Is Kustomer Down?
Current Kustomer Status: up

Status History

We've been monitoring Kustomer since December 2, 2020. Here's the history of service outages we've observed from the Kustomer status page:

Recent Kustomer Outages and Issues

Follow the recent outages and downtime for Kustomer in the table below.

Sign Up for More Kustomer History

StatusGator has 2 months of Kustomer status history.

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Start Time Type Length Message Details
January 13, 2021 17:08 UTC WARN 5 days Experiencing Issues with Twilio REST API
January 12, 2021 23:38 UTC WARN about 16 hours Experiencing Issues with Twilio REST API
December 15, 2020 21:58 UTC WARN about 3 hours Gmail Messaging Experiencing Issues Update - We are continuing to investigate this issue. Dec 15, 16:54 EST
December 15, 2020 21:53 UTC WARN 5 minutes Gmail Messaging Experiencing Issues Investigating - Kustomer is currently experiencing issues with sending and receiving Gmail messag...
December 14, 2020 12:38 UTC WARN about 2 hours Gmail Messaging Experiencing Issues Investigating - Kustomer is currently experiencing issues with sending and receiving Gmail messag...
2021-01-20 17:32:38 +0000 UTC UNKNOWN X minutes here, go, question, about, in, the, will, Information, and downtime and, about, sign, be, each, to, once, see, in, here, you, will, Details, information, outage, displayed, so, downtime, of, in, sign, more, and details
2021-01-20 17:32:38 +0000 UTC UNKNOWN X minutes about, the, downtime, will, question, in, go, here, and Information of, once, information, outage, you, to, in, each, displayed, see, so, be, here, Details, in, about, and, sign, downtime, more, sign, details, and will
2021-01-20 17:32:38 +0000 UTC UNKNOWN X minutes about, in, downtime, will, the, Information, question, go, and here you, and, so, be, downtime, information, will, Details, outage, in, of, each, details, more, once, about, sign, displayed, to, sign, here, see, and in
2021-01-20 17:32:38 +0000 UTC UNKNOWN X minutes in, question, downtime, will, go, here, the, Information, and about in, will, you, sign, of, details, outage, about, displayed, to, be, more, Details, see, once, information, so, in, sign, here, and, each, and downtime
2021-01-20 17:32:38 +0000 UTC UNKNOWN X minutes will, go, here, the, about, downtime, in, question, and Information will, see, information, to, displayed, in, in, you, outage, sign, and, Details, more, so, here, about, once, be, sign, of, details, downtime, and each

Supported Features

We support the following features in our integration with the Kustomer status page:

  • Down Notifications

    If Kustomer is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Kustomer is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Kustomer posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kustomer enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Kustomer publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Kustomer posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Kustomer has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Kustomer has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Kustomer down today?

According to its status page Kustomer is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Kustomer is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Kustomer is having issues?

There are two main options: You can check the Kustomer status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Kustomer status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Kustomer status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Kustomer customer support while checking everything on your side. You can also try Tweeting at them via @kustomer on Twitter. Or visit their official status page or website:

Twitter Mentions