARN
Affected Components

Support Chat

Message

Experiencing Issues with Support Chat

2023-05-29 14:26:54 UTC UTC

STATUS

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2023-05-29 14:26:54 UTC UTC

STATUS

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2023-05-29 14:26:54 UTC UTC

STATUS

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2023-05-29 14:26:54 UTC UTC

STATUS

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2023-05-29 14:26:54 UTC UTC

STATUS

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StatusGator has over 7 years of Pantheon status history.

Pantheon Components and Services

View details of the current Pantheon status below.

Name

Status

Details

Pantheon Autopilot

UP See more

Pantheon Billing Operations

UP See more

Pantheon Customer Sites

UP See more

Pantheon Dashboard

UP See more

Pantheon Git

UP See more

Pantheon Global CDN

UP See more

Pantheon Site Certificate Provisioning

UP See more

Pantheon Spinup Operations

UP See more

Pantheon Support Chat

UP See more

Pantheon Support Tickets

UP See more

Pantheon Terminus Operations

UP See more

Pantheon Workflow Operations

UP See more

No outages or status changes in the last 24 hours

Pantheon status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Pantheon Outage and Status History

We've been monitoring Pantheon outages since February 3, 2016.
Here's the history of service outages we've observed from the Pantheon Status Page:

Instant enriched data from
2,750 status pages

About Our Pantheon Status Page Integration

Pantheon is a Web Hosting and Hosting solution that StatusGator has been monitoring since February 2016. Over the past over 7 years, we have collected data on on more than 1,023 outages that affected Pantheon users. When Pantheon publishes downtime on their status page, they do so across 12 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Pantheon to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular hosting services monitored on our platform. We've sent more than 6,700 notifications to our users about Pantheon incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Pantheon is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Pantheon is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Pantheon posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pantheon enters a pre-planned maintenance window, keeping you up to date.

Since Pantheon publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Pantheon posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Pantheon has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Pantheon has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Pantheon down today?

According to its status page Pantheon is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Pantheon is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Pantheon is having issues?

There are two main options: You can check the Pantheon status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Pantheon status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Pantheon status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Pantheon customer support while checking everything on your side. You can also try Tweeting at them via @getpantheon on Twitter. Or visit their official status page or website:

Where do you get the official Pantheon status?

We use the official Pantheon status page. Here are links to their status page and other helpful links.

Pantheon Down?

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