Follow the recent outages and downtime for SMX Service Desk in the table below.
Start Time |
Type |
Length |
Message |
Details |
---|
SMX Service Desk status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring SMX Service Desk outages since September 13, 2022.
Here's the history of service outages we've observed from the SMX Service Desk Status Page:
SMX Service Desk is a Security solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 60 outages that affected SMX Service Desk users. When SMX Service Desk publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor SMX Service Desk to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If SMX Service Desk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when SMX Service Desk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
SMX Service Desk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SMX Service Desk enters a pre-planned maintenance window, keeping you up to date.
Since SMX Service Desk publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When SMX Service Desk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When SMX Service Desk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because SMX Service Desk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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