Is Kustomer down?
Current Kustomer status is up

We checked the official Kustomer Status Page 2 min. 21 sec. ago. Learn more

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Recent Kustomer Outages and Issues

Follow the recent outages and downtime for Kustomer in the table below.

Start Time

Type

Length

Message

Details

May 19, 2022 04:01 UTC

WARN

about 1 hour

[Third Party] Outbound Instagram DMs fail to send [Prods 1 and 2]

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May 18, 2022 18:13 UTC

WARN

about 2 hours

Chat Conversational Assistant showing Latency [PROD 1]

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May 16, 2022 15:55 UTC

WARN

8 minutes

Delays in Timeline Load Times

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May 06, 2022 20:08 UTC

WARN

3 days

Reported Third Party Event - Instagram

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April 30, 2022 11:25 UTC

WARN

about 1 hour

Investigating degraded performance

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2022-05-21 06:55:54 UTC UTC

STATUS

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2022-05-21 06:55:54 UTC UTC

STATUS

? minutes

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2022-05-21 06:55:54 UTC UTC

STATUS

? minutes

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2022-05-21 06:55:54 UTC UTC

STATUS

? minutes

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See more

2022-05-21 06:55:54 UTC UTC

STATUS

? minutes

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Sign Up for More Kustomer History

StatusGator has over 1 year of Kustomer status history.

No status changes in the last 24 hours

Kustomer status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Status History

We've been monitoring Kustomer since December 2, 2020.
Here's the history of service outages we've observed from the Kustomer Status Page:

Instant enriched data from
1,650 status pages

Supported Features

We support the following features in our integration with the Kustomer status page:

If Kustomer is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kustomer is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kustomer posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kustomer enters a pre-planned maintenance window, keeping you up to date.

Since Kustomer publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kustomer posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kustomer has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kustomer has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Kustomer down today?

According to its status page Kustomer is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Kustomer is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Kustomer is having issues?

There are two main options: You can check the Kustomer status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Kustomer status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Kustomer status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Kustomer customer support while checking everything on your side. You can also try Tweeting at them via @kustomer on Twitter. Or visit their official status page or website:

Where do you get the official Kustomer status?

We use the official Kustomer status page. Here are links to their status page and other helpful links.

Kustomer Down?

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Kustomer Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 1,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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