Is TestRail down?
Current TestRail status is UP

We checked the official TestRail Status Page 1 min. 57 sec. ago. Learn more
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Recent TestRail Outages and Issues

Follow the recent outages and downtime for TestRail in the table below.

Start Time

Type

Length

Message

Details

September 07, 2022 12:15 UTC

WARN

about 1 hour

A small number of customers are experiencing slow response times

See more
Start Time

September 07, 2022 12:15 UTC

Type WARN
Affected Components

TestRail Cloud

Message

A small number of customers are experiencing slow response times

Details

Investigating - We are currently investigating this issue. Sep 07, 2022 - 12:08 UTC

September 05, 2022 08:53 UTC

WARN

about 4 hours

Some customers are experiencing 403 Access Denied messages

See more
Start Time

September 05, 2022 08:53 UTC

Type WARN
Affected Components

TestRail Cloud

Message

Some customers are experiencing 403 Access Denied messages

Details

Investigating - We are currently investigating this issue. Sep 05, 2022 - 08:53 UTC

August 17, 2022 12:23 UTC

WARN

1 day

Gateway errors when accessing TestRail

See more
Start Time

August 17, 2022 12:23 UTC

Type WARN
Affected Components

TestRail Cloud

Message

Gateway errors when accessing TestRail

Details

Investigating - Some customers are experiencing gateway errors, e.g. '502 Bad Gateway' or '504 Gateway Time-out', when attempting to access their TestRail cloud instance.We are currently investigating this issue and will provide further updates shortly. Aug 17, 12:22 UTC

June 14, 2022 12:58 UTC

WARN

about 1 hour

Slow performance

See more
Start Time

June 14, 2022 12:58 UTC

Type WARN
Affected Components

TestRail Cloud

Message

Slow performance

Details

Investigating - Some customers are experiencing slower than expected TestRail performance. We are currently investigating this issue. Jun 14, 12:58 UTC

May 04, 2022 07:20 UTC

WARN

about 3 hours

Undefined Column Name Bucket

See more
Start Time

May 04, 2022 07:20 UTC

Type WARN
Affected Components

TestRail Cloud

Message

Undefined Column Name Bucket

Details

Investigating - Some customers are experiencing an error when attempting to add test results. We are currently investigating the cause of this issue and will provide an update shortly. May 4, 07:18 UTC

2023-02-06 06:10:21 UTC UTC

STATUS

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2023-02-06 06:10:21 UTC UTC

STATUS

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2023-02-06 06:10:21 UTC UTC

STATUS

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2023-02-06 06:10:21 UTC UTC

STATUS

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2023-02-06 06:10:21 UTC UTC

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StatusGator has over 1 year of TestRail status history.

TestRail Components and Services

View details of the current TestRail status below.

Name

Status

Details

TestRail Cloud

UP See more

No outages or status changes in the last 24 hours

TestRail status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

TestRail Outage and Status History

We've been monitoring TestRail outages since November 5, 2021.
Here's the history of service outages we've observed from the TestRail Status Page:

February 2023

January 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,650 status pages

About Our TestRail Status Page Integration

TestRail is an Identity Management, Project Management, and IT solution that StatusGator has been monitoring since November 2021. Over the past over 1 year, we have collected data on on more than 26 outages that affected TestRail users. When TestRail publishes downtime on their status page, they do so across 1 component using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor TestRail to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about TestRail incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If TestRail is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when TestRail is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

TestRail posts separate notifications for planned maintenance work. StatusGator will notify subscribers when TestRail enters a pre-planned maintenance window, keeping you up to date.

Since TestRail publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When TestRail posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When TestRail has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because TestRail has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is TestRail down today?

According to its status page TestRail is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when TestRail is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if TestRail is having issues?

There are two main options: You can check the TestRail status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

TestRail status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the TestRail status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting TestRail customer support while checking everything on your side. You can also try Tweeting at them via @testrail on Twitter. Or visit their official status page or website:

Where do you get the official TestRail status?

We use the official TestRail status page. Here are links to their status page and other helpful links.

TestRail Down?

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