Follow the recent outages and downtime for Kustomer in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
May 11, 2023 15:18 UTC |
WARN |
about 2 hours |
Delay in processing Whatsapp API - Prod 1 & Prod 2 |
See more
|
|||||
February 03, 2023 16:13 UTC |
WARN |
about 3 hours |
Reported Third Party Event - Postmark |
See more
|
|||||
December 16, 2022 18:58 UTC |
WARN |
about 23 hours |
Reported Third Party Event - Postmark Pod 1 & Pod 2 |
See more
|
|||||
November 25, 2022 13:53 UTC |
WARN |
30 minutes |
Queues and Routing Latency on PROD2 |
See more
|
|||||
November 22, 2022 12:48 UTC |
WARN |
5 minutes |
Knowledge Base Latency (prod 2) |
See more
|
|||||
2023-06-04 15:02:02 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-06-04 15:02:02 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-06-04 15:02:02 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-06-04 15:02:02 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-06-04 15:02:02 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
View details of the current Kustomer status below.
Name |
Status |
Details |
---|---|---|
Kustomer Analytics |
UP | See more |
Kustomer API |
UP | See more |
Kustomer Bulk Jobs |
UP | See more |
Kustomer Channel - Chat |
UP | See more |
Kustomer Channel - Email |
UP | See more |
Kustomer Channel - Facebook |
UP | See more |
Kustomer Channel - Instagram |
UP | See more |
Kustomer Channel - SMS |
UP | See more |
Kustomer Channel - Twitter |
UP | See more |
Kustomer Channel - WhatsApp |
UP | See more |
Kustomer CSAT |
UP | See more |
Kustomer Events / Audit Log |
UP | See more |
Kustomer Exports |
UP | See more |
Kustomer Knowledge base |
UP | See more |
Kustomer Notifications |
UP | See more |
Kustomer PubNub |
UP | See more |
Kustomer Regional Incident |
UP | See more |
Kustomer Registration |
UP | See more |
Kustomer Search |
UP | See more |
Kustomer Tracking |
UP | See more |
Kustomer Web Client |
UP | See more |
Kustomer Web/Email/Form Hooks |
UP | See more |
Kustomer Workflow |
UP | See more |
Kustomer status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
Kustomer is a Sales solution that StatusGator has been monitoring since December 2020. Over the past over 2 years, we have collected data on on more than 380 outages that affected Kustomer users. When Kustomer publishes downtime on their status page, they do so across 44 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 100 StatusGator users monitor Kustomer to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular sales services monitored on our platform. We've sent more than 1,000 notifications to our users about Kustomer incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Kustomer is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Kustomer is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Kustomer posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kustomer enters a pre-planned maintenance window, keeping you up to date.
Since Kustomer publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Kustomer posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Kustomer has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Kustomer has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Kustomer is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Kustomer status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Kustomer customer support while checking everything on your side. You can also try Tweeting at them via @kustomer on Twitter. Or visit their official status page or website:
We use the official Kustomer status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Kustomer? Sign up to receive notifications when Kustomer publishes outages.
Kustomer Down or not working? Never be taken by surprise again.
StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,750 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.
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