Is Pantheon Down? Current Pantheon Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 4 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

We've been monitoring Pantheon since February 3, 2016. Here's the history of service outages we've observed from the Pantheon status page:

Recent Pantheon Outages and Issues

Follow the recent outages and downtime for Pantheon in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
July 02, 2020 02:05 UTC WARN about 20 hours Infrastructure Issue Affecting Customer Sites Investigating - We are currently investigating this issue. Jul 1, 19:02 PDT
June 20, 2020 17:00 UTC WARN about 12 hours Database endpoint down Investigating - We are investigating a failed database endpoint. Jun 20, 09:57 PDT
June 19, 2020 13:55 UTC WARN about 1 hour Partial Backup / Export and Environment Cloning Operations Outage Investigating - We are investigating failures with backup, restore and environment cloning operat...
June 18, 2020 23:16 UTC WARN about 1 hour Degraded Performance Investigating - We are investigating a failed database endpoint. Jun 18, 16:13 PDT
May 23, 2020 08:00 UTC MAINTENANCE 40 minutes Experiencing Issues with Support Chat
May 21, 2020 06:35 UTC WARN about 3 hours Degraded Global CDN performance Investigating - We're currently investigating potential impact to performance with our Global CDN...
April 17, 2020 12:50 UTC WARN 10 minutes Database endpoint down Investigating - We are investigating a failed database endpoint. Apr 17, 05:48 PDT
April 12, 2020 22:35 UTC DOWN about 1 hour Infrastructure Issue Affecting Customer Sites Monitoring - A fix has been implemented and we are monitoring the results. Apr 12, 15:53 PDT
March 24, 2020 19:00 UTC WARN about 1 hour Infrastructure Issue Affecting Customer Sites Monitoring - A fix has been implemented and we are monitoring the results. Mar 24, 12:17 PDT
March 22, 2020 09:45 UTC WARN about 2 hours Infrastructure Issue Affecting Customer Sites Identified - The issue has been identified and a fix is being implemented. Mar 22, 03:51 PDT

Supported Features

We support the following features in our integration with the Pantheon status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Pantheon is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Pantheon is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Pantheon posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pantheon enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Pantheon posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When Pantheon has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because Pantheon has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Pantheon down today?

According to its status page Pantheon is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Pantheon is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Pantheon is having issues?

There are two main options: You can check the Pantheon status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Pantheon status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Pantheon status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Pantheon customer support while checking everything on your side. You can also try Tweeting at them via @getpantheon on Twitter.